asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

i let him know i requested an early check-in

i have never been anywhere that didn’t offer early check in but also that was so

allowed early check in with no fee clean room

the hotel has a complimentary breakfast. the room was very clean. the hotel was clean too.

i enjoyed the free breakfast and the clean room.

we called in advance about an early check in and they were more than happy to make sure our room was cleaned and ready for us

nice rooms, comfortable beds, gym, outside terrace to relax or get a drink, friendly staff, good location for sightseeing beverly

minor - the gym wasn’t the best kitted out but you can definitely manage a workout of some sort

here with my 2 kids (11 &13) and they loved it

we are going to stay here everytime we visit our kids in this area

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

had an early check in, it was great! front desk clerk was amazing very helpful & friendly.

early check in and late check out

i had requested early check in after driving 6 hours to the hotel i still had to wait till 3:00 o'clock to get into

kids at pool were loud and playing music. my room was by pool area.

great waffles on a weekend only bar closes at 9 but good as far as kids are concerned staff are

the parking and early check in was available

the room was clean and ready for early check in. staff was nice at the front desk.

if you are regular family with kids don’t bother to reserve that so you don’t have to happened in the tide elevator with

more than enough room for our four kids and us

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

we landed early in the morning and they had the option of early check in for an additional $50 which was ok

hotel is upgraded and nice, they also accommodated an early check in which was really

it wasn't a cardio only gym like most hotels

enjoyed the gym and the coffee machine in the room

gym

the staff were very accommodating about early check in

so kids couldn't go swimming like they wanted

convenience of the shuttle service to and from the airport, the fantastic hot breakfast, the fantastic staff from the

breakfast was delicious

pool is small. kids not supervised. but overall pool area is set up nice.

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

i requested an early check in and received a response from staff within a reasonable timeframe

how close it was to universal studios and early check in.

spacious parking

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

patty at front desk accommodated us with an early check in

good with kids no microwave in the room very little fridge i don’t like this hotel never booked for

the beds were comfortable and the breakfast was delicious!

same parking lot with shopping and dining options pool lots of seating indoors and outdoors room was clean and spacious great ac comfortable and

we loved the property (especially the outdoor seating areas and pool) and the room was super comfortable

early check in. friendly staff.

only 1 device per guest allowed on wifi.

free parking on site

the free wifi is super fast

clean room and free parking

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

sent me to the other location and when i arrived i had told her hi i called earlier about an early check in she said u didn’t speak to me i’ve been here since 6 must have been the other

rebecca was so kind to give us a early check in due to someone else not showing up

hotel also allow us early check in given we arrived early

rebecca who accepted my request for an early check in

no early check in option

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

friendly staff, clean room, accommodated us nicely with early check in and late check out

that we had to pay for early check in.

great location clean and comfortable paid little extra for early check in well worth it

i loved the shuttle service and friendly staff. thank you for accommodating an early check in

they even accommodated us for early check in, which was wonderful

i was able to have an early check in once i arrived after an exhausting drive

the room was clean and early check in

early check in

i was earlier than expected and was granted a gracious early check in

were originally located next to the gym which was quite noisy and kept us awake at night - however the hotel immediately rectified this

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

the gym and pool were also great

great bar with food and shuttle to universal.

hour flight got us in really early and the staff bent over backwards to get us an early check in

good shuttle

the shuttle to universal studios was a life saver and made our life so much easier with 3 kids

en had an elevated sun deck)

nice update floors in main room, free wifi, close parking, modern tv and ac/heater worked well.

staff being flexible with early check in clean rooms.

i arrived from lax early and they allowed an early check in

facilities in gym and having a laundrette onsite. good breakfast

breakfast was good

friendly staff especially sam, the exceptional manager and merva in the breakfast area

two nights as they told me my reservation was cancelled and made me purchase another night and early check

the pool wasn’t in cool conditions probably was in remodeling condition

the pool was a little on the small side but that was not a deal breaker for my family

the swimming pool

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

made us wait for 2 hours because there's no early check in (understandable), only to let us know our room still wasn't ready and asked us to

early check in was accommodated. the room was nice and cold - air conditioner working well.

they accommodated early check in

good parking, good size w kitchen, good shower lots water, had laundry

i was expecting more from the continental breakfast.

