the staff on reception where really helpful making sure we had early check in after travelling before heading to the park

the pool facilities were great and the hot tub was very nice

really like the interior at the bar and restaurant

couldn t get on to wifi however i didn t ask anyone to help either

comfortable room, bed. lovely staff. room service great, if a little overpriced for a salad.

early check in is just 10 pound extra

staff kindly let us check in very early which was very much appreciated as we had just been at the iow festival

good free wifi coverage

toiletries in the bathroom and a good room service menu

very clean and friendly reception and bar staff

good sized room and bathroom. great bar and restaurant

modern feel very clean and accommodated early check in. breakfast was outstanding.

we were told there were no extra charges but when we got home we were charged 10 for an early check in

an early check in the day before,got to the property at 10am,and still didn t get in until 3pm

very proffessional service, room service and food outstanding.

as our gave a bigger feel especially with children staff were very pleasant complimentary wifi and

arrived very early plane into southampton arrives 8am

we arrived early and were happy to find out that a room was already available for an early check in fee of

super friendly staff, allowed early check in which mattered the most for us after a 14 hours flight and road from heathrow

wifi: free and connection is good staffs: friendly- allow early check in with 10 per hour

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

early check in and account

staff are amazing and so helpful providing us with an early check in and late checkout

room, breakfast and location

fact the bar was open until 1

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible for us

it is nice to see the recent facility addition of a snack bar and bigger selection of drinks at the bar

apart from the unruly kids, this was a very pleasant experience with generous opening times

kids running up and down the corridor at 645am

to stay somewhere near paulton’s park that doesn’t break the bank and where staff is used to kids (knocking over glass of water or a bit of singing during dinner time), this is pretty much it

asked for an early check in and this was provided at 10

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

to get an early check in that was nice

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

an early check in was facilitated without any fuss

in the morning: hotel won’t store your bags until 2:30 pm check in, but instead will provide early check in for highway robbery £10 fee

good location, clean room, good breakfast, facilities

would recommend breakfast. good food

a glass of table wine at the bar was under £4

very friendly and i even got an early check in

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

bar with very good atmosphere and selection of beers

food was super along with happy hour in the bar in evening

location was good. early check in was arranged at short notice.

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

my early check in was approved which was greatly appreciated

staff was brilliant early check in was possible good customer service

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

allowed early check in and late checkout

early check in and late check out was much appreciated

they allow us for late check out with a little cost, thank you for consideration

mini food pantry and useful items sales counter with bar and snacks on ground floor

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

if you needed an early night you would be unable to sleep

nice bar with little beer garden outside

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

early check in no prblem.great room

housekeeping manager was so helpful and polite, allowed us a late check out as well

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

the mini bar was tempting, and i was tempted, so it got a bit expensive!

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

we also want to thank reception for the early check in and room allocation

wifi was awful, tv didn't work properly.

nothing. just wish i d brought my swimming trunks. pool looked fabulous.

only negative comment is, if you try to order room service, it takes several attempts before someone answers the phone, if at all

request for early check in was accomodated and lunch of fish and chips was delicious

c coffee machine)

very comfortable bar area

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

able to do an early check in

customer service, everything we asked for, early check in, friendly team

location, parking cleanliness

would recommend as ample parking provided as well

very comfortable warm welcoming room and bed great nights sleep and great breakfast especially the one modified to my wife's tatse with no fuss at all

breakfast was lovely and staff were friendly and courteous - accommodating both early check in (we requested upon booking) and storing our bags for us for a few hours after check

friendly and accommodating staff at the bar and at breakfast

ich i'd highly recommend) in our room at no extra cost

beautifully furnished rooms, the friendly staff and the delicious breakfast

room comfort. location. staff. meals. parking voucher. ask for the annex room!!!

hotel and they let us have an early check in for 10

very good wifi

size room practical with everything you need good wifi very good location at walking distance from the very center of

initial teething problems wifi wise- but having only just recently opened it s perfectly

early check in, friendly staff.

asked for an early check in so we could get ready in comfort, and when we turned up at midday the room was ready

the breakfast is excellent and the bar is lively

though the hotel does offer room service of some items, but not

tv didn't work on wifi

comfy room, we had an early check in which was very much appreciated. no complaints

great bar and excellent food

room and facilities were perfect for our stay and the breakfast was generously portioned and very tasty

great breakfast rooms lovely comfy beds

lovely breakfast. beds very comfortable

that you could take the dogs there allowed early check in

great welcome by staff and very helpful when i wanted an early check in

very clean and spacious, bed, towels, tv and wifi worked well

large rooms, stylish, clean & comfortable. prompt room service and tasty food options

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

the lounge and bar area was lovely, all decorated with a lovely christmas tree and lights outside, really cosey

early check in was possible too , after contacting the host

try to get parking on the same side of the road

an outside tap, it would be really useful to rinse off a muddy dog before bringing him into the bar and then the room

the food in the restaurant was amazing and the bar has a fantastic selection of pretty much everything

very clean and comfortable room, with parking available opposite

allowed early check in, looked after me

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

bit noisy from the bar but nothing to stop me staying again

nice bar at the ground

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

early check in facilitated for us as requested

wifi was hopeless.

free wifi which is a great help

no phone signal and wifi is very slow

room, plenty of space very clean , free t v and wifi connected immediately, friendly and helpful

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

free carpark with several ev chargers

there was a live band on in the bar but that ended at a reasonable time so no complaints there

we requested a late check out after booking and that

clean pleasant room. nice garden one of the waitresses was friendly and polite early check in

staff were excellent; allowed an early check in; thank you.

friendly and warm welcome, comfortable room, and excellent food both in the restaurant and in the breakfast room

the bed was very comfy. free parking and free wifi.

location good parking

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

very clean room, lovely bar staff, great food, new forest just around the corner.

the bar seemed a bit rundown.

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was people waiting to order be seated get drinks ask questions he could not do it all

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

good location and was happy to provide early check in

staff were so helpful, they accommodated an early check in & the place in general has a really family/friendly feel

were great, requested early check in, no problem, bar staff, waitresses and owners all very

hand gel on arrival and on the bar

decent wifi although i didn't get even consider trying to access more than new sites and some email

no early check in

wifi did not work too great

everything was perfect except for poor reception on wifi.

hotel parking plentiful

there was no room service facility

went out of their way to facilitate an early check in for us to attend a social event

first thing was the wifi which was a little slow

wifi dropped in and out

the wifi signal was a little hit and miss, but for one night that was fine.

staff were very friendly, good breakfast, easy secure parking, good wifi

staff was helpful in allowing us an early check in. cheap.

friendly staff comfy bed quiet location free wifi

good position, simple and efficient. also good to have wifi

price was very good, and plenty of free parking

parked caravans on south side messy with kids running around the car park

we were attending a wedding we requested an early check in and were very grateful that they were able to oblige

pool and facilities great too

loved the spar the food was fantastic and the staff from reception to dining room and from the bar to the kitchen nothing was ever too much trouble

the spa facilities and thai restaurant were excellent

brilliant location. loved the pool

made extra effort to arrange the room for early check in and with flowers

the staff couldn't do enough. faultless room and service. tasty breakfast and generous.

loved the extra touches, organic local products, honesty bar and tea and cake on arrival

breakfast, honesty bar and free cakes were a really friendly touch and well received

breakfast was excellent and the staff were very friendly and efficient