had an early check in, it was great! front desk clerk was amazing very helpful & friendly.

early check in and late check out

i had requested early check in after driving 6 hours to the hotel i still had to wait till 3:00 o'clock to get into

beds are nice. big rooms, and the pool is nice.

kids at pool were loud and playing music. my room was by pool area.

we landed early in the morning and they had the option of early check in for an additional $50 which was ok

hotel is upgraded and nice, they also accommodated an early check in which was really

enjoyed the gym and the coffee machine in the room

the gym is small but open 24 hrs and was fine for a couple of nights

i thought it has a pool but the sauna was big and my little one was just as happy

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

i requested an early check in and received a response from staff within a reasonable timeframe

how close it was to universal studios and early check in.

wifi works well

there was plenty of lighting in the parking lot and it actually felt very safe

we called in advance about an early check in and they were more than happy to make sure our room was cleaned and ready for us

(my kids didn't tell me until we checked out)

first night we had loud neighbors kids screaming super loud also i heard blaring sirens every night but thats out of the hotels

my kids loved it

minor - the gym wasn’t the best kitted out but you can definitely manage a workout of some sort

the room was clean and ready for early check in. staff was nice at the front desk.

the parking and early check in was available

i do not recommend for families with kids

if you are regular family with kids don’t bother to reserve that so you don’t have to happened in the tide elevator with

i made sure the kids wore shoes walking around because their socks were filthy

asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

early check in. friendly staff.

the wifi was also non-functional inside the room

studios the next day and they even proposed to drive me to the studios so i can save the 25$ parking ticket

the complex is u shaped with parking inside the u, not on the street

i don't think there was wifi and sometimes the tv wouldn't work

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

hotel also allow us early check in given we arrived early

sent me to the other location and when i arrived i had told her hi i called earlier about an early check in she said u didn’t speak to me i’ve been here since 6 must have been the other

rebecca who accepted my request for an early check in

no early check in option

rebecca was so kind to give us a early check in due to someone else not showing up

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

great location clean and comfortable paid little extra for early check in well worth it

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

that we had to pay for early check in.

friendly staff, clean room, accommodated us nicely with early check in and late check out

early check in

i was able to have an early check in once i arrived after an exhausting drive

they even accommodated us for early check in, which was wonderful

i loved the shuttle service and friendly staff. thank you for accommodating an early check in

the room was clean and early check in

i was earlier than expected and was granted a gracious early check in

great bar with food and shuttle to universal.

originally given a room on the same floor as reception by the gym- woken up at 7am to the sound of weights being lifted and dropped and the treadmill being used

buffet was very expensive, only 2 laundry machines for the entire hotel and one was broken.

love that there was a gym also

i let him know i requested an early check-in

i have never been anywhere that didn’t offer early check in but also that was so

allowed early check in with no fee clean room

upon check out was offered coffee, juice, and a small breakfast before we left

the pandemic prevents the breakfast so maybe ask the front desk for a cookie in the meantime :)

staff being flexible with early check in clean rooms.

i arrived from lax early and they allowed an early check in

the breakfast was really delicious, and the staff was all so kind and attentive

clean, comfortable beds, great breakfast

the breakfast was good and convenient

two nights as they told me my reservation was cancelled and made me purchase another night and early check

no outside pool but still was okay

didn't stay long enough to check out their pool haha.

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

the pool wasn’t in cool conditions probably was in remodeling condition

were great in accommodating an early check in which i really appreciated as i arrived from aus at 6am

the gym was cramped

we didn't use the mini bar however it was a generous offering and loved that there was a lot of space left in the fridge

the staff and the pool

the rooms, pool, and staff were all fabulous

helpful that they provided us with both early check in and late check out

great location friendly staff. early check in.

comfortable bed, reliable aircon and wifi, complementary drinks and snacks in the room and at the lounge, rooftop pool, proximity to

helpful that they provided us with both early check in and late check out

staff, gym breakfast

complimentary early check in upon arrival.

the room, the early check in

no breakfast buffet option. no spa option.

property is stunning with a great bar & food to offer

no complementary breakfast giving hoe expensive it is

the customer service and they were very flexible with early check in

loved the bed, bathroom, gym and bar service

livery charge

location, stylish rooms and amazing rooftop bar and good value for money

was room service)

allowed an early check in to help us out after a long flight

gave us early check in and suggested we still had 20 minutes to catch a light breakfast

our room was not ready for early check in and then it was not ready on time for the normal check in

reception was able to accommodate us early check in after checking that they were full but was able to see a room opening

arrival we were offered an early check in and a complimentary breakfast with was a very nice touch

hour flight got us in really early and the staff bent over backwards to get us an early check in

the pool, outdoor common area and of course the neon sign

location , had a lovely top hang out bar to sit in , watching traffic go by and wait for the amazing sign to light up x a lovely sized

the staff were very friendly and helpful. the shuttle drivers were great!

