i needed an early check in for this stay and they were extremely helpful and willing to assist

amazing breakfast buffet included, so many options and a very large dining area

the casino was fun

loved the location to the rivers casino, and proctors

the breakfast was great and the woman who served the breakfast was absolutely delightful.

the front desk provided an early check in

king suite was comfortable and the kitchen was immaculate

large room, very comfortable, high ceiling, excellent breakfast

we liked the self-service laundry in the building

clean facilities very comfortable beds close to rivers casino

i called after i got my car, and the woman at the front desk accommodated an early check in (about an hour early give or take)

early check in and late departure

pleasant staff. reliable shuttle to the airport.

the gym had a little more equipment

i had to skim it for 15 minutes myself before i would let my kids in

of our needs, specifically when the times of our event changed they immediately worked to get us early check

supervision at the pool to many teenages with no real supervision

breakfast was not the best, very few fresh food (no vegetables), lot of unhealthy oily things

pool was cold, so we only used the hot tub.

the manager lanie and the staff were so helpful. clean and comfortable great breakfast thank you

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen and we could

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

free breakfast and 24 hour coffee

have had the breakfast before and it was very good

lots of choices for breakfast and plenty of local places if you are looking for something else

i was also able to do early check in which was great

was great besides the bad connection with the wifi ,no microwave or refrigerator in a basic double room

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the fountain's pond)

the bar prices were excessive

reception area was full of families with lots of kids running a muck

early check in

the pool had too much chlorine, and my kids had a reaction from it.

on-site bar is still closed.

free airport shuttle & free breakfast, location

the gym had a lot of broken equipment

staff went out of their way to offer us an early check in when we arrived too early

i like that parking is free and because i am a marriott rewards member, so was the wi-fi

of smoke in halfway and parking so far from lobby

loved the room service pizza!

parking was an issue

requested an early check in and we knew we would be leaving early as well, and the manager worked at meeting our

didn’t wake up in time for breakfast but i loved the location of the facility it was very easy coming and going very good in

was not aware the pool was closed :(

kids loved the pool!

breakfast was great, with tons of options

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

staff is very helpful. full breakfast, and gym. centrally located.

the restaurant provided delicious dinner and the breakfast is

nice quiet hotel with wifi, fridge , microwave , outdoor pool, and a warm breakfast.

breakfast was very nice

nice people. early check in.

the location is great and being in between balston spa and saratoga springs means lots of restaurant options within 15 minutes

on a main road, but motel was slightly elevated to provide quiet location - close to saratoga spa & park, shopping &

this motel is perfect for the saratoga spa and the gideon

asked for early check in and they were very accommodating

beautiful casino & so easy to get around to everything,!!!!

pool and jacuzzi was great and very clean

excellent rooms lovely pool and gym and the free transport to town was great.

didn t like how limited that parking area for the hotel was and often had to park far away and walk in the snow with my

staff was very friendly and helpful i asked in advance for an early check in because we were attending a wedding at another venue nearby and my request was

parking away from front door or side doors when raining

this was not acceptable because i do use the gym which was not available

there was blood on the pillow. i had to call room service and get new pillow.

bar tender/waiter was very good natured

we started twice that week, this trip we needed an early check in and they were really accommodating

check in excellent, managed an early check in

everything were perfect even the shuttle bus driver

and pool were great, we chose the hotel because of its location to where we were going, easy walk with

experience with room service at 10:40pm