breakfast

the gym only has a bunch of treadmills and one tiny weight rack with five sets of weights

room service took to long and mess up my order

30 min away which was half the price of this hotel, room was newer more comfortable and a lovely breakfast was

parking always available and good breakfast.

the only thing we missed was a pool

the wifi wasn't reliable.

i called many times for room service, reception also tried to put me through

gym is regular and bathroom shower is just ok

don t have wifi but still write they do

parking

staff was very friendly. easy parking.

the bed, the food, parking

the parking, as you should wait for someone to open the doors.

wifi cuts off alot on the 4 floor close to restaurant side

a new hotel toilet seat broken no toilet paper 2towels for 3 people parking lot in basement area and you walk

parking was a bit difficult

good location, safe, nice breakfast, decent gym comfortable.

great breakfast, friendly staff, and nice location close to walmart, chedraui, and the mall.

bad parking facilities

the gym was well equipped, the rooftop pool was nice, the staff service was excellent

tv and wifi were

breakfast is on point, the the rooftop pool is amazing , great drink & food selection, made some friends up

understand people traveling with pets, dog, but they are not considering the rest of us who are not into that

can t connect to youtube via wifi and no speakers for musci

you can hear the bar music downstairs and the people walking the hallways

not have a nice views, for gym its better look outside of the hotel, and the key system was broken, please change

wifi configuration took a long time and wasn't that good

no pool and very limited gym

good service and attitude from staff. the gym is above average.

reasonable, but we were told several hours after check-in that we would also be charged a $1,000 pet deposit

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

cleanliness kitchen in room

additionally, there were very few places to sit near the pool

little kitchenette and the laundry room if needed is a plus

wifi was poor, kept turning ofg

wifi signal weak

great size pool and the buffet at breakfast was great

my kids and i love going there and only about 3 mins walking distance

near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly

no entertainment service at all: no wifi, no electronic devices such as tv or air conditioners

overpriced and very dirty, noisy and no wifi service

big parking space and spacious rooms.

the ample parking and how clean the hotel was

i love the breakfast menu and the presentation of food

was not happy with the breakfast... not a lot of choice and dishes were not clean well

breakfast

vending machine didn't work but we could use one across parking lot.

wifi was strong when you could connect but i couldn't for a solid few hours in the late afternoon

free parking

rooms are very small and the wifi is not good

we only think that the kitchen and plates, cutlery etc could be refreshed, but hopefully in the next few years

kitchenette not well equipped

there's even a laundry 3 houses away

living room (couch, coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate

think it was a bit too old, kitchen was not clean and shower water was a bit too cold

other options available that i did not use like the pool and the business center

as well as laundry and room service

uninspiring room service menu. no complaints otherwise. our second stay.

good location, close to coffee shops , restaurants liked the swimming pool, it was clean

the walls and doors are very thin so you can hear people on the hallway and the gym (wich was next to my room

was incredible and supportive of my health issues and went out of their way to make sure my young kids and i

the breakfast was wonderful. the happy hour was a great surprise.

everything you might want during a stay - kitchen, great breakfast, laundry facilities, gym, restaurants very

noise -noisy train ud83dude82 all night gym was not clean

the bedroom is separated from the living space, and there s a small kitchen perfect for longer stays

good location and breakfast

it is clean and the wifi worked

the breakfast could have been a bit more diverse but all in all not bad.

good location and breakfast for business traveling

good location and breakfast bussiness traveling

parking staff extremely helpful on anything i needed

parking, rooms view, comfy beds, delicious breakfast (for adults, limited for kids).

clean and good breakfast

wifi , unstable wifi, so suffering as international business travelling need to work night, can not

didn't have kids friendly options and were only given 2 towels for a reservation of 4 people

nice room and facilities / great services / nice and gentle staff / great breakfast

breakfast was very good in compare with all other network hotels (including other one hotels that i

breakfast time was amazing. friendly staff and very helpful.

breakfast buffet was good.

