chad, was nice enough to let do an early check in

very clean. friendly stuffs. breakfast. big room.

nice amenities. room was clean. liked having a workout area and on-site laundry options.

laundry - i am sensitive to fragrance

alarm went off at 2am and i drug all my little kids to the car

com said i could get early check in but the hotel said no

at the property they said the room would be ready at 12 for early check in

i requested early check in and had no problem getting

the experience is affected when it looks like the bar

i really liked the room and the pool.

6am, called just to see if i could have my luggage held until check in at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick me up

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the hours of

the hotel had a nice pool and the free breakfast was an added perk

the breakfast could have been better and maybe have proper plates and cutlery.

at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick me up

great view, accommodated early check in, right downtown.

i thought breakfast was included and was very disappointed to learn that it wasn't.

buffet breakfast was overpriced

room service was good

wish they offered complimentary breakfast.

they wanted an extra $50 for early check in at 2:30 and noice levels into midnight were inexcusable

lorenzo was amazing at front desk and very helpful for early check

clean and late check out

depend in the pool and have a good breakfast in a 12 o'clock check up

it's a struggle to find a good parking spot due to the bar/restaurant next door.

very satisfied with the early check in especially with an earlier then normal hockey game

offered shuttle for 3 miles. the room was quite to outside noise.

the pool. comfy bed.

but nice they had a restaurant bar that where we had dinner and drinks before concert and also breakfast in the morning

the bar and restaurant was awesome and right across the street from the xcel energy center

location larger room early check in secure / safe

area for kids was great && breakfast was excellent

that it was covid time and we didn't get that good breakfast.

kids loved the pool area

the bar across the street also offers a shuttle service to and from the arena

we originally got there at 130 and asked about an early check in, he said no- then we came back at 257 and were told check in was 3pm…3 min

lady i talked to on the phone about early check in was super helpful and accommodating

was great and we were allowed an early check in, which was amazing because i had surgery and was looking forwad to get settled in

great hotel, breakfast was fine, and pool had a slide.

the little splash area in the pool the kids loved

allowed a free early check in

the restaurant and bar are open late

the lobby was perfect for game night with the kids, will definitely be

room service was delicious

i brought all my kids and grandkids on our last visit and everybody loved it

i requested a early check in (not expecting it) but i was able to check in an hour early

staff was so helpful & friendly they have a shuttle to take you to the xcel restaurant food & service was

hotel has a small, but very nice pool and gym

the room was bigger than anticipated and we loved the shuttle!

they had an awesome gym

they worked with me for an early check in after my lasik procedure across the street

staff was friendly and helpful, the fitness center is well set up with great equipment, and the location was right in the midst of

breakfast was good,it's a nice place to stay the people are very friendly and the location good

very nice rooms, clean lobby and rooms. very friendly staff. good breakfast.

staff friendliness and breakfast options

they allowed me early check in and late check out

spacious spa pool, cleanliness, price was decent.

pool, poolside room was fun

very big, free parking, clean hallways, gym facilities and even the laundry room!

pool and hot tub was clean and accommodated a good amount of people on the weekend for parties

i needed an early check in a few hours early they scrambled to make it happen

better continental breakfast

breakfast was ok, but i love the location!

kitchen was a bonus

love that there is a kitchen to use

early check in is grateful. staff is really friendly. pillow case has smell.

staff went out of their way for me, even

hotel restaurant and bar made it easy to relax before our early flight

it took well over 30 minutes to bring pancakes out to my two kids

restaurant ran out of kids meal options and had a very limited menu which was not healthy

from the early check in to the shuttle bus

too many screaming kids kids don't usually bother me

hotel was very clean, including the gym and pool areas

the pool was large enough for doing laps. near airport.. free breakfast from regular menu.

clean and comfortable hotel in a safe area for my kids.

early check in, friendly staff, clean room, great shuttle and breakfast

breakfast was really good

breakfast was very good and easy for manage with 4 kids, pool is small and average no hot tub, but

the shuttle bus service, the pool hours, and breakfast were excellent!

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

i had changes in my trip that required early check in and they were so kind and quick to help me

early check in, airport shuttle, friendly and helpful staff.

loved the clean pool area

the pool wasn’t warm

new, large rooms, comfortable beds, shuttle service

shuttle was great. had an early check in. very accommodating.

close to the airport. clean, good hot breakfast, allowed an early check in. shuttle ran often

pool was enjoyed by my kids

close to mall of america and train station. also, ev charging was a plus.

bathroom was a bit cramped considering the need of giving baths to little kids - but we made do

front desk was so accommodating when we called for an early check in and the lady i talked to on the phone to request early check in was very pleasant, i

experiencing a very uncomfortable experience at another property townplace accommodated us with early check in within 10hrs

i think the kids were hoping there would be a hot tub in the pool area but were also fine swimming in the pool one of the nights

swimming pool was nice was able to reserve to have limited people in there

great hot breakfast, tons of options - bacon, eggs, sausage, bagels, make your own waffles oatmeal and then

staff was great we got there early, they allowed us early check in and parking

close to the airport, clean, good gym

lobby and bar area were very inviting and relaxing

nice hotel bar with drinks and food

gym, shower, and room. hotel location was perfect.

when arrived at front desk ask for early check in, this shuttle driver turn out to be desk manager, and gave me a room right away for

i didn’t like that early check in was $50.

our flight arrived early in the afternoon and we had no problems with the early check in process

good morning coffee and breakfast, open early for early folks

a single mom of 5 kids, the rooms fit us comfortably

allowed early check in.

kids enjoyed the pool

fi problems)

wasn't any breakfast. girl in bar made some killer margaritas!

room service pounding on our door at 945am and barging in

allow early check in and late checkout

the early check in times.

pool water hazy looking hot tub not working.

i feel like for an all you can eat buffet, kids should have a lower price

bartender appeared to have friends and/or regulars at the bar and kept conversing with them while

early check in , and perfect service in reception thank you!

used the laundry facility and put my money into the dryer and the dryer didn’t start

nice beds, had to leave early so no breakfast but the pool looked great

helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

breakfast was good, pool and restaurant were great, shuttyy service excellent

helped us with an early check in after traveling early in the morning

we needed an early check in and late check out and both were given with no reservation

breakfast was decent and included

close to campus , very friendly, great breakfast. room was clean. definitely recommend

modern, very accommodating staff, great pool/spa and laundry, and good complimentary breakfast

thankful for the shuttle service.

bed comfortable, location proximity to where my course was, early check in

fitness room had a lot of equipment and was also very clean

were close to the elevator and until late we had people loud in the hallway kids/teens in the halls yelling and adults talking loudly in the hallways with crabby young kids

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

are very clean, pool and whirlpool are really nice and families love it

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

we were able to do an early check in & late check out

he also did not have any maid service to take care of things, the gym the

the area was great as it was near many stores. also enjoyed the free laundry.

staff was really easy going and to top it all off you get free laundry