early check in, friendly staff.

asked for an early check in so we could get ready in comfort, and when we turned up at midday the room was ready

tv didn't work on wifi

of a lift, decor tired, there was a wedding in the room next to the restaurant with people and kids running from there through restaurant with constant noise for diners

felt sick had to leave early, get the kids out of it

breakfast was lovely and staff were friendly and courteous - accommodating both early check in (we requested upon booking) and storing our bags for us for a few hours after check

we fell lucky with parking but i can imagine it could be a problem

close to cathedral and hi street in quite position with free parking and very attentive staff

othes)

bar and restaurant in a really old building

hotel and they let us have an early check in for 10

very good wifi

size room practical with everything you need good wifi very good location at walking distance from the very center of

initial teething problems wifi wise- but having only just recently opened it s perfectly

early check in facilitated for us as requested

parking is free in the days inn section of the car park for your entire stay (2 hours free parking (+)to town centre winchester, safe ish parking ,although other guests need to park in the boxes (-)only one chair in the room,no biscuits with tea/coffee. and the parking issue again. (+)room was spotless bedding and towels lovely and white tea coffee making facilities hairdryer free parking lovely staff would definitely stay again thank you very (+)fact that it had a burger king, costa, m&s and whs next door that was 24hrs and that we had free parking as well made our stay nice and (+)location great lot of parking space (+)were extremely pleased with the 24/7 reception and free parking (-)dedicated motorcycle parking with anchor points would be nice. (-) insufficient parking space is close to the accommodation (-)getting parking fines after every stay (+)friendly greeting, easy to sort parking and the room had lots of space, surprisingly quiet for being so close to the motorway

bed comfortably and wifi is free

free wifi which is a great help

wifi was hopeless.

staff kindly let us check in very early which was very much appreciated as we had just been at the iow festival

here many times before, we had 3 rooms this time, lovely beds, great shower, fast wifi, ample parking, superb breakfast, we will always stay here again when in the

room service was prompt and of high quality

nice rooms, excellent shower, fast wifi, excellent evening food

wifi in room was non-existent

staff was helpful in allowing us an early check in. cheap.

parking is very limited

the main bed was hard to sleep on and one of the kids bed did smell like old pee smell but the bedding was

price was very good, and plenty of free parking

night with no kids

early check in is just 10 pound extra

the staff on reception where really helpful making sure we had early check in after travelling before heading to the park

availability of room service

we loved the gym, pool and jacuzzi

site bar & restaurant all staff were excellent would defiantly recommend to family and friends

my little girl loved the kids area

comfy room, we had an early check in which was very much appreciated. no complaints

great bar and excellent food

the breakfast was served very quickly and was cooked superbly - thank you chef

breakfast was served in the bar & again lots of choices & helpful staff

the breakfast was very nice and hot .good coffee

request for early check in was accomodated and lunch of fish and chips was delicious

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly sleepy town

staff, accommodating as travelling with a baby great location, good breakfast good size

class a proper reception rooms an absolute delight cocktails perfect breakfast amazing will return top tip

breakfast was excellent - we chose the hot option although the buffet choice looked pretty good

modern feel very clean and accommodated early check in. breakfast was outstanding.

an early check in the day before,got to the property at 10am,and still didn t get in until 3pm

we were told there were no extra charges but when we got home we were charged 10 for an early check in

the restaurant was excellent, we also had a spa afternoon, will definitely

was perfect for myself and the kids

customer service, everything we asked for, early check in, friendly team

able to do an early check in

a nice large car park, so easy parking

hotel was very easy to get to with plenty of parking and a very warm friendly staff and a pleasant atmosphere

would recommend as ample parking provided as well

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible for us

lovely room disabled facilities for me nice bar nice staff lovely breakfast

nikola who served us in the bar was exceptional as was paula who looked after us at breakfast

breakfast

lovely little bar and tasty breakfast

super friendly staff, allowed early check in which mattered the most for us after a 14 hours flight and road from heathrow

we arrived early and were happy to find out that a room was already available for an early check in fee of

arrived very early plane into southampton arrives 8am

wifi: free and connection is good staffs: friendly- allow early check in with 10 per hour

need concierge need more stuff for room service need more cleaning

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

early check in and account

staff are amazing and so helpful providing us with an early check in and late checkout

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and was told yes so they washed his jeans and socks which were covered in blood

i liked the idea of having a nice little bar serving alcoholic and non alcoholic beverages right next to the reception

if you needed an early night you would be unable to sleep

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

good location and handy for the bar downstairs

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

in the morning: hotel won’t store your bags until 2:30 pm check in, but instead will provide early check in for highway robbery £10 fee

a glass of table wine at the bar was under £4

would recommend breakfast. good food

good location, clean room, good breakfast, facilities

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

early check in & didn't wait ling for food.

