they were also able to accommodate an early check in which was very helpful since restaurants and libraries were closed

offered early check

pool

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

wifi didn't work and the room was very small for the price.

you ever cant find the air con controls its hidden you have to flip up a latch on the vent lol nearly died of heat until we called in the middle of the night and found it, which is great that

couldn't do early check in at all

was nice to have a little bit of an early check in, front desk agents were wonderful during check in and check out and we really liked

very nice and front desk staff gave me early check in and late check out.

the wifi signal is very poor

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

i wish the pool was open. but covid ruins everything fun.

the staff in the kitchen were friendly

the kitchen is so small and there weren't drinking glasses provided

flexible with early check in and late check out

there is an indoor pool and hot tub which makes your stay that much

my husband used the gym and it worked well

the gym and pool facilities were well kept and the room was very tidy

the location and breakfast was very good. i love how clean the area was.

was charged a $30 early check in fee even though a room was ready

clean. comfortable. quiet. very helpful staff. got an early check in.

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

was able to get an early check in which really helped out as i needed a place to work from for the day

location is excellent and very good staff.nice and clean room with bonus kitchenette.

fully functional kitchen including utilities which was nice especially if you are traveling with kids

they were really patient and friendly with my kids at check in

large room with kitchen, helpful staff

pool, access to skytrain, room size, early check in

no customer laundry

pool was a perfect temperature, bar area was lovely and staff very helpful

there had been a toaster in the kitchen

website advertises that you have a laundry

the convenient down-town location, early check in, heated bathroom floors, robe and available recycling bin in the room

great staff that tried to accomodatte our early check in request

close to the venue i went. the hotel allowed an early check in, which was really nice.

me for early check in & late check out, extended 1 hr

were great and we did get the early check in we requested

i needed a early check in and front desk assisted with my request right

clean; very accommodating for an early check in request; friendly smiling staff; clean; free

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

breakfast very good

lot of things in the kitchen are broken; it needs a constant check and maintenance

fitness room, free airport shuttle, early check in, white noise machine

early check in

staff were very friendly and accommodating, with early check in and late check out

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

room was okay, the only issue was the kids next to our room crying all night long, and we could hear it

early check in no problem ud83dude0a

allowed early check in and paid cab fare to the airport for an early flight.

was able to get a 3 hour early check in at

upgraded to a kitchenette

they have laundry - key for remote workers

i called ahead to make sure the airport shuttle could get us to our early flight

i requested an early check in and the staff were able to arrange for me to get in 3 hrs before 4 p

friendly staff - they were able to accommodate an early check in.

room service is poor , no supply like bottle water etc, facilities looks old and not clean for long

room service from chop

allowed extremely early check in and all rooms were ready to go! made my day!!

staff were very friendly & accommodating allowing an early check in

quick early check in very friendly

property has a pool and fitness area

the wifi is so slow.

location , front desk staff. able yo early check in if room available. breakfast included

staff was nice and tried to accommodate for early check in

as a member we were lucky to have early check in as our flight from hawaii arrived at 730am

not too many restaurants close by. we did walk to the casino took about ten minutes.

gym available

charged $30 for a 45 minute early check in when our room was actually ready

missed my breakfast as i had an early check in

i booked asked for early check in note on bottom of booking form ,eta at yvr 1130 am likr early check in could not do

early check in and late check out

we were able to get a room for an early check in for an extra fee. it was well worth it!

they did make accommodations to get us early check in which was very nice

it s close to everything great area for travellers with kids

it s got a hot tub and pool

plenty of parking, location.very nice helpful staff.

kindly thought of, breakfast was wonderful for our family with many choices even gluten free, ev charging, comfortable beds, pretty quiet even though on busy

comfortable mid range hotel. early check in was appreciated. close to restaurants.

breakfast was great. all as expected. very good service. shuttle service excellant.

free airport shuttle that ran on time

the breakfast and the shuttle

clean and excellent breakfast

they can not arrange early check in for you. even just 10mins. it is not available here.

early check in was granted with no problems

they allowed us an early check in and the airport shuttle was excellent

my baby and i were picked up from the airport and was able to do an early check in

to airport, appreciated early check in after long flight

staffs were very nice and got the room ready by early check in time

the staff were super helpful with early check in and luggage storage

pool, unique stylish bedrooms and proximity to sky train

proximity to the tram, casino & airport are convenient

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

arrived at the hotel about 6 hours ahead of regular check in, but they accommodated us with an early check in and even a late check out as our flight didn't leave until late the evening we

staff was extremely helpful and went out their way to provide early check in for me

early check in is available on a 1st come 1st served basis at no extra charge

have to be part of the rewards system to get onto the wifi

the front desk staff had offered to offset my transport from the airport as shuttle no longer available

helpful staff and early check in facilitated which was excellent.

was able to have early check in

free shuttle bus from and to yvr airport. early check in plenty of restaurants nearby

friendly staff, early check in, bed very comfortable.

