after a long drive, i thought i had booked an early check in

got there early, thought i had an early check in, but didn't

called about an early check in and were told they can't verify that unless i'm already there

get and early check in over priced room a lot of people hanging around outside no amenities put out by the

pool was 8-foot deep and very clean

nice staff, very accommodating with early check in!

they have comfy rooms and serve breakfast

the pillows were horrible. they allowed kids to just wander the hallways all night.

no breakfast - yet advertised there was a breakfast.

breakfast was very satisfying and plentiful

accommodated our need for early check in

very clean and great, welcoming staff. also, having 24 hour shuttle was the best.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

love the fact the shuttle bus came to the airport to pick me up

breakfast ends early lol not much to complain about definitely my new go to place :)

bed and nice hot shower in a good location and appreciated early check in

comfort of bed, the breakfast

i wish the shuttle went to the schottenstein center.

the shuttle drivers

still had trash and dirty laundry

arrived, the system was down, but to prevent a delay in my check-in they accommodated me with an early check in and upgraded me to a king room, and to my knowledge because i haven’t checked yet

stuff was great very friendly, they allowed me early check in and late check out doe to my flight hours, the bad is super comfortable, and the

we stayed a night and spent our day at the pool

pool is indoors and they had a heater going that made the area warm

could have been more towels at the pool

we had requested early check in but they said they couldn t so by the time we checked in after concert we

my kids had a great time in their pool, our holiday was great

loved the pool area that s what my kids wanted at a hotel and it was inside which we loved

90% of the hotel - we celebrated my sons birthday and had 4 kids in attendance, used the pool, had pizza and cake as presents were opened, had a very nice time

loved the pool area that’s what my kids wanted at a hotel and it was inside which we loved

friendly staff; early check in as we had requested; dog friendly; beautiful lobby/common areas; great location;

traveled with two kids)

get that bar back up and running plz

color scheme room service was tasty and fast

room

room is really clean, early check in was extremely nice of them

the pool too small

free breakfast, price for pop or snacks is way too expensive since they removed machines due to covid

they didn’t serve breakfast

clean great restaurant an bar pool was ok but close to all the shopping

early check in

neighborhood, scared to have kids there, dirty hotel, toilet didn't flush right, afraid to walk bare foot, faucet barely

i didn't have breakfast

have had a more variety of things for the kids to eat

breakfast....need a lot more options

staff were very accommodating with early check in after a long flight

super clean and early check in

the rooftop bar has the best view of the city and is beautiful

gym not available.

were very noisy rowdy kids in the next room-kept us up late and woke us up very early in the morning

staff was extremely helpful and kind with assisting in early check in and late checkout

everything. the smell of breakfast ud83dude0b was my alarm, it was great ud83cudf8a

in the hallway in the middle of the night making loud noises on the floor above us there were kids constantly running at all hours

i wish the gym offered a bit more.

spaciousgym. pool. friendly staff

very appreciative for the early check in from many hours on the road

had a early check in option that i believe would make things a lot easier for people who travel at random

staffing was nice the stay was great the pool was fun ud83dudc4c the room was great

the breakfast was good with several choices that were kid-friendly

it would be nice to have a kitchen for breakfast

been a little cheaper with the little breakfast but great place and they could have waved the early check

shuttle was extremely helpful to travel to and from convention center

place, pool was smallish but the kids loved it

i felt like me and my kids were more than welcome

pool area and terrace were nice

clean room early check in friendly staff

breakfast was wonderful

pool was closed and too many kids in the gym area just playing on the equipment

the gym is a bit small and the parking a bit tight

shuttle

early check in was a breeze

the pool was nice and the complimentary breakfast was delicious

the hotel offered a great breakfast

beautiful room, great continental breakfast and friendly staff!!

too many options on breakfast, ending time should be extended a little, felt rushed only to find minimal options but