the staff allowed me an early check in as requested

our international flight arrived early in the morning, and they accommodated our request for an early check in

couldn’t accommodate our early check in so we had to change in the toilets

oh, one very odd thing - no butter at breakfast

the staff are wonderful to our kids and the rooms are very accommodating for our family

i needed a early check in and front desk assisted with my request right

clean; very accommodating for an early check in request; friendly smiling staff; clean; free

had a great pool and hot tub we used on the morning of our departure before the most amazing continental

breakfast was fantastic

the breakfast the people the staff played basketball was relaxn kids loive the pool ill be back

early check in was appreciated. room was large and clean. location next to the water was nice.

parking, no breakfast, no pool, odd configuration

the kitchen in our room was well stocked, and all appliances worked seamlessly

no breakfast included, and no pool, but excellent location

spa suite is amazing. view is 10/10

early check in; newly renovated, good breakfast

staff was great, the 24 shuttle was very important to have & muchly appreciated!

good breakfast selection and proper plates, mugs, cups but like other places plastic cutlery

wish there was laundry available on site - but not a necessity.

breakfast was available with ceramic mugs and plates, with metal cutlery, so we did not have to use

appreciated them accommodating early check in too as we arrived around 11am

appreciated the way the staff accommodated our early check in request

shuttle driver wouldn’t go all the way to the hotel, he said it was too dangerous without the

we needed to check out early and the staff even packed the breakfast for us

so easy for airport with complementary shuttle service

free shuttle bus from and to yvr airport. early check in plenty of restaurants nearby

friendly staff, early check in, bed very comfortable.

was able to have early check in

we were offered early check in and also complimentary breakfast everyday we were there

early check in

early check in

staff were very friendly and accommodating, with early check in and late check out

fitness room, free airport shuttle, early check in, white noise machine

polite and kind staff, great breakfast, and nice location to airport.

family with kids, they charge kid breakfast

early check in no problem ud83dude0a

was able to get a 3 hour early check in at

allowed early check in and paid cab fare to the airport for an early flight.

and kids wearing light clothing

pleasant fitness center and hot tub

i requested an early check in and the staff were able to arrange for me to get in 3 hrs before 4 p

friendly staff - they were able to accommodate an early check in.

i called ahead to make sure the airport shuttle could get us to our early flight

great pool that my kids really like it

the room was clean, and the parking lot was spacious

arrived after a 15hour flt from aust and gave us a 8am early check in

the lady at the reception was so nice and allowed an early check in

we appreciated the early check in when rooms are available

staff were excellent and gave us an early check in

text, free bottled water, free hotel shuttle, near canada line and great restaurants at richmond early check in and late check out are both

allowed extremely early check in and all rooms were ready to go! made my day!!

staff were very friendly & accommodating allowing an early check in

quick early check in very friendly

kids love the pool, i always hit the fitness roll for a quick workout- it s small but has treadmills ,free

i used the shuttle to the airport; it was super handy

allowed early check in and kept us advised about traffic issues for airport shuttle

missed my breakfast as i had an early check in

we liked that they were able to accommodate our early check in for a fee

very friendly and were able to make accommodations for early check in

we were able to get a room for an early check in for an extra fee. it was well worth it!

staff was nice and tried to accommodate for early check in

location , front desk staff. able yo early check in if room available. breakfast included

as a member we were lucky to have early check in as our flight from hawaii arrived at 730am

cleanliness, accommodation, and excellent breakfast for the star rating

quiet, good temperature control in the room, on-time courtesy bus to the airport, friendly staff, gymnasium on site

early check in is available on a 1st come 1st served basis at no extra charge

staff was extremely helpful and went out their way to provide early check in for me

arrived at the hotel about 6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we

i love the gym over looked the boat harbour all the facilities were amazing.

pet friendly and no pet fee

comfortable mid range hotel. early check in was appreciated. close to restaurants.

the breakfast and the shuttle

shuttle was excellent

i like the shuttle from airport to the hotel and all the staff are nice to the client!

to airport and picked up on shuttle which was great

the staff were super helpful with early check in and luggage storage

staffs were very nice and got the room ready by early check in time

i like the pool and the tv and the bed

comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top pool beside gym

loved the 24 hour gym and beautiful heated

flexible with early check in and late check out

like have chai (indian-style tea, not tea bags) at breakfast

great bed, everything worked well, nice pool, appreciated microwave and fridge

beds where comfy loved the pool!

