was fabulous, i booked it for my daughter and son in law for the honeymoon, they were flying out early monday morning

location was key for staying in south lake. nice saltwater pool.

location pool area good parking beside hotel good gym facilties

bed was super comfy and the bar downstairs was entertaining and so close to our room

breakfast was good and staff helpful. bar was great and bar tenders very congenial

requested an early check in and a later check out

great shuttle service. very friendly staff.

free local shuttle. wonderfully friendly staff. stellar breakfast! perfect stay!

the staff checked us in early and we were provided free breakfast even before checking in

the pool and hot tub area is really great! breakfast is good also!

we were able to get an early check in wich was perfect as i was frazzled after a ridiculous early travel day

they still offer bar soap, you just have to ask for it at the front desk. clean room

the food,pool and friendly staff.

beds were super firm and uncomfortable and the pool was cold.

love the free shuttle rides to and from the dfw airport

they also accommodated us with early check in and made me a hilton member

was able to accommodate an early check in with no extra cost

some stuff were broken, breakfast could have been better especially because i have kids they didn’t have much options for them and wifi wasn’t free

they also shuttled us to nearby locations between 7 am and 11 pm

the breakfast was fresh

long line at check in but i didn’t know about the online early check in

spa was amazing, just what a mother and grammy needed, staff was warm and inviting and i'm a spa

the kids loved the pool and all the activities they were able to do

the water park was cool we liked all the slides they had and the wave pool was fun

my oldest loved the slides and the younger two enjoyed the pools/play areas bot inside and outside

allowed me to have a early check in with a group of kids because we needed to get them dressed to go take pictures

shuttle service was excellent

the indoor pool was just below the very clean and 24 hr gym with steam rooms

very nice, shuttle service to airport, everything was great

the kids loved the inside pool and walking the grounds

was amazing, very professional and accomadated my 30 early check in

allowed for early check in upon request. was very friendly

brown bag breakfast, water, honeybun, muffin, and fruit bar

breakfast area clean

shuttle to/from

my family there was only three good things about this stay, we got early check in without anything extra; the check out person was very sweet

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

the maintenance man coming in my room to get laundry and stole my pack of cigarettes!!

the drink vending machine was broken as well as the laundry supply vending machine

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

also, we were able to get a very early check in for an additional fee which wasn’t too expensive

breakfast was ok but not great

location was very convenient close to airport and breakfast was provided with care.

big rooms, very clean & great breakfast!

nice for a quick overnight when missing connecting flights. breakfast was awesome!

front desk cleark was able to find my family a room without a problem and just paying very small early check in fee

with early check in, helpful staff, and near airport and other places

had requested early check in

love how playaristic it looks... and once again the pool and spa are awesome

loved the bar & bistro

the airport in time to catch my uber and i ended up taking a cab but the front desk agent game me early check in for free for the inconvenience of paying for a

the double room was very comfortable and the hotel has also got a small gym

the breakfast was really good with good options however, i would have liked more fruit options

pool wonderful, gym and and laundry was a plus

really clean pool

early check in

there is a shuttle to the

also, the shuttle driver is wonderful too, he is quick

wrong phone number on the website and waiting for the shuttle

he showed us exactly where the laundry room was where the trash rooms was and how everything basically works at this property and

early check in

the staff was very courteous professional and demario was the best in helping with parking and shuttle

clean facility, friendly staff, shuttle to/from airport, coffee is just right

clean rooms, the convenience of having a laundry facility on site

customer service, from booking, the airport shuttle arrangement, checking in, dinner recommendations, and morning check out

helped me do an early check in since the room was available and i was there pretty early since my flight got

was no early check in

free shuttle, friendly drivers, early check in

outside my room was located the laundry and one of the machines was beeping the entire night

the only thing i would wish for was a pool or an agreement with a nearby hotel for pool use.

early check in

check-in was a breeze and they allowed early check in

called at about 11am to ask for an early check in they said no that we needed to pay an additional $20

the location, flexibility with the early check in for a reasonable fee, and the airport shuttle.

when i needed housekeeping they told me that i should go to laundry and get my own bedding

room was located next to laundry room and they ran machines late into the evening and started again early in the morning

listened to my objections of the early check in fee

shuttle was nice and the price was reasonable.

lobby and gym nice. breakfast ok. room big and clean.

we had one bar of soap

breakfast was yummy

the front desk person was awesome and went above and beyond to help me with early check in, silverware, and getting me some lemons

kids liked the fresh fruit and boiled eggs for breakfast

the pool was closed, even with the good weather. it was a big disappointment for the kids

weather we’ve stayed for our date night or with the kids, we have enjoyed it

i guess getting the bar open would be cool for my next visit

early check in and location.

airport location, shuttle, pool, fitness center, cookies.

the lines to check in were out the door and there was no restaurant or room service to get food from after 11pm

advertise room service until 10pm, and a restaurant open during the day

wifi kept throwing me off line.

convenience to the airport and accommodated my early check in

from needing a razor you forgot at home or a late checkout or early check in

no room service, only had i option for food in house. long wait

close to the airport, was picked up by courtesy shuttle within minutes of calling for it, shuttle back to airport left on time

wn for maintenance ) in the middle of the summer in 103 degree heat

shuttle to at&t stadium. breakfast comfortable bed allowed early check in

very nice and super clean. the pool was great and the kids had a great time !

breakfast was really good, my daughter liked the texas shaped waffle

the roo(king suit) super big and clean my kids loved the sofabed and of curse the pool

i understand we had a lot of families with kids but when tournaments like this happen in town your gonna have loud kids everywhere

i called and they allowed for early check in for my family. the place was so clean.

was broken glass around the pool area, when i notified housekeeping they took care of the issue

easy in and out plenty of garage parking

clean, shuttle to the airport and local areas, good gym and safe neighborhood with lots to do

not including breakfast, lack of hotel shatter and unfunctioning gym macines

early check in at no extra cost, great facilities (free breakfast), friendly staff, lots of parking

everything very kind they helped us with an early check in

requested an early check in online and was told they would try to accomodate

able to have early check in

a couple of treadmills does not constitute a fitness facility

they allowed early check in as well as late check out which i really appreciate

the bed and pillows were very comfortable! the pool was clean and the staff was nice!

microwave, great tv channels, wood laminate or wooden floors, breakfast included, indoor pool and gym, close distance to restaurants, stores, live arena, and freeways

everything was excellent, i wish i had time to use the pool and gym

they also didn’t charge a pet fee for my mom’s dog

appreciated the ability to do an early check in

excellent breakfast. staff and very warm and welcoming and efficient.

we also enjoyed the pool and workout room

the indoor pool room echoes too much

the breakfast selection was not great 2) the pool was closed for maintenance