friendly staff; early check in as we had requested; dog friendly; beautiful lobby/common areas; great location;

the free perks! was given two $12 passes to the hotel bar with my room key!

customer service excellent in all ares, check in, room service and valet

too many xtra charges for room service.

the hotel took responsibility for our late room service delivery

staff were very accommodating with early check in after a long flight

super clean and early check in

the rooftop bar has the best view of the city and is beautiful

gym is tiny and the hotel was simply understaffed that weekend

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance to the north marketplace so the could get boba tea

been a little cheaper with the little breakfast but great place and they could have waved the early check

location, free parking, free shuttle within 3 miles, breakfast was great, and so clean

restaurant/bar next door (horrendous service and food)

maybe the breakfast could be more varied

location was excellent and the shuttle to the convention center was a plus.

clean room early check in friendly staff

beautiful hotel with friend staff, breakfast and a bar

cold pool

my guess was the parents went out and left these kids on their own

shuttle

early check in

breakfast....need a lot more options

the pool was full of people drinking alcohol so it wasn’t safe for my kids the staff didn’t speak english the wifi didn’t work the people in other rooms banging

didn't know if they offered breakfast

i didn't have breakfast

bed and nice hot shower in a good location and appreciated early check in

breakfast was great and complimentary

the breakfast here is better than your usual hotel free breakfast and an employee made our stay a

still had trash and dirty laundry

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

got to the hotel real early around 7am and we were not expecting early check in but we mentioned if there is possibility

breakfast was 4 hours and started early enough i could go

no wifi it was

the breakfast that was available was very good as well

was friendly, clean room, good location and breakfast was helpful as we were on the go

stuff was great very friendly, they allowed me early check in and late check out doe to my flight hours, the bad is super comfortable, and the

arrived, the system was down, but to prevent a delay in my check-in they accommodated me with an early check in and upgraded me to a king room, and to my knowledge because i haven’t checked yet

i needed ride from shuttle but only for airport

friendly staff and good breakfast

that the pool was closed on fridays and saturdays

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

full kitchen

breakfast waffles not so good

room was very nice and loved that it had a kitchen.

hot breakfast due to covid but they provided a bagged option with muffin and juice

accommodated our need for early check in

very clean and great, welcoming staff. also, having 24 hour shuttle was the best.

the pool was lack luster, hot tub broken, and the kids birthday parties were very overwhelming

chlorine in the pool area was horrible my kids couldnt breath or see after swimming no ventilation for the fumes

the shuttle to the airport was convenient and the front desk girl working the night we checked in was

called about an early check in and were told they can't verify that unless i'm already there

got there early, thought i had an early check in, but didn't

after a long drive, i thought i had booked an early check in

get and early check in over priced room a lot of people hanging around outside no amenities put out by the

easy to book great staff always clean rooms love the pool