early check in; newly renovated, good breakfast

good breakfast selection and proper plates, mugs, cups but like other places plastic cutlery

no slippers provided in the room no laundry

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

the location to the airport shuttle service to the airport clean room and pleasant staff

appreciated them accommodating early check in too as we arrived around 11am

appreciated the way the staff accommodated our early check in request

due to covid there was no continental breakfast but they packed a great little to go bag filled with all kinds of goodies which was

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

left before breakfast time, but was offered to have a snack prepared

early check in

was able to have early check in

helpful staff and early check in facilitated which was excellent.

we were offered early check in and also complimentary breakfast everyday we were there

free shuttle bus from and to yvr airport. early check in plenty of restaurants nearby

of eating places around next to sky train station early check in made available for me, i understood this depends on room demands as

we appreciated the early check in when rooms are available

staff were excellent and gave us an early check in

text, free bottled water, free hotel shuttle, near canada line and great restaurants at richmond early check in and late check out are both

arrived after a 15hour flt from aust and gave us a 8am early check in

arrived at the hotel about 6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we

staff was extremely helpful and went out their way to provide early check in for me

early check in is available on a 1st come 1st served basis at no extra charge

didn't have breakfast

too bad covid restrictions continue to make the room service have disposable cutlery and plates

staffs were very nice and got the room ready by early check in time

the staff were super helpful with early check in and luggage storage

great hotel. nice pool and spa. nice staff. super comfy beds!

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while when the shuttle u-turned to pick up more people when we were already halfway

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very cool afternoon

comfortable mid range hotel. early check in was appreciated. close to restaurants.

clean and excellent breakfast

bagged breakfast was delicious(other places felt like a child's snack bag for school)

shuttle was excellent

the breakfast and the shuttle

missed my breakfast as i had an early check in

allowed early check in and kept us advised about traffic issues for airport shuttle

very friendly and were able to make accommodations for early check in

we were able to get a room for an early check in for an extra fee. it was well worth it!

early check in and late check out

was able to get a 3 hour early check in at

early check in no problem ud83dude0a

allowed early check in and paid cab fare to the airport for an early flight.

the laundry needs attention.

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

location , front desk staff. able yo early check in if room available. breakfast included

staff was nice and tried to accommodate for early check in

as a member we were lucky to have early check in as our flight from hawaii arrived at 730am

we also used the gym, a nice mix of equipment

not too many restaurants close by. we did walk to the casino took about ten minutes.

i called ahead to make sure the airport shuttle could get us to our early flight

friendly staff - they were able to accommodate an early check in.

i requested an early check in and the staff were able to arrange for me to get in 3 hrs before 4 p

room service practice

shuttle bus driver was not very friendly

early check in

fitness room, free airport shuttle, early check in, white noise machine

staff were very friendly and accommodating, with early check in and late check out

laundry breakfast staff shuttle

cleanliness, convenient location, late check out time.

staff were very friendly & accommodating allowing an early check in

quick early check in very friendly

allowed extremely early check in and all rooms were ready to go! made my day!!

didn't tell us where the pool was, how to get to our room, business center or what the wifi password was, told us parking for a week was 5 dollars when it was 5 dollars a day

wifi was in then out all night , but that was the only issue

to airport, appreciated early check in after long flight

early check in

warm water, clean rooms and early check in was all perfect after a long haul flight

early check in was granted with no problems

they can not arrange early check in for you. even just 10mins. it is not available here.

early check in option was really great as i also had an early flight the next morning

they allowed early check in

y) and provided a super comfy extra cot for my child

a shuttle but checkin was super quick, they gave us a free crib seeing how tired we were, and breakfast and pool were just what we needed

in at 11pm and room service was still available and reasonably priced for my hungry kids

the owner is really nice and accommodating they agree for a late checkout and early check in

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

i needed a early check in and front desk assisted with my request right

clean; very accommodating for an early check in request; friendly smiling staff; clean; free

the pool was fun and clean and the breakfast was good

breakfast was fantastic

the king bed was very comfortable and the spa bath very relaxing

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

they allowed for early check in for us which we appreciated so very much

i was able to do laundry

cleanliness excellent beds great pool buffet breakfast excellent

can't use pool or gym

clean. comfortable. quiet. very helpful staff. got an early check in.

was charged a $30 early check in fee even though a room was ready

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

not fun when you have kids

i recommend this hotel for families traveling with kids

allowed early check in

loved the location, convenience, and accommodating staff

early check in & 12:00 checkout

a very long drive staff was very accommodating with allowing early check in

staff were very helpful and allowed us an early check in

early check in friendly helpful staff

hotel staff they help early check in i had 15 hours flight thx tot them

location, non smoking, early check in

hotel couldn't accommodate my request for early check in at 1 pm

not available for check in till housekeeping manager updated the vr list at 2pm even though an early check in request was sent early in the morning