breakfast was decent considering i went during covid so many was limited

water in the pool was so cold

it offers free parking and wifi.

there's no minibar in the room. pool is small and always dirty.

no wifi

wifi was good for streaming netflix but not strong enough for a video call i had for work

the wifi was weak in our room

slow wifi

no bar or restaurant

breakfast buffet was awesome and offered a lot of choices

gym and the spa , the equipment is very new, however there were not water cups or water bottles in

the pool is quite small however it was still fun to sit in for a while and the gym is very nice and has

wasn't cool enough even at its coolest-lowest temp setting, pool wasn't working any of the

breakfast very average..

valet parking is not mentioned on the website and can be costly, but there flexible which i game them a

didn t like the fact there is only one elevator and that there is no parking lot, the guys from the valet

some unappetizing eggs and not much else

throughout the property allow a lot of traffic noise into the room, no room service, limited

night traffic noise (right on major thoroughfare), poor parking situation, garage door not working when we

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

fast wifi

breakfast exceeded all the expectations

the location and breakfast

s a bar in front and sometimes you can hear the music inside the room

breakfast

like that it has plenty of amenities like the gym and coffee shop in the lobby, and love the location, you're

service at the restaurant and bar were slow despite having only a few patrons

good maner, pleasant atmosphere, good location, great breakfast, wonderful shower, very nice view, overall i

hotel so the shower was making some noise while showering there were no menu in the room to order room

5) the wifi was fast but unstable

we arrived, the wifi wasn't working so we were pretty frustrated but it was fixed by the next morning and from

great location for zapopan helpful staff big gym

spa looked appealing however was not very accessible (booking/no personnel on site etc

real gym available included in the price

gym was accessible

small gym

very nice view, nice bedroom, facilities, swimming pool, service in general.

was food (maybe from room service) that wasn t collected so the smell was bad

the pool was really cold

i asked for room service, and i left the room thinking it was going to be like 30 mins

room service was exceptional staff made it super easy and and a feeling of home when i was there

the music in the pool.. i expect a better music

everything was as expected, from reception to room service

amazing hotel , great variety of foods for breakfast, relaxing options ( spa,gym)

room service food was okay

usually prefer a kitchen in my room, but for the price this worked out great

they moved my room and charged me more than what it was also found a roach of marijuana on the kitchen they have

the booking page said our room would come with a kitchen, but we were surprised to find that the kitchen was

the rowing machine was broken in the gym. the pool closes too early.

the gym had a very decent amount/variety of equipment; which is unusual for hotels

everything. the pool, hospitality, the food, drinks, overall service was amazing

there is no trigo bar in the room

great hotel, beautiful room, patio, pool, wonderful staff.

no gym

the indoors pool and jacuzzi are a nice amenity

nice restaurant and room service available all day

my air conditioner wasn't working, the pool was freezing cold and the jacuzzi wasn't working

pool was warm and had a children's wading pool attached to pool

the mattress was very comfortable, and the wifi worked well

desk staff, manager, phone didn t work, no room service menus, no water pressure, no hot water, no soap in

nice kitchen in the studio

parking. it took 30 minutes to pull my car out. almost late for my flight.

the breakfast was delicious and a great convenience

the hotel has a nice gym and a nice roof top lounge

pool, restaurant and room service, parking lot

there is a bar area near the pool that serves expressos (unlike the main dining area where you can only get an

nice pool and grounds well kept

location, pet friendly, restaurant opened at least for breakfast

unfortunately, the wifi didn t work.

parking entrance is small, some dust in room.

the breakfast was delicious

breakfast was same every day.very short working hrs for shuttle service

excellent staff! comfortable room. breakfast was great.

good breakfast, clean area, friendly staff, the parking area is good too.

wifi was a little spotty or slow

location, helpful staff, extensive enough room service menu (and fast service

poor wifi, bed a bit hard, no apps on tv(netflix, you tube, etc...).

