early check in is grateful. staff is really friendly. pillow case has smell.

pool was closed

room service needs

wifi didn t work.

the elevators where not working, or the wifi.

early check in, friendly staff, clean room, great shuttle and breakfast

3 of 4 treadmills in gym were broken

the pool was very well maintained

the shuttle bus service, the pool hours, and breakfast were excellent!

(possibly dry laundry soap flakes

from the early check in to the shuttle bus

pool on the second floor only goes to 3 feet at its deepest

the gym even had towels in a wine refrigerator, which seemed delightfully excessive

also a convenient free shuttle to and from the airport, even after midnight

shower set up was such that it leaked water all over the bathroom floor making a pool to mop up after every shower

i had changes in my trip that required early check in and they were so kind and quick to help me

early check in, airport shuttle, friendly and helpful staff.

was slow to check in or help getting reservation for the shuttle, but were friendly and helpful overall

and the pool was awesome

they were accommodating, the shuttle to the airport was phenomenal and timely

close to the airport. clean, good hot breakfast, allowed an early check in. shuttle ran often

shuttle was great. had an early check in. very accommodating.

they have a gym, pool and a washer/dryer for a small fee

the pool water was cold

my kids loved the breakfast

front desk was so accommodating when we called for an early check in and the lady i talked to on the phone to request early check in was very pleasant, i

experiencing a very uncomfortable experience at another property townplace accommodated us with early check in within 10hrs

was surprised breakfast was not served until 7 am with many guest traveling and needing to be on the road earlier

everything was clean, breakfast was hot and delicious, the bed was super comfy, and our stay was just all around perfect

the room was excellent-small kitchen, comfortable bed and everything was fabulous

staff was great we got there early, they allowed us early check in and parking

close to the airport, clean, good gym

lobby and bar area were very inviting and relaxing

the bar staff were also delightful when we stopped down for a late night drink

walking distance to moa bed bathroom bar and relaxing area

the early check in times.

allow early check in and late checkout

we also enjoyed the heated pool

i hot tub to go with the pool.

the shuttle couldn t get to us within 1/2 hour though so they sent a lyft driver who was there in 3

early check in , and perfect service in reception thank you!

the pool room could use a clock so we know what time it is

breakfast was good, pool and restaurant were great, shuttyy service excellent

shuttle worked very well

were friendly and courteous although they failed to let the housekeeping staff know we had a late check out, which was a surprise for both the housekeeper and us

allowed early check in.

24 hour shuttle, mall a short distance away

didn't like the wifi; i couldn't receive any service using the hotel wifi and i couldn't pick up using my own

the pool was very full of kids the night we were there

had place to order for breakfast; all the amenities were good even though i only used the pool

when arrived at front desk ask for early check in, this shuttle driver turn out to be desk manager, and gave me a room right away for

our flight arrived early in the afternoon and we had no problems with the early check in process

i didn’t like that early check in was $50.

food, small gym , pool and a restaurant connected to building, drinks are available, small choice of food and

food, small gym , pool and a restaurant connected to building, drinks are available, small choice of food and snacks,

helped us with an early check in after traveling early in the morning

we needed an early check in and late check out and both were given with no reservation

the staff was great from the front desk to the shuttle driver

the staff went above and beyond to accommodate us and their shuttle service was awesome!

fruits were not there in breakfast. the parking should be free.

pool jacussi bed shower breakfast

bed comfortable, location proximity to where my course was, early check in

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

small pool and moderate sized hot tub

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

nice comfy rooms. hot tub is spacious. the pool is good for younger kids. staff is friendly.

we were able to do an early check in & late check out

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

everything! from the kitchen to the gym free laundry and all!!

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

very clean the free laundry yess

6am, called just to see if i could have my luggage held until check in at 3pm, they offered me an early check in right then at 6am for no extra charge and sent a free shuttle to pick me up

the staff, the location, and the free breakfast in the morning!

the breakfast was great

it had a better-than-average free breakfast

celebrated our granddaughters birthday here and were able to use a place right outside the pool area that had big windows where we could see into the pool room

chad, was nice enough to let do an early check in

everything was exactly how i thought it would be even the complementary breakfast

breakfast

laundry - i am sensitive to fragrance

breakfast choices were limited

the super friendly lady that answered the phone and said early check in was more than welcome when a room was available, just arrive anytime after 11, to

parking, early check in, hospitality for concert attendants, our wonderful host who made us feel so welcome

had early fight and was able to get early check in. very pleasant staff

shuttle to the conference was very convenient

shuttle service to and from games, and private parking

early check in was available to us at 1pm

you can't imaging there are 3 tvs in living, bar and bedroom

would have liked room service but everything else was great.

a very comfortable room, pleasant breakfast, and delightful staff.

the wifi was excellent and the fitness center was much appreciated

did not get our early check in that we requested when we made our reservation

hotel has a great gym - with weights, dance studio, basketball court, etc

there was an amazing gym

longer room service hours would be helpful but i understand.

beer at the bar was cold

very friendly. thank you for the early check in.

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even dropped my letters in the mail

for early check in would be nice but they did allow a waitlist which got us in about 5-10 min before

i was not charged a fee for early check in

location great for game food and bar was outstanding

newer finishes good location. i liked the early check in and late check out times.

i liked the rufus bar and the bed. the bed was very comfortable.

i loved the intentionality of the decor, the name of the bar and the history of the building

hotel, very comfortable bed, classy tower in a central location right off the lrt, solid wifi, very clean room with fittings that worked

the facilities are great - the gym, in particular, is world class

very satisfied with the early check in especially with an earlier then normal hockey game

the morning manager at wild bills (the sports bar in the hotel)was very personable

the staff was awesome the room was very clean and the shuttle service was awesome.

not much. the shuttle service was nice.

the restaurant bar on site was good too

went there for a bachelorette party - the front desk was able to get us in for early check in so we could decorate the room, and the customer service was outstanding

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous city

requested early check in, when i arrived i was told it would be a 40 dollar fee

nice rooms with a great view and love the full gym

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

i requested a early check in (not expecting it) but i was able to check in an hour early

check-in, all staff was friendly and helpful, free shuttle to the xcel center, free hot breakfast that was different everyday, and peddlers pub that is in the hotel has great food with

the room was bigger than anticipated and we loved the shuttle!

very clean. easy access to excel center by shuttle

check-in, all staff was friendly and helpful, free shuttle to the xcel center, free hot breakfast that was different everyday, and peddlers pub that

staff was great to accommodate an early check in during a busy period

breakfast was killer- rooms were great- very clean-fitness center great also clean- the outback space my

very nice fitness

location with great breakfast

comfortable bed, clean rooms, great breakfast