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

early check in for an extra fee is awesome! beds are super comfy

requested early check in but wasn’t able to check in until after normal check in time

got in very late from a flight, about 3 am

could hear the music from the bar next door

liked the staff s friendliness and how when we arrived early and asked to store our luggage till check in they were able to give us an early check in

i have also stayed at a nearby hotel and never had a problem receiving early check in when i have requested it at the time of

arrived early and they accommodated early check in without hesitation, the suite size was perfect for 5

we stayed here after our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

the kids did not feel safe going out in the evening

station, pretty close to robson square, reception guys were so nice and welcoming, gave me free early check in, breakfast was great, memorable stay, strongly

early check in and fast response from staff. breakfast was excellent.

friendly staff, early check in was awesome.

gym was really nice, again limited users at one time

had an excellent breakfast, kitchenette in the room, and a great pool and hot tub

central location helpful staff- allowed early check in.

customer service was very good, the staff was understanding and gave us an early check in and late checkout which was very helpful since we came very early from via rail and

laundry in the basement was cold down there

of not having a buffet and giving a choice of one proper breakfast meal per person and up to 4 kids under 12 free with a single paying adult)

yrs) and asked for breakfast including, they have offered kids stay free but not including breakfast for kid

we were able to do early check in because there was already a room available

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

as a family of 4 we loved that the laundry was free to use as often as we needed to as this took a lot of stress out of having to have

late check out possibility was a plus

expensive limited parking, no pool, and their jacuzzi was under maintenance.

i called the night before and a lovely gentleman said i could do an early check in so i went to the hotel first before meeting my friends the girl was rude and said

staff , especially rachel so helpful location room size bed pool and jacuzzi early check in

we hugely appreciated the staff offering us both an early check in and a late check out

wasn't able to get an early check in to take a call so had to make it from my car.

good cost performance. location, okay. early check in after a long flight was super.

very clean property, allowed us early check in which was very helpful for our stay.

they offered us early check in when we arrived, which was awesome

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

also early check in was a nice surprise

early check in was fantastic, great front desk staff

arrived early and were offered early check in and they also upgrade our room for free

the staff was very accommodating when i asked for an early check in

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

small boutique style with great decor, personalised staff. bar attached friendly staff .

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

allowed early check in which was very helpful

early check in option not available.

was wonderfully accommodating for an early check in

hours early

they allowed an early check in and even provided us an upgrade considering the size of the group

they were also able to accommodate our very early check in

easy and early check in. location. cleanliness and friendly staff

we were allowed in earlier and also had a late check out, which was very nice and helpful

i had a late check out, but i had to leave early because of the noise and sheer creepiness

plus a late check out as we were so tired when we arrived

early check in and helpful front desk.

location great. provided early check in. put our team on same floor.

gave us an upgrade, early check in and late checkout

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

the staff is always accommodating and if a room is available allow for early check in

were going to the early 1pm canucks game and had requested early check in if possible

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

we also had drinks in the on site sports bar which was

best location in vancouver. a fantastic restaurant and cocktail bar attached

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

check in staff were very obliging with early check in

we only wanted to leave our luggage since we arrived early, but they actually gave us a free early check in

only comment is there was no reply from hotel after 2 emails asking for early check in to leave our bags at the hotel reception as our flight arrived 7am

accommodating to late and early check in and out

liked that we arrived early and we accommodated with an early check in

very friendly staff and accommodating early check in for medical reasons

quality of furnishings did not match the building early check in not available

expensive parking swimming pool no features for kids

having to go outside to get to the indoor pool was not fun.

they gave me early check in and late check out, everyone was friendly and kind

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for

location, comfortable and stylish rooms, nice outdoor pool/hot tub, and really fantastic staff

delivered us room service, saw me struggling with what to tip and could have just said the tip was included

the pool, spa and gym were lovely and well fitted out

early check in was arranged when we arrived and we were upgraded to a one bedroom apartment

staff went above and beyond to get early check in as our cruise ship docked early am

able to have an early check in

requested an early check in as we arrived at 8:30am after a very long flight

managed to clue in on it and everything was sorted pretty quickly and i even got an early check in

easy check in. front desk staff was friendly and accommodated an early check in.

i requested early check in, quite far in advance, but the staff at the front desk advised that they couldn't

asked for an early check in and both rooms were ready when we got there

the hotel staff was able to accommodate my request for an early check in and a late check out

location, early check in

confirmed early check in did not happen as promised, standard check in is 4 pm a bit late

were able to accommodate an early check in at noon due to flight arrival

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

were very nice, friendly, and accommodating to my requests for an early check in and late check out

early check in available restaurant on site

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

nice quiet area outdoor pool and very helpful staff

very good hotel with very helpful staff and excellent facilities, including a laundry room

laundry machines available if needed

the staff was super friendly and was even able to accommodate an early check in

very helpful with doing laundry

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early arrival

accommodated our early check in request graciously

refused early check in at noon and told 3pm check in time

hotel was kind to accommodate my early check in

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

early check in was great, breakfast was ok as well

nice clean big room and flexibility for an early check in

martina was exceptional and accommodated our early check in request

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

also we really appreciated the early check in

hotel is wonderful defiantly 5 star staff are amazing and they accommodated to our need of an early check

ds), had to go around the block

tried their room service, both for dinner and breakfast and it was absolutely delicious as well :) can t wait

