the staff is excellent, accommodated our early check in request, and always there for questions, even provided us a couple wine glasses for

for our couple getaway- spacious clean rooms, nice attention to detail, beautiful decor, outdoor pool and hot tub, super friendly and helpful staff

there was also no daily room service and we weren t told - we then requested the service and it still wasn t done

parking was easy and ample, and the tacos at the market across the street were tasty

breakfast should have been of higher quality

early check in.

it was great to have the kids play and run by the lawn without anyone saying anything, while the adults enjoyed some wine

drinks at bar were very pricey

were some noisy kids in the adult pool but staff quickly dealt with it

it would be awesome if they offered a kids menu at the restaurant or in room service

they were able to accommodate us for early check in to give us time to get ready for the anniversary celebration we were attending

the staff was prompt in responding to requests, etc and the breakfast was lovely

breakfast could have been betterment

breakfast was delicious with great options

no continental breakfast and no use of the pool during covid

early check in

limited room service options.

wifi in our children s room didn t work for practically the duration of our stay

room service

staff offer golf cart rides to nearby wineries and even pick you up

were welcomed with an early check in on request

breakfast from bouchon was a good variety, fresh and delicious.

a bar on site would be helpful

limited hours room service

pool and spa are great also don giovanni restaurant at the end of the street is a must!

comfy bed and nice renovations. they accommodated an early check in

queen beds wifi early check in

for early check in and found no one at front desk

high pet fee at $75

breakfast isn't free but rooms have a mini fridge and a coffee

hotel staff was amazing, even let us have an early check in.

decent continental breakfast great mexican food in the back of the puerta vallarta grocery store

good breakfast

), comfortable bed, extremely kind and personable staff, and a great breakfast

the complimentary breakfast was great with enough protein options to satisfy us

were able to get an early check in, room was very spacious and comfortable, great location, helpful staff, parking was

they also put us right next to the rest of our family and we had a poolside room which was awesome

loved the pool & hot tub & access to walk everywhere

room was clean and spacious with a private patio, fireplace and pool access

the pool/spa area was great

early check in, so we could go on a tour

scenery at pool very comfortable couches in the room and thank you for accommodating us with an early check in

you ask for early check in and are willing to pay as the flight was rescheduled

beautiful property, 24 hour jacuzzi/pool, affordable luxury. allowed early check in

called in the night before and asked about an early check in

of early check in

serene, nice style, and great spa services

spa was downstairs; excellent massage and

spa on patio of artist cottage had no hot water.

if you wanted it at the pool area, they're happy to deliver to you

luckily our hotel was able to accommodate an early check in since the wedding started at 4:00

a bar next to the pool and restaurant that will bring food to you poolside

like the style liked the restaurant liked the different pool temps liked one night minimum

spa is lovely and staff are attentive

104 temp pool, food and drink on site

helpful early check in. friendly staff. nice courtyard and surroundings

price of room in what appeared to be an old motor inn from the 50's. no pool.

isn’t a resort with a pool and green space and views

no breakfast, no pool or spa , very old

wish there was a pool/hot tub.

right in the river and they allowed us an early check in

free laundry facility is a plus nice little cottage better than hotel

the laundry room would open earlier and close later, but thank you for it being complimentary

the pool was great and a real draw for us to cool off in the heat

loved the location and the amenities. the pool was great! the proximity to town was perfect.

had an early check for 1-2

the room was spacious and i was happy to get an early check in

provided an early check in for us on request and we enjoyed the jacuzzi tub and fireplace

good quick bites breakfast

very spacious room and i loved the spa tub

wonderful experience, helpful with an early check in, beautiful property. will return.

the room was so comfy and quint, the spa tub and fireplace made it hard to leave

the room was cozy with a wonderful spa tub

loved the breakfast, staff were very attentive

spa tub was a good size

hotel was nice and clean but i did have an issue upon arrival as i paid for early check in but the room wasn't even clean or fresh linen or fresh bedding

to charge $50 for early check in when the room was ready and we were less than an hour from the check in time

i requested for early check in and was accommodated

staff were very friendly and gave us early check in which was much appreciated

room was avaiable for early check in

she was kind enough to give us an early check in

the hotel staff were excellent and allowed me a late check out so i could get ready for my flight home without being too rushed

tv in room didnt work

was super kind, bar was a welcome treat, and water filtration machine on a hot day in santa rosa was the best

no room service.