permitiram o early check in

were offered early check in without charge

with friendly staff who were happy to store our luggage free of charge as we had arrived super early

staff were helpful and pleasant, helped us with early check in and late check out at the end

the pool and spa are excellent .. great location you couldn't get it better for the price

we had booked 3 rooms for our family of 9, and were early checking in, but were charged only one early check in fee, so we really appreciated that

we did not get a chance to dip in the hot tub or pool

access to the pool for long hours

that the restaurant and bar wasn’t open back up yet

didn’t advertise the gym was closed no atmosphere in the restaurant

early check in, complementary bfast and snacks, love the popsicle hotline, and they even did all

pool is cute with a nice retro feel

staff the snacks, ice cream machine and soda machine were great the kids had the best time it was such a memorable stay would certainly

room was a bit noisey as were over the kitchen and reception.

our kids absolutely loved it

great location friendly staff. early check in.

helpful that they provided us with both early check in and late check out

everything. location. pool. rooms. the view. bar and restaurant. staff.

would have liked to have had the rooftop bar operating

from the pleasant staff, beautiful views, comfy beds, luxurious bath towels , the rooftop bar with lovely cocktails and the complimentary in

the customer service and they were very flexible with early check in

stunning property with a rooftop restaurant and bar with bird's eye view of la

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

location, stylish rooms and amazing rooftop bar and good value for money

restaurant, spa and room upgrade complimentary

they were accommodating to our needs for early check in, late check out and parking for an extra day

we went to airport, so i emailed the hotel, and they replied to me in 2 hours, and would do a early check in for us

gave us early check in and a free room upgrade for our family of 4 adults

friendly staffs, allow early check in

arrived at 9am after a 14 hour international flight with 3 jet lagged kids, the reception staff were amazing

were great in accommodating an early check in which i really appreciated as i arrived from aus at 6am

we didn't use the mini bar however it was a generous offering and loved that there was a lot of space left in the fridge

the rooms, pool, and staff were all fabulous

the gym was cramped

courtyard with a pool and lots of comfortable places to sit, lie or snuggle, small but useful gym/fitness room, and big, stylish rooms with a living-room (l-shaped couch) corner, roomy

gave us early check in and suggested we still had 20 minutes to catch a light breakfast

reception was able to accommodate us early check in after checking that they were full but was able to see a room opening

our room was not ready for early check in and then it was not ready on time for the normal check in

allowed an early check in to help us out after a long flight

arrival we were offered an early check in and a complimentary breakfast with was a very nice touch

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

they allowed early check in for a fee of $25

we were asked to pay an early check in fee after we had already checked in

in 7 minutes before 3pm and the child behind the counter said he's going to have to charge me a early check in fee of $25

tried charging an early check in when we weren’t early

the room, the early check in

complimentary early check in upon arrival.

loved the pelotons in the gym & literally had the best massage i have ever had in my life

the pool area is lovely and clean and there is someone catering to all your needs with beautiful towels

my son used the gym and said it had good equipment

asked for an early check in and didn t get it and our room wasn t even ready at the regular check in time

staff is really nice and helpful, we got a free early check in after landing at 6am and a seamless check out

we arrived very early in the morning and the nicest receptionist let us get in the room without extra charge for

bed comfortable - early check in and late check out - no charge. awesome location.

he gave me an early check in and an upgrade to a room that had great views of the city and the hollywood sign

staff very friendly and helpful let us early check in after long flight location

fantastic breakfast and wonderful staff

two things - it will be great if the breakfast room to be a bit bigger - i

nice place very clean very nice manager it’s very comfortable and the breakfast is also

continental breakfast was delicious!

we arrived before check in and was able to do an early check in

oh is has laundry on site

nice location. has laundry machine

laundry room

great location, clean rooms, great air con, having laundry facilities was a huge bonus.

we were warmly welcomed by rosie, had early check in and also offered buffet breakfast

staff were very nice and helpful, and we were allowed early check in

we requested an early check in which was doable and we also requested a late checkout - they let us leave at 6:30pm

prior arrangement) which was wonderful

service, allowed early check in, drinks coupons for my boyfriends birthday, awesome staff and

early check in available if your room is ready

hotel manager helped with an early check in i'm thankful for

site laundry was a big plus

there was a situation for laundry where i was trying to figure out if i had to pay for the laundry or not

you're getting 1) friendly and helpful staff 2) simple but clean rooms 3) comfortable bed 4) good wifi i don't know what more people could want for a reasonably priced hotel in this

we arrived earlier than check in time and managed to get our rooms early

after a long flight from australia we received an early check in and choice of suites including an upgrade for free

were school parties there which meant kids running around very loudly in reception

rooftop pool/lounge was amazing

average gym. but still decent