00 and we were quite hungry (kids), had to go around the block

it was difficult to find way to get to the swimming pool, but the pool was beautiful. ^^

great cocktail bar, friendly concierge, early check in facilitated.

great location, friendly staff, early check in was very much appreciated after a long flight.

arrived early from a long flight from ireland staff accommodated an early check in which we were so

grateful for the early check in so we could get out of the rain with our luggage and explore the city with the

lovely room , friendly staff , great gym and pool.

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

ability to connect with someone for early check in

even accommodated us for early check in definitely a plus

we got in earlier 10 am, the staff accommodated us - early check in

great location. friendly staff. offered early check in each time we stayed

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

comfy beds, early check in

early check in, clean

bar area could be more cosy better

room service was poor

location was great. early check in. great staff

had a room ready at 9 am for early check in as requested

staff was very polite and accommodating and allowed us early check in on arrival, and let us utilize the baggage storage on checkout day

hotel for business, the room was clean, great wi-fi, excellent working area, and a fantastic gym

hotel has incredible amenities, including a sauna, pool, gym and hot tub

an early check in and did not receive any response from the hotel

i called and spoke to them and they told us to come in around 11am to see about early check in

proximity to everything, comfortable bed, luxurious room, accommodating staff who gave us early check in

i requested an early check in, and the hotel was very accommodating

allowed us an early check in which was truly appreciated

it was he perfect stay - including early check in and late check out

the gym was excellent also

the restaurant and gym are still being completed but the staff made up for the lack of facilities available at the

i also really enjoyed the gym

really nice touches like high-end toiletries and fresh milk in the mini-fridge (either for kids or making coffee with their nespresso machine)

great location, lovely staff, organised early check in, comfortable room

room bar and restaurant are excellent. food is first class.

room service and house keeping needs improvement. front desk did nor respond to calls.

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

wifi was also excellent

i requested early check in and ended up being the last person to check in

and helpful, room was fantastic and i was very appreciative that my room was ready for me for an early check in

staff were super helpful and were able to facilitate an early check in, which was greatly appreciated for international travellers

thank you for the early check in

the lady at check in was so kind and accommodating to my request of early check in (as my flight landed a bit early)

very helpful cleaniness just on english bay gave early check in kept luggage f9r storage guidance for siteseeing mr jacobnidhan at fro tdesk was

they held all of our bags and allowed early check in for 1 or 3 rooms which was helpful for my elderly parents

our request for early check in was accommodated. excellent location.

they were very generous with early check in and check out. great position

early check in was greatly appreciated, room was a very good size and room was clean - front desk

accommodated early check in

location is amazing, the stuff are very welcoming and helpful, they even offered me a early check in with no extra fees and helped me book a taxi to the airport

they were kind enough to allow early check in as we had all our luggage with us, then kind enough to allow us to leave our luggage

i was offered an early check in arranged my day around that and was denied at the counter for

very small room with no view. early check in was not possible when requested.

free upgrade to a suite room early check in comfy bed great fitness club

especially grateful for the early check in

allowed an early check in, which was very welcomed

also the gym was simply first rate

hot chocolate and little milk pots would have been nice for the kids, perhaps the odd cookie.

staff is friendly and accommodated our early check in for my bride prep day

hotel accommodated early check in

we planned to spend one afternoon with the kids on the pool

room service was very friendly and efficient and coffee etc. was great

room was spacious, balcony is a nice touch, hotel bar was nice and it gets hopping at

position geographic friendly staff early check in clean

helpful, friendly staff got us in got us in for early check in at 9

early check in late check

location, price,early check in

the receptionist, was really welcoming and helpful, arranging an early check in on our arrival and provided helpful information on the neighbourhood

helpful receptionist, asma, allowed us early check in

location is good, lots of restaurants and bars. staff was good, we had an early check in .

staff was pleasant they were able to get us an early check in

the staff was very accommodating for early check in - i was exhausted and my partner still at work - they checked me in without question

they granted us an early check in, and allowed a late check out

also for check out i had an early flight and i asked one staff member what to do and they said someone is there 247 and then

coin operated laundry ud83euddfa is available

kitchen in the room was great, even if simple

loved the little kitchen, a block away from grocery store

kitchen sink leaked. elevator got stuck. staff was friendly and accommodated my late check out.