service of the staff was fantastic i requested an early check in which was granted by kirsten who was quick and efficient sorting and replying to the

but they dont have a place for your luggage if you arrive early unless you do early check in at 12pm which will cost you

the food is overpriced but having said that, is it good and they offer an early check in and out option but it costs and frankly unless you really need it, i wouldn t

an early check in to which was never confirmed over email

20 for early check in seemed a little steep.

he allowed us very early check in and helped us up and down stairs with our bags

good wifi, way better than my

wifi poor. when you are away this is important

beds were comfortable .plenty of parking

very nice indeed nicely decorated place with great parking - would definitely stay again

staff were excellent and gave us an early check in

extra charges for salmon for breakfast dinner was very poor wifi awful

was our first weekend away without the kids, and we loved everything

can understand that during school term time the swimming pool is available to kids from 15:30-18:30 but as its the holidays, i took my family for a few nights away but my kids

room we had was excellent, we were very happy, my kids had a bed each and we were all very comfortable

arrived at 12:15 and the room was not ready i had asked for an early check in

lovely location near to good restaurants bars etc. breakfast was excellent.

warm friendy staff. bar prices resonable and a huge english breakfast

location excellent staff and brilliant breakfast next time i would book a double room because the bed was a bit

hotel bar wasn't fantastic but a decent pub 400 yards away

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

managed a early check in, the staff are super helpful. nice building

was half the size of last years room it wasn t ready on arrival even though i had requested an early check i

although we didn t use the facilities- the bar was inviting

loved the use of the gym

mix up with the type of room i booked which was a twin and when i called the evening before re early check in i was advised this was a double room

i tried to get an early check in and late check out, but they kept saying to call in 1no hour, to the point i stopped

room was ready for an early check in and very clean indeed

paying for wifi - i feel this should b free

it has a gym, pool, steam room, sauna, spacious bedroom and lovely staff.

rooms, very spacious pool was lovely friendly staff very lovely garden early check in would visit again for

early check in

and spoke with flora on reception, who was charming, supportive and most helpful in allowing us early check in

they were so kind to me and my kids and went above and beyond to accommodate our request for early check in, they were attentive, understanding and kept us updated

very strange but luckily we only needed the room for a few hours before we departed as couldn t early check in so got in from a late night, slept, showered and left

) gave us a great welcome and had arranged to have a room available for us for early check in, which was much appreciated

excellent wifi signal

the room was clean and comfortable with good access to wifi

friendly staff. nice atmosphere excellent menu choices excellent food car parking

having a wander down to the bar in a local pub is just what you need at the end of a long day.

early check in staff were extremely attentive and friendly afternoon tea was a delight great spa

had requested an early check in and a room ready early so that we could get ready for a local wedding

breakfast was included in our price and was excellent

fun activities for kids and the whole family

i used the gym while my wife took a an aromatherapy massage etc

staff went above and beyond for an early check in. breakfast, facilities, and room top notch.

great location, beautiful building, lovely decor , awesome breakfast, lovely staff

to find with ample safe parking

really characterful bar and restaurant. room was spacious and well designed.

the room was lovely but was a shame that the laundry bags were just outside the door

early check in

trusive) social media sign-in process which i chose not to accept -

the room was clean, nice interior, comfortable bed, it was good that free parking, also pleasant staff, and it was very nice to see a radio in the room, thank you for such

location was great for an overnight stay during reading festival with plenty of parking day and night

and cleanliness, the food was fantastic the staff attentive and courteous and loads of free parking, set in a stunning location, there really was nothing i would change

all good free early check in

wifi wasnt brilliant in the room

parking was a little tight

great selection for veggie kids in the restaurant, chaotic breakfast and the swimming pool had very restricted times in which

lovely airy reception area fantastic pool great restaurant good bar menu, with breakfast options friendly, helpful staff 2 stops on train from centre of reading,

checking us in was super helpful - came out to help is with parking and we were lucky to get early check in without asking for it

early check in was really helpful to me

really clean and really friendly accommodated early check in

early check in was great for me due to my working hours.

accomodated our early check in

we asked for an early check in & a late check out, which were both accommodated at no extra charge

friendliness of staff and ability to accommodate an early check in.

free wifi in the rooms which made working easy

a fan of the sausages at breakfast tried several times to connec to the wifi but didn t seem to

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

managed to get early check in so

we were able to check in early

the hotel is a wonderful victorian building in a well kept, attractive rural setting with ample parking

all staff were happy to help and room service was perfect

the wifi struggles, i saw some unexpected disconnections during video calls

have more staff as i was waiting about two hours for the receptionist to get back to me about early check

staff at reception very friendly and allowed for early check in which was a bonus

they even allowed us an early check in time

helped to facilitate an early check in and couldn t do enough to accommodate us

and large room, shower and bath combo, bar and restaurant if required, free parking, walking distance to food outlets

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

early check in

wifi could have been faster.

lovely location. attentive staff. free wifi.

beautiful grounds and lovely bar for guests.

got a free early check in which was nice

got an early check in

ong with several other) was not ready upon arrival, we requested an early check in for 2pm and we re told it was 3pm earliest

our room

great, breakfast great, whole place very nice

we were upgraded on arrival as well as getting an early check in which was perfect as we were attending ascot and needed to get ready beforehand

spa and pool amazing and kids

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club

amazing decor, the kids menu was amazing, the breakfast was brilliant.

the room, the spa, the breakfast. the location amazing hotel

staff were also amazing and even accommodated for a very last minute early check in, thank you again

at market house after graduation, we had early check in for one room

early check in and late check out available for a small fee :) ideal for reading festival

3 booked) so we could get dressed after a long drive

pub with great hotel style rooms with modern double shower effective aircon a decent bed and good wifi

we came early on the day, and asked the reception staff for an early check in

the staff were really helpful arranging for us to have an early check in. spacious modern rooms.

not enough water in the room, no early check in option

parking

of a mistake choosing to eat in the conservatory rather than the main part - was a bit noisy / kids area but we understand that - was a mistake on our part and the service was professional/good

reception staff were really friendly & helped with early check in

comfortable beds, early check in

were unhelpful with early check in

loved the early check in and late check out that's really useful and the best i've come across

tean allowed early check in and late check out to accomodate for my specific requirements which was fantastic

a returning customer yet wanted me to pay early check in 20 mins before time even though room was ready obviously don t try to make loyal

early check in

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

would of liked an early check in because we have twin one year olds and needed to be somewhere

right in the town centre, everything is within walking distance, we were given early check in which was great

proximity to reading train station, allowed a early check in after travelling from canada

mid communication relating to early check in but not the end of the world, staff on duty

great location, fantastic sized bed and we even got an early check in!

staff allowed us early check in with our 9mo

ear the train station) wifi was good rooms very clean

easy fast early check in

the hotel even accommodated an early check in because our room was ready when we arrived

very helpful as we were working nights they gave us an early check in and late check out

large comfortable room early check in and free

perfect, parked right outside, room great, bar area like being on holiday easy check in and out friendly