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

to get an early check in that was nice

an early check in was facilitated without any fuss

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

very friendly and i even got an early check in

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

food was super along with happy hour in the bar in evening

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

location was good. early check in was arranged at short notice.

my early check in was approved which was greatly appreciated

staff was brilliant early check in was possible good customer service

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

allowed early check in and late checkout

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

early check in and late check out was much appreciated

liked the late check out, although we left very early, the radio was on with some nice jazz in the room when

still the laundry was not dry

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

we also want to thank reception for the early check in and room allocation

to town centre 15-20mins bedroom suite fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

reception staff, the spa staff, the housekeeping staff, the spa, the harbar room service food, cleanliness, studio suite and the bed was divine

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

early check in no prblem.great room

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

housekeeping manager was so helpful and polite, allowed us a late check out as well

comfortable bar area

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

great welcome by staff and very helpful when i wanted an early check in

quick which was great with the kids, hot and inexpensive

amazing place, close to paultons park & local beaches :) kids didn t want to leave

come on a bottle of water for kids

very comfortable, i was expecting to hear foot traffic being so close to the lift and above the bar but it was very quiet

they were busy with the wedding and yet they accommodated my request for an early check in with only an hour to prepare

special kids toiletries and cutlery in the restaurant

lovely large clean room with great facilities and great breakfast

the grounds are lovely, parking is very good and the whole place is everything you want from a country hotel

service hours should be a little extended, and the room service menu should be

that you could take the dogs there allowed early check in

early check in was possible too , after contacting the host

try to get parking on the same side of the road

an outside tap, it would be really useful to rinse off a muddy dog before bringing him into the bar and then the room

nd sanitiser at entrance and

staff - spacious and clean room - 24hr separate access to rooms - good location - plenty of free parking on site - strong wifi signal - good covid 19 precautions

she arranged an early check in for me which was much appreciated as i’d travelled from stockport for a family

allowed early check in, looked after me

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

the bar downstairs is lovely, good food and drinks

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

nice bar at the ground

good location and was happy to provide early check in

staff were so helpful, they accommodated an early check in & the place in general has a really family/friendly feel

were great, requested early check in, no problem, bar staff, waitresses and owners all very

the wifi signal was poor. the lack of 13amp sockets in the room.

0545 we had kids running around on the floor above

went out of their way to facilitate an early check in for us to attend a social event

wifi dropped in and out

staff were very friendly, good breakfast, easy secure parking, good wifi

first thing was the wifi which was a little slow

the wifi signal was a little hit and miss, but for one night that was fine.

early check in was available and door for out of hours

the food was excellent and the bar had an excellent range of wines,beers etc

lovely place, friendly staff. fantastic breakfast!

breakfast very good ,staff were very good really good place to stay

lovely full english breakfast- great service.

early check in allowed

early check in to attend funeral

i have asked for an early check in and they wouldn't tell me if that would be possible

i was attending the area for my fathers funeral it was appreciated that the hotel allowed an early check in and a late check out with no extra charge

bar staff over worked 3 members of management just stood there talking

steve was super helpful over email and let us have early check in and late check out

the owner was friendly and allowed me have an early check in and late checkout, which was much appreciated

on site parking is available but need to arrive early ( as close to 4pm as you can) more rooms than spaces (+)easy parking and a very nice room in the middle of basingstoke. great shower. (+)rear of the houses, down an alleyway to the side of the house, which makes it for a quieter stay, parking is ample also (+)central location with free car parking (+) plenty of parking spaces on time of my (+) parking was (+)location, walking distance to town centre, plenty of parking, the room was spotless and i liked the door access codes rather than having a key (+)was very easy to find and there was plenty of parking (+) parking was easy

there were hot drinks and wifi and even a fan

steve was super helpful over email and let us have early check in and late check out

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

spacious room and a good selection of drinks in the bar and there was a good band on .

lovely old property with lots of space both in rooms and around the bar area

friendly staff, excellent room and a great breakfast