this time we needed an early check in and to my extreme pleasure the front desk representative made it happen and we could

pool could have been a little larger.

here (1st time 5 yrs ago) love the friendliness of everyone, location close to family, the pool , breakfast and warm chocolate chip cookies are wonderful

looked brand new! staff were extremely pleasant, especially breakfast staff!

lots of choices for breakfast and plenty of local places if you are looking for something else

of our needs, specifically when the times of our event changed they immediately worked to get us early check

how hot the pool room was if you weren’t swimming and watching kids swim

the bar area and breakfast was great

staff was great pool and hot tub clean

swimming pool was one of the main reasons we stayed at this hotel

nice people. early check in.

the location is great and being in between balston spa and saratoga springs means lots of restaurant options within 15 minutes

on a main road, but motel was slightly elevated to provide quiet location - close to saratoga spa & park, shopping &

this motel is perfect for the saratoga spa and the gideon

asked for early check in and they were very accommodating

how far of a walk parking lot is to hotel

clean, large room, free parking

had free valet parking because of handicap sticker should offer free valet parking when staying

the property did not have room service, so we were forced to leave the property for dinner

staff was very friendly and helpful i asked in advance for an early check in because we were attending a wedding at another venue nearby and my request was

comfortable, easy parking, about a 10-15 minute walk up broadway to main retail / restaurant area in saratoga

the bar in the hotel lobby. no privacy.

enjoyed our weekend stay was looking forward to the room service and restaurant we will be returning very welcoming and

there was no room service so we

we were given early check in that was very helpful

extra seating area in the suite was great to be able to relax in, front desk staff allowed for early check in, which was great after a long drive

we received an email saying we could have early check in for a fee of $25

the gym was also great as was all of the staff

the open bar from 5pm to 730pm

parking spaces on premises (when available if lot isn’t full), allows pets and accommodated our early check in request

hotel provided an early check in which was perfect. great location!

breakfasts were wonderful! liked the gym and indoor pool

pets allowed, friendly staff, continental breakfast included, parking garage connected, swimming pool and gym

i also think the hotel could have something fun for new year eve such as having bar open to midnight at least

hotel was perfect... friendly staff, rooms & pool area were very clean & comfy beds!

the front desk provided an early check in

the room was spacious, comes with breakfast buffet included, the swimming pool was excellent, and the amenities were great overall

the breakfast omelets were dry.

we need a garbage can with a bag in the kitchenette

rooms clean, bed comfy, breakfast delicious, close to casino.

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

breakfast was great, clean rooms, people were nice at the desk.

clean, comfortable room, easy parking, free breakfast

the whole parking near restaurant was full local people occupied it

nice quiet hotel with wifi, fridge , microwave , outdoor pool, and a warm breakfast.

i needed an early check in for this stay and they were extremely helpful and willing to assist

lack of hot breakfast (understandable due to covid]

breakfast wasnt available like they said

loved the location to the rivers casino, and proctors

mesmerica 360°, duke's restaurant & casino

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with all the trimmings

breakfast was delicious, even though we only attended one breakfast out of our two mornings, we

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

tina’s breakfast was delicious. i felt totally spoiled and really warmly looked after.

i called after i got my car, and the woman at the front desk accommodated an early check in (about an hour early give or take)

early check in and late departure

lots of kids in pool very loud was there to get away and the noise was crazy

gym

i like that i had access to the gym and pool

very nice staff and helped with a early check in. very much appreciated!

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

very nice indoor pool that’s heated and the staff were very professional and helpful

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because the guy made me uncomfortable

i ordered from recovery bar was incorrect

i was also able to do early check in which was great

pool is very small and there is no hot tub.

plenty of safe parking & very good security access to the hotel

room and shuttle to track

also, the wifi was inconsistent and kept dropping me

early check in

the hotel is older, but we found it to be very clean and enjoy the pool and the outdoor area

loud kids running and screaming through the halls

free airport shuttle & free breakfast, location

shuttle service was amazing

staff went out of their way to offer us an early check in when we arrived too early

pool

the front desk staff were fantastic. food at bar downstairs was very good.

parking

parking sort of scarce but there was a garage

requested an early check in and we knew we would be leaving early as well, and the manager worked at meeting our

clean room and pool.

breakfast was ok, but can't complain for complimentary.

the pool was closed.

great breakfast!!!