there was not early check in and the room and facility was dated.

i arrived early they accommodated an early check in which was nice

they accommodated an early check in and the staff was very nice, they even call your room after you have settled in for

the pool and patio exceeded my expectations

very nice property, nice bar and social room. room was clean.

and front desk attendants were kind and helpful with any of my questions and though i needed an early check in, they were pleased to accommodate me

good food , heated, pool, hot tub, and workout room

- pool was refreshing and they have a jacuzzi which my friends and i indulged in - spacious rooms -

loved the excellent design of the hotel and all the amenities, pool, gym, fire pits etc

clean, spacious, quiet, near the casino - had ev charging

will start out by saying i asked for an early check in an hour request was given to us

pool and hot tub is permanently closed

breakfast, “food” not fresh, made us sick all day rickety stairs, broken vending machine pool not as clean or attractive as

room smelled really bad, the outside pool wasn’t super clean and lots of noise from the construction work only a few meters away from

close to restaurants. laundry on site. great breakfast.

early check in

convenient location and they facilitated my request for early check in

check in was at 3 but we arrived around 1pm and asked if it was possible for an early check in but they were strict about the 3pm without them asking us for our room information

extremely friendly staff. breakfast served.

non smoking and serving breakfast for the guests

great location! pool open late (10pm). fantastic staff and allowed early check in.

the food from room service was poor

room service took a very long time

friendly, clean, quiet, good pool and gym, comfortable bed

the reason for the given fee is that it is for wifi and other facilities uses

she was kind enough to give us an early check in

good service, good security, comfortable lobby, really good breakfast and coffee

no room service.

no room service

there is no restaurant, pool, or room service.

early check in. staff were very accommodating, as i had an event to get to.

one thing i love the place so comfortable, we having fun especially the pool and the gym

fitness room

convenient and all the amenities within the room. the complementary breakfast was awesome.

loved my one night here. quiet, comfortable bed, nice breakfast and great staff. thank you

she was very helpful with the early check in which was possible (not guaranteed)

it also says free breakfast no breakfast) just week coffee

pool was not available/working

when i made the booking it stated that breakfast was included, but there is no breakfast

complimentary breakfast as advertised

the staff was friendly and accommodated our early check in request

the staff was very kind give early check in.

no offering to hold our bags or possible early check in

disappointed the pool wasn't opened

hot breakfast was delish! ample selection. clean room. comfy bed.

staff member that checked us in was more than helpful as we needed early check in due to the fact we needed to change clothes for a funeral

upon check in, i requested and was given a late check out of an hour later

there was free laundry services and it was very clean there

for me and my wife we didn’t have a laundry bag or an ironing board in our room, and i noticed some amber-yellow stains on our shower

loved the workout room and having the guest laundry services was a definite plus

the room was nice. the view was also nice. the staff friendly and let me have an early check in.

the pool was available

loud people at the pool

was great that they were able to get us adjoining rooms because we had kids with us

gym facility excellent

checked in early and our room was not ready

master bedroom had separate tv, kitchen functional

though the suite we were in had a kitchen, there is literally nothing in the cabinets and no utensils

the pool area was next to a hill with lounge chairs and umbrellas

the bedrooms were nice but living & kitchenette were lacking

gave us early check in, coffee and croissant were a special treat

beautiful property, 24 hour jacuzzi/pool, affordable luxury. allowed early check in

accommodated us with an early check in, 24 pool access, and when our room key faltered they credited us $50 for the

early check in and good pool.

early check in, so we could go on a tour

you ask for early check in and are willing to pay as the flight was rescheduled

friendly staff, made accommodations for an early check in.

the jets weren't working on the spa on the second day there but the water was still relaxing.

good breakfast, friendly front desk, with laundry on site.

hotel breakfast until 10am was great

checked with front desk they already set me for late check out

were able to get early check in

had an early check in for a wedding, but the room wasn't ready, so they accommodated us by moving us into

in the breakfast room was outstanding

shower headset, late checkout-12ud83dudc4dud83cudffdand able to stay for a 1 nighter and a free breakfast

comfortable spacious rooms and the pool very clean

were able to get an early check in, room was very spacious and comfortable, great location, helpful staff, parking was

the pool was a pleasant surprise

the room (107) was beautiful, spacious, clean and had a cute balcony facing the pool area

room was clean and spacious with a private patio, fireplace and pool access

needs tub and pool were really nice, lots of flowers and plants around, charming, self-serve laundry on sight, 5 minute walk to town square and across from whole foods, this place was amazing

hotel staff was amazing, even let us have an early check in.

good breakfast

loved the breakfast

decent continental breakfast great mexican food in the back of the puerta vallarta grocery store

the complimentary breakfast was great with enough protein options to satisfy us

they were able to accommodate us for early check in to give us time to get ready for the anniversary celebration we were attending

the heated pool was a delight in the afternoon sun

breakfast was delicious with great options

very nice, location is awesome and you cant beat the breakfast ready for you in dining room

beauty of the building exterior and well-tended ornamental plants, the vineyard view from the pool area, the peace and quiet, the spaciousness of our room, the comfortable beds, the friendly

early check in.

drinks at bar were very pricey

the bar and restaurant are very good

pool area was fantastic

it was great to have the kids play and run by the lawn without anyone saying anything, while the adults enjoyed some wine

of early check in

my friend said her spa treatment was wonderful and i really enjoyed the thermal jacuzzi

over coffee available in the morning to the wine tasting at night to the well cared for and clean pool open 24 hours

we didn t use the heated pool, only the mineral water jacuzzi and it was great

the location is great. the rooms are very nice. and the pool and spa are what i come for.

luckily our hotel was able to accommodate an early check in since the wedding started at 4:00

the staff in the bar were friendly and informative

spa treatments for excellent

the bar staff was also super attentive

a bar next to the pool and restaurant that will bring food to you poolside