hotel staff was amazing, even let us have an early check in.

decent continental breakfast great mexican food in the back of the puerta vallarta grocery store

loved the breakfast

), comfortable bed, extremely kind and personable staff, and a great breakfast

breakfast was good and your staff was excellent

of early check in

robert s jazz bar is in the hotel and has a great late night speakeasy vibe

the location is great. the rooms are very nice. and the pool and spa are what i come for.

great location, helpful staff, loved the spa treatment

love the massage spa area too

luckily our hotel was able to accommodate an early check in since the wedding started at 4:00

in the bigger pool the steps are not easy to manage if handicapped like my wife

if the jets in the pool could be a bit stronger, would be a bonus!

104 temp pool, food and drink on site

the swimming pool

they were able to accommodate us for early check in to give us time to get ready for the anniversary celebration we were attending

the staff was prompt in responding to requests, etc and the breakfast was lovely

breakfast could have been betterment

breakfast was delicious with great options

no continental breakfast and no use of the pool during covid

early check in.

though it was the end of the

great pool to hang out in with friends

were some noisy kids in the adult pool but staff quickly dealt with it

were some noisy kids in the adult pool but staff quickly dealt with it

the staff is excellent, accommodated our early check in request, and always there for questions, even provided us a couple wine glasses for

the rooms are comfortable with lovely beds and i loved the pool and jacuzzi for relaxing in the evening

the pool facility was very clean and cozy and so was the fireplace patio

place, lovely pool and tub, great location for st helena, awesome taqueria just across the road

they always play great soft music by the pool and fireplaces

the staff was friendly and accommodated our early check in request

no offering to hold our bags or possible early check in

the staff was very kind give early check in.

pool looked nice but no time to try it out

manager and staff outstanding. breakfast ok. bed very comfortable.

early check in

gym was terrible - needs a huge upgrade

the breakfast was amazing and free parking and the walking distance to the french laundry was why we chose

kleenex, no spares, noisy heater, bathroom rugs dangerous, no laundry bag, fire doesn t work well, tv netflix too difficult, plantation shutter to left of

is not a gym/fitness facility

she was kind enough to give us an early check in

i don't have room service at all after asking 3 time they did but not in the proper way

the noise from outside is a bit felt. wish they had breakfast.

we didn't have a chance to sit down for a glass of wine, but the wine bar in the lobby seemed like a lovely little spot to relax and had a good wine selection

very good coffee for breakfast

great location! pool open late (10pm). fantastic staff and allowed early check in.

great location. nice, clean room. the room service food was excellent.

breakfast space is far too small for the number of guests, with many people having to wait for a

; free bike rental from the hotel; great last minute deal on bookings; late pool hours; lovely grounds; little free library; plenty of outdoor spots to hang; clean room; nice

would have liked breakfasts included in the rate

early check in

convenient location and they facilitated my request for early check in

check in was at 3 but we arrived around 1pm and asked if it was possible for an early check in but they were strict about the 3pm without them asking us for our room information

beds were nice, parking wasn't ideal due to being taken up by large commercial trucks

great staff and the breakfast was great. nice big rooms.

they accommodated an early check in and the staff was very nice, they even call your room after you have settled in for

i arrived early they accommodated an early check in which was nice

there was not early check in and the room and facility was dated.

the pool and patio exceeded my expectations

we suggested perhaps there were towels to be found in the pool or gym, but they said they didn’t know

were welcomed with an early check in on request

spacious, well appointed rooms

no restaurant or bar on property, but a 5 minute walk down the road there s a great italian restaurant

very nice bar area, lovely location

the pool and spa was heated even in the middle of winter which was a very welcome change having just

and front desk attendants were kind and helpful with any of my questions and though i needed an early check in, they were pleased to accommodate me

bar was disappointing

clean, new hotel. gym is fantastic. great hotel for a short stop.

clean, spacious, quiet, near the casino - had ev charging

perfect location, clean and new and the ev charging stations are a real bonus.

queen beds wifi early check in

comfy bed and nice renovations. they accommodated an early check in

for early check in and found no one at front desk

customer service, fitness room closed

excellent service with breakfast included.

early check in, so we could go on a tour

scenery at pool very comfortable couches in the room and thank you for accommodating us with an early check in

you ask for early check in and are willing to pay as the flight was rescheduled

called in the night before and asked about an early check in

early check in and good pool.

will start out by saying i asked for an early check in an hour request was given to us

and had a little dog area with poop bags available very nice clean parking lot i wish i did the pool but i went to the gym instead but we will definitely be back 5 stars or 10 on a scale of

room smelled really bad, the outside pool wasn’t super clean and lots of noise from the construction work only a few meters away from

breakfast, “food” not fresh, made us sick all day rickety stairs, broken vending machine pool not as clean or attractive as

close to restaurants. laundry on site. great breakfast.

were able to get an early check in, room was very spacious and comfortable, great location, helpful staff, parking was

loved the pool & hot tub & access to walk everywhere

courtyard with pool, hot tub and amenities much appreciated

the pool/spa area was great

the hotel also had a very nice pool and hot tub