they were able to accommodate us for early check in to give us time to get ready for the anniversary celebration we were attending

beauty of the building exterior and well-tended ornamental plants, the vineyard view from the pool area, the peace and quiet, the spaciousness of our room, the comfortable beds, the friendly

very nice, location is awesome and you cant beat the breakfast ready for you in dining room

the breakfast pastries, fruits, and coffee were the perfect way to begin the day

breakfast was simple but wonderful

early check in.

it was great to have the kids play and run by the lawn without anyone saying anything, while the adults enjoyed some wine

the resort shuttle could not take kids under 12 hence we have been using uber, no big deal but why would you cater for family if we

for example, on my last day there i sat at the bar to order a mimosa and waited around 10-15 minutes, and no one even bother to inform me that the

the bar and restaurant are very good

the staff is excellent, accommodated our early check in request, and always there for questions, even provided us a couple wine glasses for

no room service after 6.30 pm and dont hv much choice for food around the lproperty.

check-in was smooth with on-premise parking and a bell hop to help with luggage

facilities, breakfast, wine tastings, setting of the inner courtyard with fireplace, pool, and jacuzzi - all contributed to a perfect round 10 rating - and let me tell you, i am

lovely staff and good breakfast

hotel staff was amazing, even let us have an early check in.

), comfortable bed, extremely kind and personable staff, and a great breakfast

decent continental breakfast great mexican food in the back of the puerta vallarta grocery store

the breakfast was great and fresh. super close to everything. the staff was very friendly

just wish there were scrambled eggs for breakfast not just boiled and waffle mix like the other cheaper hotels have for breakfast

of early check in

there are several nice eating establishments and bars

spa on patio of artist cottage had no hot water.

great location, helpful staff, loved the spa treatment

over coffee available in the morning to the wine tasting at night to the well cared for and clean pool open 24 hours

luckily our hotel was able to accommodate an early check in since the wedding started at 4:00

place was exceptionally comfortable, everything was close by, the hot tub, the heated pool, even the chest board outdoors

hot pool was perfect but outdoor pools too cold for this time of year and should have been warmer

highest heated pool was labeled at 102 degrees but was in the 90s

very clean and close to bar and all the mineral pools and spa

early check in

pool and bar service were great and the buffet breakfast was excellent

the omelette bar was excellentand overall wonderful time

enjoyed the wonderful breakfast each morning prior to relaxing on the property

kids friendly , very warm welcoming

no offering to hold our bags or possible early check in

the staff was friendly and accommodated our early check in request

the staff was very kind give early check in.

pool was windy even though enclosed on 3 walls so i did not swim

the pool was nice and the staff was very nice and helpful.

she was kind enough to give us an early check in

i don't have room service at all after asking 3 time they did but not in the proper way

the noise from outside is a bit felt. wish they had breakfast.

we didn't have a chance to sit down for a glass of wine, but the wine bar in the lobby seemed like a lovely little spot to relax and had a good wine selection

very good coffee for breakfast

great location! pool open late (10pm). fantastic staff and allowed early check in.

great location. nice, clean room. the room service food was excellent.

breakfast space is far too small for the number of guests, with many people having to wait for a

; free bike rental from the hotel; great last minute deal on bookings; late pool hours; lovely grounds; little free library; plenty of outdoor spots to hang; clean room; nice

would have liked breakfasts included in the rate

were welcomed with an early check in on request

classy touches lovely breakfast, water bottles each day, primo coffee maker, wine tastings

pool and spa are great also don giovanni restaurant at the end of the street is a must!

limited hours room service

a bar on site would be helpful

early check in

convenient location and they facilitated my request for early check in

check in was at 3 but we arrived around 1pm and asked if it was possible for an early check in but they were strict about the 3pm without them asking us for our room information

breakfast

non smoking and serving breakfast for the guests

for early check in and found no one at front desk

comfy bed and nice renovations. they accommodated an early check in

queen beds wifi early check in

great location, clean, quiet, safe, dog friendly, modern decor, nice pool/hot tub area

no free breakfast - most ihg hotels offer a free breakfast.

early check in and good pool.

accommodated us with an early check in, 24 pool access, and when our room key faltered they credited us $50 for the

beautiful property, 24 hour jacuzzi/pool, affordable luxury. allowed early check in

scenery at pool very comfortable couches in the room and thank you for accommodating us with an early check in

you ask for early check in and are willing to pay as the flight was rescheduled

were able to get an early check in, room was very spacious and comfortable, great location, helpful staff, parking was

the pool/spa area was great

coffee bar & wine & beer available to purchase downstairs

pool and sauna are amazing

the hotel also had a very nice pool and hot tub

they accommodated an early check in and the staff was very nice, they even call your room after you have settled in for

i arrived early they accommodated an early check in which was nice

there was not early check in and the room and facility was dated.

omg i had the room with the spa tub...too nice!

clean. happy hour. breakfast. staff very nice

helpful early check in. friendly staff. nice courtyard and surroundings

was no pool like advertised the tv was broken not only once but 3 times no breakfast this is the worst

no breakfast, no pool or spa , very old

wish there was a pool/hot tub.

price of room in what appeared to be an old motor inn from the 50's. no pool.