i let him know i requested an early check-in

i have never been anywhere that didn’t offer early check in but also that was so

allowed early check in with no fee clean room

the hotel has a complimentary breakfast. the room was very clean. the hotel was clean too.

i enjoyed the free breakfast and the clean room.

staff being flexible with early check in clean rooms.

i arrived from lax early and they allowed an early check in

friendly staff especially sam, the exceptional manager and merva in the breakfast area

exceptional breakfast

breakfast until 10a, across the street from a target/cvs, near freeway entrance/exit, lobby doors

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

asked for early check in and late check out and was accommodated accordingly

asked for early check in and late check out and was accommodated accordingly

friendly staff who accommodated us with an early check in.

breakfast and happy hour were the best i've had, and they were free

ol & hottub, parking, breakfast, wifi, fitness, business center),

breakfast was really nice, always a treat when it's included

wifi wasn t to good but other than that we loved it

great location, friendly staff, plant of parking space, early check in, and etc

wifi didn't work, tv would freeze

pool and spa were well maintained and pretty landscaping

friendly staff, great bar and nice room.

clean, easy parking, location

the staff were very accommodating about early check in

pool

pool and gym.

prompt shuttle service

pool was in poor condition on the afternoon of our arrival, but the staff quickly cleaned the pool

i was able to get early check in and late check out

the gentleman on the phone when i called to ask about early check in was very rude but the lady at the front desk was extremely

the pool could have been heated.

the courtyard pool area was very cute and definitely made me want to just hang out and relax

i didn't swim but spent part of one afternoon by the pool under an umbrella which was very relaxing

hotel is upgraded and nice, they also accommodated an early check in which was really

we landed early in the morning and they had the option of early check in for an additional $50 which was ok

there is a decent gym and great outdoor relaxing area

the gym is small but open 24 hrs and was fine for a couple of nights

clean and nice gym

i had requested early check in after driving 6 hours to the hotel i still had to wait till 3:00 o'clock to get into

had an early check in, it was great! front desk clerk was amazing very helpful & friendly.

early check in and late check out

the pool and spa are nice and clean

the hotel offered a great pool, our room was close so it made it easier with the kids.

we called in advance about an early check in and they were more than happy to make sure our room was cleaned and ready for us

everyone was so friendly and the indoor gym was really nice as well

minor - the gym wasn’t the best kitted out but you can definitely manage a workout of some sort

outside that, despite having the bar closed, we were able to utilize to have a meal with the kids as well as sit, enjoy a few drinks and relax

pretty good but there’s no breakfast and the gym is sorta small and in the morning sounds of planes landing leak

the room was clean and ready for early check in. staff was nice at the front desk.

the parking and early check in was available

more than enough room for our four kids and us

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

the hotel was a bit noisy with kids running up and down the outer walkway

patty at front desk accommodated us with an early check in

quiet and family friendly even tho we have no kids.

it provided me with a last minute reservation and i wouldve loved quick, complimentary breakfast but i knew coming in, that this was not an option at this facility

very disappointed the pool was not available for our vacation

continental breakfast available and no room service is available

i needed a location outside of downtown la . staff was accommodating for early check in.

staff seen i had 2 kids and a baby and without asking conveniently put me on the first floor since we were checking in

pool was beautiful and my kids loved the cabana couches

pool and outdoor of the property is beautiful

do to covid 19 no gym

everything was perfect, expe ialky the early check in

was convenient having a kitchen after basically refrigerator

more gym equip

the gym was clean the pool was clean and kept warm

beds a bit uncomfortable and bathtubs would hv been nice for the kids to bath in

early check in

the early check in accommodations

asked for an early check in so we could dress for a funeral and the staff was very accommodating and helped us

also laundry machines are very helpful as well

love the sheets pillows the gym and the clean bleach smell of the room the bed were the most comfortable and i slept great the

i requested an early check in and received a response from staff within a reasonable timeframe

how close it was to universal studios and early check in.

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

wifi is horrible, very slow

didn t have wifi & was small.

a early check in

kitchen inside room, availability of items to make your experience even better, location, fresh

it has a kitchen

the kitchen amenities are handy

laundry worked

we called and asked for an accessible room and they were able to set that up for us along with an early check in

priced i went to the bar and i ended up with a 234 dollar bill for 3 margaritas and six shots and a stake dinner way way

coffee maker and wifi always works

and outdoor pool

pool and hot tub for kids

early check in. friendly staff.

i don't think there was wifi and sometimes the tv wouldn't work

the complex is u shaped with parking inside the u, not on the street

also the parking was great and available

the wifi is available, but not particularly strong, so we were unable to engage

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

early check in i flew in 7ish and i know check in is 3pm they allowed me crash a little bit

with a pool and hot tub

i like pool area,nic and cozy

didn’t stay long enough to take advantage of pool and hot tub, but hopefully, next time

comfortable and open air, which was nice because it felt breezy. enjoyed the swimming pool area.

needed an early check in and late check out and contacted the property

good location, gave us an early check in. nice facilities and personnel and it was very clean.

only solid reason why we would stay here again (and we are) is because of the food, breakfast and pool

there is a laundry room with coined washing machine and dryer which is really nice

had a pool and gym, but we did not visit there

sent me to the other location and when i arrived i had told her hi i called earlier about an early check in she said u didn’t speak to me i’ve been here since 6 must have been the other

no early check in option

rebecca was so kind to give us a early check in due to someone else not showing up

rebecca who accepted my request for an early check in

hotel also allow us early check in given we arrived early

hour flight got us in really early and the staff bent over backwards to get us an early check in

the shuttle to universal studios was a life saver and made our life so much easier with 3 kids

the staff were very friendly and helpful. the shuttle drivers were great!

everything was good. we had room service from the restaurant .

the shuttle driver was always waiting for us and on time and very friendly

loved how the staff let me park my car in the parking lot, for my early check in, we went to universal studios, so instead of paying 50 for parking we parked at the

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

friendly staff, clean room, accommodated us nicely with early check in and late check out

that we had to pay for early check in.

great location clean and comfortable paid little extra for early check in well worth it

they even accommodated us for early check in, which was wonderful

i loved the shuttle service and friendly staff. thank you for accommodating an early check in

early check in

the room was clean and early check in

i was able to have an early check in once i arrived after an exhausting drive

us for friday and saturday, he removed friday night booking completely and only charged us an early check in fee for saturday

that breakfast ends at 9am.

the pool was clean and cool, spa was clean and hot

there accommodated us with the breakfast

didn't eat breakfast at facility

i was earlier than expected and was granted a gracious early check in

service (room service or pool-side service) may be slower since they may not have the staffing needed

the pool/hot tub is great

laundry not signposted and only one working washing machine

the buffet brekky was delicious, and we also ate dinner one night at the lobby bar and that was great too - in my daughter’s words, best chips ever

months earlier i asked for an early check in for them after a

surprised my kids

heating system in the pool was broken, hence my 3 kids could not go in the pool

it s our only place to get away from the kids

excellent rooms nice facility good gym small pool

two nights as they told me my reservation was cancelled and made me purchase another night and early check

the pool could use a little cleaning, other than that no complaints!

the pool wasn’t in cool conditions probably was in remodeling condition

the pool is not heated, only has snacks for purchase and no laundry facilities

the swimming pool