wifi is not working well

modern hotel with all the comforts, hot water, soft sheets, gym, pool, air conditioning and good wifi- at a

hotel bar but most important the rooms are not clean

the room service didn t replace amenities in the room. no hairdryer or laundry bag

room service was quick and efficient

wifi was difficult to connect to but i think it was a temporary issue because i didn't have that

great lobby. rooms was cleaned daily. excellent laundry service.

wifi was only good in certain parts of room, and even then it was quite weak

no room service

rooftop pool and bar is great place to lounge during the day and found the service and space better there

ah, and the pool area tends to get overcrowded

rooftop pool and bar is great place to lounge during the day and found the service and space better there then

its because of an off season visit but the rooftop pool bar opening at 12am is a bit late

room service took for ever, more than an hour for two beers and a club sandwich

bad wifi

this property has parking .

the gym had some non working machines. the machines that worked were clunky ud83eudee4

in the bar next door was very loud even when we where in the 7th floor , i booked a king bed and they gave

the breakfast was really good, very central, close to a couple continent stores.

excellent breakfast buffet

breakfast is very basic compared to other guadalajara hotels i have stayed in.

breakfast is very limited and not good quality.

breakfast service was so so we never really got what we ordered

the guys operating the valet parking were super quick, careful and nice doing their jobs

have to pay cash for room service

parking was not as convenient as it should be

the wifi wasn t working for 3 days

generally very clean, rooms well appointed and valet parking was nice

hrs later the showers have no water pressure so you might as well take some soap and go into the pool, the

the small pool is well heated and cleaned

the heated pool was a lovely perk, perfect for unwinding after a long day

shampoo, pool & restaurant breakfast were very good!

also the pool is

really bad, the pictures don't match with the real room, the parking is not enough for the number of available

also parking lot gets full and there are not many options to park outside

parking lot too small

wifi and cell reception were so bad it made me seriously consider paying for another hotel instead,

parking, if you came after 8pm you would have to park on the sidewalk

the size of the room is great and the 24 h room service saved me

location is great, good breakfast, fast response from front desk and room service.

staff, always supporting clean room, at any time good selection on food

swimming pool with no sufficient chairs. room service is late.

for breakfast to be included, and we enjoyed every day

plenty of great amenities. good kitchen and gym. clean comfortable room.

everything was good except the wifi and location.

location, excellent parking, and onsite restaurant for breakfast and dinner

wifi was very slow and sometimes it was not working. not many restaurants near the area.

terrible wifi

parking and big rooms

the pool is great, the food from the restaurant was excellent

heated pool

very nice staff, room service was good and the bed was comfortable.

food was very good and reasonably priced - at restaurant, pool, or room service

the pool is amazing and has a bar to purchase drinks and alcohol, pool towels are included

parking is not good, only few cars can park indoors, noise everywhere 24/7, is either the traffic

parking space is a bit small.

parking lot is too small

motorcycle revving up in parking garage early in the morning

no wifi, a bit old but it s look like they renew it this days

the breakfast and some issues in the room

there's breakfast included, and while it was nothing to write home about, it was good and it's one less

the pool

good parking facilities.

the beds were so comfortable and breakfast was great

fantastic breakfast

the gym was small but very nice

they were understanding about early check in and had a room ready.

near the expo good wifi reasonable price of food some staff flexible and nice comfortable

close to the expo, good wifi.

kitchen with stove, fridge, cutlery and dishes

wifi network was horrible they need to get a better one

kitchenette was poorly equipped with utensils.

great location. spacious. wifi works. option to leave luggage after check out.

kitchen needed attention

to clean more often the pool

the food in the breakfast was not warm or the best.

no room service, no food just breakfast.

is no elevator from the parking to the main lobby so once must leave their belongings at the lobby

bedroom was amazing, breakfast was very good and a lot of options.

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

and door handle were coming off the door to my room and the room opened directly towards the parking lot

wifi is very good which was very important to us since we had two scheduled meetings

the staff is rude, wifi signal is terrible

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly