accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was people waiting to order be seated get drinks ask questions he could not do it all

drinks at the bar were quite expensive (£11 for glass of wine)

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

very clean room, lovely bar staff, great food, new forest just around the corner.

staff were excellent; allowed an early check in; thank you.

clean pleasant room. nice garden one of the waitresses was friendly and polite early check in

efficient service. very clean. very good breakfast

plenty of free parking at the back of the hotel

would of like room service, but the restaurant and the breakfast was super !!

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

location, price, parking, breakfast and staff

we requested a late check out and it wasn’t an issue

lovely old property with lots of space both in rooms and around the bar area

big bedroom,lady downstairs in the bar was very welcoming,location on high street ideal for restaurants, shops etc, definitely stay

early check in was possible too , after contacting the host

for dietary requirements rooms were clean and comfortable very large cat park and very easy parking

excellently located for exploring the new forest and great parking

spacious room located above the bar/restaurant

very clean and comfortable room, with parking available opposite

we were attending a wedding we requested an early check in and were very grateful that they were able to oblige

a beautiful hotel, lovely gardens, pool was great, never too busy

the spa was excellent, fantastic food in the zen garden and we really appreciated the lift to the

this effectively gives the hotel residents no-where to sit but the small bar area

the room service breakfast was outstanding

made extra effort to arrange the room for early check in and with flowers

the breakfast was well cooked and the

breakfast was fantastic

oh and the honesty bar is a lovely touch

breakfast was superb

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible for us

oh and not enough working usb ports on plugs my kids have specified

comfy bed, thin walls so hear kids next door

ood selection for breakfast. hot foot was good quality.

brilliant breakfast selection, easily accessible and great for the kids

customer service, everything we asked for, early check in, friendly team

able to do an early check in

excellent room comfort, lovely resturant and bar and very helpful staff.

long time and we are quite frequent travellers and for 88 double occupancy including a cooked breakfast

breakfast service poor. tables not cleared during & well after guest have left the table

request for early check in was accomodated and lunch of fish and chips was delicious

very good breakfast with waitress service.

facilities in the room good, wifi, tv, tea and coffee

very comfortable bar area

easy wifi, great morning coffee in the room

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

early check in and account

staff are amazing and so helpful providing us with an early check in and late checkout

good sized, clean room. comfortable bed and pillows. great breakfast.

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and was told yes so they washed his jeans and socks which were covered in blood

an early check in was facilitated without any fuss

early check in & didn't wait ling for food.

to get an early check in that was nice

asked for an early check in and this was provided at 10

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

early check in no prblem.great room

excellent bar and restaurant

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

mini bar in the room was well stocked

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

in the morning: hotel won’t store your bags until 2:30 pm check in, but instead will provide early check in for highway robbery £10 fee

a glass of table wine at the bar was under £4

would recommend breakfast. good food

good location, clean room, good breakfast, facilities

very friendly and i even got an early check in

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

comfortable and in keeping with this 18th century hotel and the staff both on the desk an in the bar were

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

arrived very early plane into southampton arrives 8am

we arrived early and were happy to find out that a room was already available for an early check in fee of

wifi: free and connection is good staffs: friendly- allow early check in with 10 per hour

super friendly staff, allowed early check in which mattered the most for us after a 14 hours flight and road from heathrow

nice room, comfortable beds and good wifi

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

early check in and late check out was much appreciated

allowed early check in and late checkout

room was really good and the kids love it

the lounge/living room was a nice spot for relaxing in the evenings and the gym a nice add on

staff was brilliant early check in was possible good customer service

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

location was good. early check in was arranged at short notice.

my early check in was approved which was greatly appreciated

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

we also want to thank reception for the early check in and room allocation

the robes in the spa aren't suitable for plus size people, i was unable to wear one.

picky, the spa could have been a little bit better, but overall was nice, just don't expect big facilities,

would have liked a club sandwich option on room service and tv struggled to connect to wifi.

staff very helpful and accommodated an early check in

we requested an early check in as we were attending a wedding, and the team at the bosun's chair were really

really grateful for the early check in before a wedding!

the wifi is problematic

the wifi signal didn t reach our room some times.

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

if you needed an early night you would be unable to sleep

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

nice bar with little beer garden outside

good location and handy for the bar downstairs

staff kindly let us check in very early which was very much appreciated as we had just been at the iow festival

room service was prompt and of high quality

good free wifi coverage

as were the bar staff

very efficient but also very friendly food was lovely bar area clean and inviting room was spacious and

no early check in

there was no room service facility

henry's bar was really relaxed and welcoming

for the money but the location makes up for it, but the hotel has still not got an efficient wifi setup and even with a booster we had to request, wifi was very erratic

bar well stocked

rang up and were able to secure an early check in as we were going to a wedding that day

room,lovely comfortable beds , lovely evening meal and great breakfast, would defiantly recommend

closing times of the bar

lots of choice on food, our little dog especially enjoy her lovely breakfast and pampering by the 2 ladies there

the wedding), but the hotel very kindly put a camp bed in the bigger room and allowed the 4 'kids' to stay, only paying extra for

the staff on reception where really helpful making sure we had early check in after travelling before heading to the park

site bar & restaurant all staff were excellent would defiantly recommend to family and friends

kids eat free and they accommodated to children really well for example the milk and cookie voucher

nice spa services

menu for room service meaning i had to have something i did not want checking out far too long with only 1