the pool and hot tub were very nice

y) and provided a super comfy extra cot for my child

they allowed early check in

early check in option was really great as i also had an early flight the next morning

bar with great music

loved staying right in the airport as it made it easy for our early flight with the kids

my baby and i were picked up from the airport and was able to do an early check in

the accommodated our early check in request no problem

they allowed us an early check in and the airport shuttle was excellent

early check in was granted with no problems

warm water, clean rooms and early check in was all perfect after a long haul flight

offered early check

they were also able to accommodate an early check in which was very helpful since restaurants and libraries were closed

little noisy at night with the bar close by, but other than that i have no complaints

didn't use the wifi or have coffee

room service was very off schedule

the owner is really nice and accommodating they agree for a late checkout and early check in

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

kids enjoyed the pool. it was close to metrotown. it had a microwave and fridge.

sad the pool was still closed

i felt so bad for my kids

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

clean. comfortable. quiet. very helpful staff. got an early check in.

was charged a $30 early check in fee even though a room was ready

the pool, hot tub, and gym were rather disappointing

no time to use the pool etc as only there for 2 overnights

was able to get an early check in which really helped out as i needed a place to work from for the day

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

it has a kitchenette which is nice to have if you have small kids.

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

i was so happy our suite had laundry- very helpful with a 5 month old

early check in

ey hid it well) and the pool was

the door hangers for room service i didn't find to be user friendly at all

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy the pool longer

the building was under reno s but it wasn t noisey or dirty

couldn't do early check in at all

was nice to have a little bit of an early check in, front desk agents were wonderful during check in and check out and we really liked

very nice and front desk staff gave me early check in and late check out.

you ever cant find the air con controls its hidden you have to flip up a latch on the vent lol nearly died of heat until we called in the middle of the night and found it, which is great that

the floor is could when i have to drive a truck and trailer to go get my breakfast

they allowed for early check in for us which we appreciated so very much

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

beds are amazing, kids under 12 eat free.that was a major help in the mornings

the hotel was super clean, even in the pool and fitness area

we would have liked at least one kids channel (disney/nickelodeon/cartoon network)

pool, access to skytrain, room size, early check in

met our needs perfectly. separate bedroom, large bathroom and convenient kitchen supplies.

the kitchen smelled like curry and the microwave was greasy

restaurant and gym was closed.

weather, location, pool and hot tub.

loved the location, convenience, and accommodating staff

rly check in made possible

staff were very helpful and allowed us an early check in

early check in & 12:00 checkout

allowed early check in

not available for check in till housekeeping manager updated the vr list at 2pm even though an early check in request was sent early in the morning

early check in friendly helpful staff

the view and early check in

hotel couldn't accommodate my request for early check in at 1 pm

location, non smoking, early check in

we were able to do early check in because there was already a room available

breakfast is ok, my kids love the mango smoothie and the waffle as they can make it themselves every morning

liked the size and space of king suite as had a large bedroom and a separate kitchen diner with pull out full double bed - perfect for 3 adults and no overcrowding

kitchen set up was limited which meant more eating out than anticipated

very friendly staff, laundry available clean. close to everything

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

very clean property, allowed us early check in which was very helpful for our stay.

friendly staff. they allowed us a very early check in.

they offered us early check in when we arrived, which was awesome

also early check in was a nice surprise

early check in for an extra fee is awesome! beds are super comfy

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

requested early check in but wasn’t able to check in until after normal check in time

free wifi, was quiet, cheap drinks at the bar next door.

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming

good cost performance. location, okay. early check in after a long flight was super.

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

wasn't able to get an early check in to take a call so had to make it from my car.

staff , especially rachel so helpful location room size bed pool and jacuzzi early check in

we hugely appreciated the staff offering us both an early check in and a late check out

easy and early check in. location. cleanliness and friendly staff

they were also able to accommodate our very early check in

gym and kitchen facilities are great

great roof top space and kitchen facilities

no gym and swimming pool

the staff is always accommodating and if a room is available allow for early check in

location great. provided early check in. put our team on same floor.

needed early check in

gave us an upgrade, early check in and late checkout

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

early check in option not available.

they allowed an early check in and even provided us an upgrade considering the size of the group

staff were very accommodating. we were able to have an early check in.

early check in, but busy easy and had many rooms to change over. not a big deal

was wonderfully accommodating for an early check in