was incredibly friendly and helpful, they waived out early check in fee and were very nice the entire

great breakfast and i got an early check in

we were allowed for early check in due to our flight and airport shuttle is helpful.

pool area was super

the pool was great fun for my kids

and bonus, i had asked ahead of time if possible for an early check in to “ unload” and wait for the rest if our part to arrive and they let us

the room and pool were very nice

kitchen lady was a little rude like us guests were unconvincing her when having to add more

love the stocked kitchen with plates, pots and pans

the room, pool, an location

i also requested early check in and that was no problem

is absolutely perfect, great upscale restaurant, as well as sports bar available within walking distance

hot spa was wonderful and gym looked well equipped

so nice and clean and loved the ambiance. the pool was great!

was being renovated so didn't get to use, the gym next door was covered in dust from the work

we were able to do an early check in & late check out

i checked in an hour early because i had a 4:00 meeting and was told i had to pay $25

you have a small kitchen in your room, with a refrigerator, stove top, sink, dishwasher, dishes, microwave, etc

free laundry and friendly staff. very accommodating considering the circumstances

very clean the free laundry yess

helped us with an early check in after traveling early in the morning

early check in , and perfect service in reception thank you!

loved the ability to get a drum at the restaurant and was able to bring to the room so easy with kids

breakfast was terrible. the pool is not a real swimming pool, the gym is not a real gym.

were friendly and courteous although they failed to let the housekeeping staff know we had a late check out, which was a surprise for both the housekeeper and us

at reception could be more friendly but at least very helpful after all many families with kids - so the pool hardly usable for swimming fitness room / gym small but adequate for a short

allowed early check in.

very helpful, cheerful staff. free shuttle to the fair and free parking.

room service pounding on our door at 945am and barging in

weird small in the gym

in terms of scheduling pool time, early in the morning is best

the early check in times.

allow early check in and late checkout

the gym area very clean and smelled very nice

the bar tender was also very friendly and our service in the bar and room service was fantastic

very clean. comfortable beds. friendly, efficient staff. timely shuttle service as promised.

our flight arrived early in the afternoon and we had no problems with the early check in process

when arrived at front desk ask for early check in, this shuttle driver turn out to be desk manager, and gave me a room right away for

i didn’t like that early check in was $50.

had numerous problems with the wifi. made kids frustrated for sure..

benito (kitchen/shuttle driver) was the best

we asked for early check in and they said they'd have our room available at noon

they offer a pool and workout room

it's in a great location. the man who was with the breakfast was so helpful and friendly.

breakfast was delicious and the employee helping with breakfast was awesome

the customer service was amazing, the pool was nice and warm, our room was cleaned everyday.

staff was great we got there early, they allowed us early check in and parking

the bar staff were also delightful when we stopped down for a late night drink

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

walking distance to moa bed bathroom bar and relaxing area

the gym and accommodations were great!

front desk was so accommodating when we called for an early check in and the lady i talked to on the phone to request early check in was very pleasant, i

experiencing a very uncomfortable experience at another property townplace accommodated us with early check in within 10hrs

the use of additional kitchen appliances is a bonus

breakfast was very good

room was clean, bed was comfortable, close to mall of america, pool area clean, and had bigger towels for bathing

even though i had to pay $50 for early check in

breakfast

* the gym equipment and space are very limited

poor breakfast selections. much more could have been done even with the covid problems

no free breakfast

close to the airport. clean, good hot breakfast, allowed an early check in. shuttle ran often

shuttle was great. had an early check in. very accommodating.

breakfast was good .

comfortable beds and nice varieties for breakfast every morning

close to mall of america and train station. also, ev charging was a plus.

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

tvreception&wifi poor

in a simple words, we like this hotel, morder, new clean. breakfast is good. parking is easy.

fitness center was uncared for and small and dirty

very small pool room

i had changes in my trip that required early check in and they were so kind and quick to help me

early check in, airport shuttle, friendly and helpful staff.

and the pool was awesome

early check in, airport shuttle, friendly and helpful staff.

area—modern and very open but with sub-sections for a lounging/gaming area, restaurant area, bar section etc

early check in, friendly staff, clean room, great shuttle and breakfast

the pool was fun and not busy

the only place available to guests was laundry

breakfast was very good and easy for manage with 4 kids, pool is small and average no hot tub, but

the facility did not have quarters available for the laundry machines.

from the early check in to the shuttle bus

would be nice if the indoor pool was bigger.

small pool and no hot tub

breakfast was entirely to high and not worth the money.

great location great staff clean rooms good breakfast

early check in is grateful. staff is really friendly. pillow case has smell.

i was also stalked by a room service worker

not very spacious but the pool area was ok and safe for kids there are 2 hot tubs that’s nice because there were plenty of adults

fitness center was very small

room service food was disappointing

were happy to accommodate our early check in

also the facility is clean, comfy, and the staff are more than willing to work with an early check in for those weird overnight sleep schedules

breakfast they could have offered turkey or chicken bacon/sausages

pool

breakfast was food

i liked that they had early check in

clean, modern, lots of parking, quiet

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

side parking lot not plowed very well

the bar and spa were not open

good breakfast, quick early check in

nice pool and hot tub

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

i also thought the pool and the breakfast was great

fitness centre and pool with enough to get a workout done

we had requested an early check in due to the health issues of our dog and the staff was willing to accommodate when we

the connected sit-down restaurant how close it is to valley fair and the casinos as well as family and restaurants

the laundry room was very dirty

pool could be a little warmer and the night clerk could be more friendly, had to have our cards

t take my drink from the bar to my room when they give you two of them at the same time