guests also have pool access, and their sister property features an amazing restaurant called 'retro bistro,'

we requested an early check in which was doable and we also requested a late checkout - they let us leave at 6:30pm

we were warmly welcomed by rosie, had early check in and also offered buffet breakfast

staff were very nice and helpful, and we were allowed early check in

service, allowed early check in, drinks coupons for my boyfriends birthday, awesome staff and

prior arrangement) which was wonderful

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

maria arranged early check in for us and the staff were all lovely

early check in

pool and rooftop friendly staff early check in free coffee

that the food was overpriced for room service. other than that everything was amazing.

could not sit comfortably on couch kids preferred the

we arrived earlier than check in time and managed to get our rooms early

after a long flight from australia we received an early check in and choice of suites including an upgrade for free

front-desk staff felt inexperienced, as if the hotel has hired high school kids to run the show.

great rooftop pool and well equipped gym

great little gym too

patty at front desk accommodated us with an early check in

we got in close to the drink bar closing and the guy was very nice and made it worth our while

wonderful to have starbucks at the hotel, clean pool area, and all the areas with sofas and the fires outside that you could sit around were

for the price should have complimentary breakfast

breakfast was good, portions were filling

the staff were very accommodating about early check in

airport shuttle service took me out too hangar two and assisted me in getting off the van and with my

really good service at the front counter,valet and the breakfast was delicious..

like having the shuttle to airport

pool

early check in, complementary bfast and snacks, love the popsicle hotline, and they even did all

our room was huge just like a one bedroom apartment with a kitchen, dining area, lounge, bathroom, bedroom

room was a bit noisey as were over the kitchen and reception.

heated pool, spacious rooms

the pool, appartment hotel with kitchens, popsicle phone, free sodas, ice cream, snackbar and laundry, made the place perfect for us, after 3,5 week on the road

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

a wonderful hotel all the staff are top class and nothing is too much trouble for them , pool and bar staff excellent and

lo lounge) / bar area due to non residents visiting

loved the pool and the restaurants and gift shop

also pool bar service was fantastic, overall: the only place where i felt like home

were offered early check in without charge

staff were helpful and pleasant, helped us with early check in and late check out at the end

with friendly staff who were happy to store our luggage free of charge as we had arrived super early

permitiram o early check in

the bar was busy, but we got good service and the food was tasty and well made

we had booked 3 rooms for our family of 9, and were early checking in, but were charged only one early check in fee, so we really appreciated that

maybe it's the laundry room or else it contained a running jet engine

also, i liked that they had laundry facilities

big room, great pool area, happy hour in bar and great food, was offered a late checkout without even asking

comfy beds, no weird smells, excellent bar service.

gave us early check in and a free room upgrade for our family of 4 adults

friendly staffs, allow early check in

they were accommodating to our needs for early check in, late check out and parking for an extra day

we went to airport, so i emailed the hotel, and they replied to me in 2 hours, and would do a early check in for us

it’s a really cute, art deco style with big rooms, beds and bathrooms with a nice kitchen

they allowed early check in for a fee of $25

we were asked to pay an early check in fee after we had already checked in

tried charging an early check in when we weren’t early

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

in 7 minutes before 3pm and the child behind the counter said he's going to have to charge me a early check in fee of $25

staff very friendly and helpful let us early check in after long flight location

fantastic breakfast and wonderful staff

breakfast was good enough

nice place very clean very nice manager it’s very comfortable and the breakfast is also

they had a nice little pool

we arrived very early in the morning and the nicest receptionist let us get in the room without extra charge for

asked for an early check in and didn t get it and our room wasn t even ready at the regular check in time

bed comfortable - early check in and late check out - no charge. awesome location.

he gave me an early check in and an upgrade to a room that had great views of the city and the hollywood sign

staff is really nice and helpful, we got a free early check in after landing at 6am and a seamless check out

friendly staff and helped me with early check in.

we arrived before check in and was able to do an early check in

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

oh is has laundry on site

i also was grateful for laundry available on site, and morning tea and coffee

nice location. has laundry machine

early check in available if your room is ready

hotel manager helped with an early check in i'm thankful for

you're getting 1) friendly and helpful staff 2) simple but clean rooms 3) comfortable bed 4) good wifi i don't know what more people could want for a reasonably priced hotel in this

there was a situation for laundry where i was trying to figure out if i had to pay for the laundry or not

close to many attractions. i can do laundry as well and very clean.