and spoke with flora on reception, who was charming, supportive and most helpful in allowing us early check in

prearranged early check in didn't happen, actual late check in buy over 30 minutes

really clean and comfortable room. staff very friendly and gave us an early check in

5 hours earlier and requested an early check in

they were so kind to me and my kids and went above and beyond to accommodate our request for early check in, they were attentive, understanding and kept us updated

mix up with the type of room i booked which was a twin and when i called the evening before re early check in i was advised this was a double room

i tried to get an early check in and late check out, but they kept saying to call in 1no hour, to the point i stopped

room was ready for an early check in and very clean indeed

the kids loved the pool and my the gym was also used by us

lovely clean hotel in a good location with free parking and friendly staff

) gave us a great welcome and had arranged to have a room available for us for early check in, which was much appreciated

there's also plenty of parking

the pub was lovely and fresh, ample easy parking

just the signal of the wifi was very low.

excellent wifi signal

we were able to check in early

managed to get early check in so

comfortable room friendly staff excellent parking excellent restaurant

friendly staff spotlessly clean good food ample parking convenient location for royal ascot

were really kind and helpful and upgraded our room to a fabulous suite which was ideal for the kids

all good free early check in

the friendliness of the staff, room was immaculate, room service was fast and food was good

room service food was also great

were very considerate for allowing us to have a late check out as we spent the whole night at the hospital

pool, breakfast, late check out

he allowed us very early check in and helped us up and down stairs with our bags

easy parking. good location, for myself. presentable, welcoming.

owner/manager was super helpful and a really nice friendly guy, there's a little bar which made a nice change, lots of seating outside too

great on site parking too

poor wifi.

friendliness of staff and ability to accommodate an early check in.

we asked for an early check in & a late check out, which were both accommodated at no extra charge

get wifi to connect, password supplied didn't seem to work

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

decent parking, wifi

we came early on the day, and asked the reception staff for an early check in

not enough water in the room, no early check in option

the staff were really helpful arranging for us to have an early check in. spacious modern rooms.

the coppa bar - loved all the seating and the vibe

always found a parking spot, parking at the hotel could be a problem as the hotel has a popular bar and heavy rain did flood the 2nd car park

the staff were very friendly and the hotel particularly accommodating when we needed an early check in

free parking a great feature too

the swimming pool spa jacuzzi gym really disappointing.

the swimming pool spa jacuzzi gym really disappointing.

the bar food and service was superb and we were able to use the gym, pool, sauna after checkout

early check in was great for me due to my working hours.

accomodated our early check in

nice room, easy early check in, very friendly staff.

people in total) at the same time

dogs were welcome in the restaurant for dinner and breakfast, the rooms led out onto a grass area which was great

good food at both dinner and breakfast

good evening meal and excellent breakfast

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

early check in

no lifts, no air conditioning, spotty wifi and breakfast was only ok - expected more

the bedroom was comfortable and there was free wifi

beautiful grounds great location for ascot racecourse. plenty of parking

service was great arrived early and got a complimentary early check in restaurant staff amazing

requested an early check in as we had a funeral to attend and were allocated two rooms one single and one double

hotel staff were great, allowing us early check in

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy stay

our sofa bed wasn't made up for the kids

location is perfect early check in nice view from the window

live act i the bar the night i stayed my brother really enjoyed it

the bar was welcoming and had many local people using it

secure parking, excellent restaurant, lovely staff and overall excellent value

location. friendliness off staff free parking and wifi. good food.

messaged the property in the very early hours of the morning on our day of arrival as our arrival time changed considerably and they

so appreciative of the early check in

super comfy bed, free parking and great staff

the parking was excellent and the pub was great for us to have a relaxing evening

accommodating over the phone on site staff very friendly and helpful lovely food from the bar restaurant an overall 10 out of 10

staff were excellent and gave us an early check in

everything lovely staff very accommodating comfortable room and bed pool was lovely

beautiful old character building with the spa facilities on site

being able to use the pool & gym

meals on the lawn in the sun. quiet surroundings excellent wifi

the food is overpriced but having said that, is it good and they offer an early check in and out option but it costs and frankly unless you really need it, i wouldn t

to find , on getting home and looking at printout that i had been charged 20 for an early check in , which i didnt ask for and didnt need as we arrives around 3pm

an early check in to which was never confirmed over email

extra cost)

easy to find, check in process was easy. also offered early check in

they managed to help us with an early check in due to our timings for a wedding and were great at supporting us on our first trip

early check in was excellent

early check in

the room was spacious in the barn area but the bathroom wasn't cleaned properly and there is room service to clean and make bed up

wifi reception is non-existent the building itself is amazing but can get noisier with people

we were upgraded on arrival as well as getting an early check in which was perfect as we were attending ascot and needed to get ready beforehand

amazing decor, the kids menu was amazing, the breakfast was brilliant.

and my children got a real kick out of being driven around in golf buggys

staff went above and beyond, the breakfast was excellent, the spa treatments were exceptional and i liked all the small details like upon leaving the spa the

spa is tiny and the gym more a fitness centre

early check in and late check out available for a small fee :) ideal for reading festival

3 booked) so we could get dressed after a long drive

at market house after graduation, we had early check in for one room

staff were also amazing and even accommodated for a very last minute early check in, thank you again

fast wifi

staff allowed us early check in with our 9mo

mid communication relating to early check in but not the end of the world, staff on duty

great location, fantastic sized bed and we even got an early check in!

proximity to reading train station, allowed a early check in after travelling from canada

wifi worked very effectively

were unhelpful with early check in

tean allowed early check in and late check out to accomodate for my specific requirements which was fantastic

comfortable beds, early check in

loved the early check in and late check out that's really useful and the best i've come across

reception staff were really friendly & helped with early check in

staff were so helpful and arranged an early check in and late check out for us

a returning customer yet wanted me to pay early check in 20 mins before time even though room was ready obviously don t try to make loyal

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

bed reception staff great gave us early check in and late check out

early check in

staff at reception very friendly and allowed for early check in which was a bonus

they even allowed us an early check in time

helped to facilitate an early check in and couldn t do enough to accommodate us

have more staff as i was waiting about two hours for the receptionist to get back to me about early check

the room service food was very poor even something as easy as a toasted sandwich uncooked soggy

property manager was easy to contact and helped with early check in

great apartment beautifully decorated with good functional items in kitchen

no wifi, the tv was there, on the wall

i think we had the best room - 105 - with kitchenette

fact that it had a kitchen was great

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in for our two hotel rooms

they were wonderful to accommodate an early check in. we were so appreciative.

and the early check in meant that we were ready for our vacation fast

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

updating the main hotel rooms, hence the bar wasn t open.

staff very helpful and accommodated an early check in

the staff were lovely and the breakfast spot on

the included breakfast was delicious

the location and parking were great for visiting windsor and eton, we appreciated the easy ev charging

we were very lucky to be given a room upgrade and a free drink in the bar on arrival

they also allowed us both early check in and late check out at no extra charge

sized bedroom and en-suite, helpful staff, plentiful breakfast, peaceful surroundings by the river

we had it in the room via room service. it was limited

parking and access to the nearby gym is included

charm english club but with modern design, good food, big bar area and plenty of outside space overlooking the river thames