able to do an early check in

customer service, everything we asked for, early check in, friendly team

lovely pub lots of parking, great atmosphere friendly welcome

beautiful clean comfy room and spacious lovely bar and dining area

easy parking

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible for us

breakfast was the best we have had since arriving in the uk

breakfast

kids running up and down the corridor at 645am

local bar was overcrowded food poor

request for early check in was accomodated and lunch of fish and chips was delicious

the bar was very inviting and the bar staff were great

location right in the middle of romsey, breakfast was very good and good choice on menu

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

class a proper reception rooms an absolute delight cocktails perfect breakfast amazing will return top tip

early check in was possible too , after contacting the host

the food in the restaurant was amazing and the bar has a fantastic selection of pretty much everything

was nice and clean with a on suite, the bar was nice with a open fire, restaurant was very clean and the food was plated up as if you were

for dietary requirements rooms were clean and comfortable very large cat park and very easy parking

nd sanitiser at entrance and

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

friendly staff, excellent room and a great breakfast

staff were always happy and helpful and the breakfast was bang

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

staff were excellent; allowed an early check in; thank you.

clean pleasant room. nice garden one of the waitresses was friendly and polite early check in

graham was so friendly and helpful at the bar in the evening

room service closed quite early.

comfortable lounge with a cosy fire. excellent restaurant. great breakfast

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was people waiting to order be seated get drinks ask questions he could not do it all

the bar seemed a bit rundown.

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

our evening meal in the bar area was perfect

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

staff are amazing and so helpful providing us with an early check in and late checkout

early check in and account

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

i liked the idea of having a nice little bar serving alcoholic and non alcoholic beverages right next to the reception

fact the bar was open until 1

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

an early check in was facilitated without any fuss

to get an early check in that was nice

asked for an early check in and this was provided at 10

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

arrived very early plane into southampton arrives 8am

wifi: free and connection is good staffs: friendly- allow early check in with 10 per hour

super friendly staff, allowed early check in which mattered the most for us after a 14 hours flight and road from heathrow

we arrived early and were happy to find out that a room was already available for an early check in fee of

bathroom design and lighting sorry to say that but it s a nightmare , my kids were afraid to use it at

in the morning: hotel won’t store your bags until 2:30 pm check in, but instead will provide early check in for highway robbery £10 fee

a glass of table wine at the bar was under £4

would recommend breakfast. good food

good location, clean room, good breakfast, facilities

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

very friendly and i even got an early check in

bar with very good atmosphere and selection of beers

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

bar prices

early check in no prblem.great room

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

excellent bar and restaurant

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

housekeeping manager was so helpful and polite, allowed us a late check out as well

staff kindly let us check in very early which was very much appreciated as we had just been at the iow festival

position for us is perfect, quiet location ample parking, a short drive to southampton and docks, hotel and bar area large and well laid out

must make a special mention to craig who works the bar so funny and friendly and certainly an asset to the hotel

location is great, enough parking

wifi and internet poor

early check in and late check out was much appreciated

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

allowed early check in and late checkout

gym was closed unfortunately nothing other than that.

i really appreciated the late check out

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

my early check in was approved which was greatly appreciated

location was good. early check in was arranged at short notice.

staff was brilliant early check in was possible good customer service

we also want to thank reception for the early check in and room allocation

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

was superb, and the hotel was very well presented with a nice bar on the ground floor, and a nice restaurant with a terrace bar on the roof

reception staff, the spa staff, the housekeeping staff, the spa, the harbar room service food, cleanliness, studio suite and the bed was divine

the breakfast was lovely and the room service the place is amazing

the staff on reception where really helpful making sure we had early check in after travelling before heading to the park

great service and a good room service..

had to order a room service evening meal - it was rapid, beautifully cooked and presented, tasty, so good

due to then number of available parking spaces that need to be shared between residents/staff and gym members

menu for room service meaning i had to have something i did not want checking out far too long with only 1

early check in is just 10 pound extra

if you needed an early night you would be unable to sleep

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

good location and handy for the bar downstairs

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

nice bar with little beer garden outside

we were attending a wedding we requested an early check in and were very grateful that they were able to oblige

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine in the hotel

this effectively gives the hotel residents no-where to sit but the small bar area

the spa was excellent, fantastic food in the zen garden and we really appreciated the lift to the

ordered room service for breakfast and was a little disappointed with the size of it, but the food itself

made extra effort to arrange the room for early check in and with flowers

breakfast was excellent and the staff were very friendly and efficient

the bar has a limited choice, but operates on an honesty box, which reflects the trust that management

loved the extra touches, organic local products, honesty bar and tea and cake on arrival

breakfast, honesty bar and free cakes were a really friendly touch and well received

an early check in the day before,got to the property at 10am,and still didn t get in until 3pm

modern feel very clean and accommodated early check in. breakfast was outstanding.

we were told there were no extra charges but when we got home we were charged 10 for an early check in

,our room had a view over the golf course so could see

enjoy our stay in the one bedroom suite with my two kids

no early check in

negative e found was that the menu in the bar restaurant in the evening was the same as the daytime and would have liked an

basin was tiny - although good shower wifi is strong but needs a log in every time you use it

18) had windows onto the gravel car parking which was really noisy as there was no other ventilation so they had to be open as it was

the wifi reception was non existent on this trip

that you could take the dogs there allowed early check in

breakfast was lovely and staff were friendly and courteous - accommodating both early check in (we requested upon booking) and storing our bags for us for a few hours after check

the pub and bar are lively and there are places to sit outside

friendly and accommodating staff at the bar and at breakfast

it can be a little noisy from the bar but soon settles down

wonderful ambiance in rooms, bar and dining room

asked for an early check in so we could get ready in comfort, and when we turned up at midday the room was ready

early check in, friendly staff.

the breakfast is excellent and the bar is lively

room clean and comfort. room service is good.

tv in the bedroom did no connect to wifi so could not use it

hotel and they let us have an early check in for 10

very good wifi

size room practical with everything you need good wifi very good location at walking distance from the very center of

initial teething problems wifi wise- but having only just recently opened it s perfectly