early check in

text, free bottled water, free hotel shuttle, near canada line and great restaurants at richmond early check in and late check out are both

arrived after a 15hour flt from aust and gave us a 8am early check in

staff were excellent and gave us an early check in

the lady at the reception was so nice and allowed an early check in

we appreciated the early check in when rooms are available

the staff was super friendly and was even able to accommodate an early check in

very helpful with doing laundry

the owner is really nice and accommodating they agree for a late checkout and early check in

mary was so good, letting us have a late check out after a very late flight in and generous with her offer of storing our bags for a

they allowed for early check in for us which we appreciated so very much

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

pool hours, room service, and the noise of the people partying in the room next to us.

stay - clean room - the pool and gym were closed and we were not told before we booked, so that was disappointing - the online

no room service either while you stayed

early check in and helpful front desk.

needed early check in

the staff is always accommodating and if a room is available allow for early check in

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

gave us an upgrade, early check in and late checkout

easy and early check in. location. cleanliness and friendly staff

they were also able to accommodate our very early check in

gym and kitchen facilities are great

loved having access to kitchen

plus a late check out as we were so tired when we arrived

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

they offered us early check in when we arrived, which was awesome

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

early check in was fantastic, great front desk staff

very clean property, allowed us early check in which was very helpful for our stay.

we were able to do early check in because there was already a room available

breakfast is ok, my kids love the mango smoothie and the waffle as they can make it themselves every morning

clean, great location, gym was very good for a hotel, room had openable windows.

towels in the gym and i asked a maintenance man where to find them and he said he would request some after we

no pool

i called the night before and a lovely gentleman said i could do an early check in so i went to the hotel first before meeting my friends the girl was rude and said

helpful and friendly staff - supported us with early check in and late out, and extra amenities great size room and very

we hugely appreciated the staff offering us both an early check in and a late check out

staff , especially rachel so helpful location room size bed pool and jacuzzi early check in

wasn't able to get an early check in to take a call so had to make it from my car.

early check in was great, breakfast was ok as well

martina was exceptional and accommodated our early check in request

nice clean big room and flexibility for an early check in

also we really appreciated the early check in

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

staff were very accommodating. we were able to have an early check in.

they allowed an early check in and even provided us an upgrade considering the size of the group

allowed early check in when we arrived at 10am after our cruise, which was awesome

early check in option not available.

allowed early check in which was very helpful

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

early check in, clean

comfy beds, early check in

when trying to minimize light in the early hours of the morning so as to not wake up kids it’s annoying to have to flood the corridor with light so as to go into the bathroom risking

on the curtain, only one bar of soap

they gave me early check in and late check out, everyone was friendly and kind

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for

we needed one and called the room service , they brought a very thin blanket

wifi wasnt very good

no room service, limited hours for restaurant, a bit over priced

were able to accommodate an early check in at noon due to flight arrival

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

were very nice, friendly, and accommodating to my requests for an early check in and late check out

confirmed early check in did not happen as promised, standard check in is 4 pm a bit late

early check in available restaurant on site

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

were going to the early 1pm canucks game and had requested early check in if possible

come every year with one of my kids for a night down town

flexibility for late check out

best location in vancouver. a fantastic restaurant and cocktail bar attached

very accommodating regarding early check in, late check out and baggage hold

needed early check in because of illness and were immediately accommodated

the staff were great and accommodated an early check in

we asked for an early check in. they texted us when our room was ready.

below street level is a food court, has early check in

check out time was a little early and check in was a little late, i tried to get early check in but i couldn’t get an answer

accommodated my requests, had early check in

allowed use of amenities hot tub heated pool and showers and had a room ready for early check in as we arrived at 5

from the cruise terminal is excellent especially with early check in being available to

i should have known when we were near the elevator but we were happy they accommodated our early check in after disembarking from a ship

it was he perfect stay - including early check in and late check out

staff greeted my kids with a chocolate and small bubble wand

after burning calories in the gym, eating sweet pastries is not ideal

gym was fantastic

breakfast— fine for me but kids wanted bagels or toast

free upgrade to a suite room early check in comfy bed great fitness club

especially grateful for the early check in

allowed an early check in, which was very welcomed

amazing staff and room service

not having a bar or restaurant in the building to go relax after traveling all day.

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

great location. friendly staff. offered early check in each time we stayed

ability to connect with someone for early check in

they were also able to accommodate our early check in request which was very

we got in earlier 10 am, the staff accommodated us - early check in

great location, lovely staff, organised early check in, comfortable room

during room service, robes were removed without replacement, and dirty cutlery was left on the table

lack of room service

wifi was also excellent

the rooftop bar was a bonus discovery this time around

early check in; newly renovated, good breakfast

there was no laundry facility on sites which would have been very helpfull

we could hear the customers talking at the front desk at 5:00 am while waiting for the shuttle

breakfast is included as well as shuttle to the airport,thank

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

hotel is wonderful defiantly 5 star staff are amazing and they accommodated to our need of an early check

we also loved the breakfast downstairs, the bar with a piano player and a dusky cocktail bar down below

prophecy bar had ridiculous prices on several drinks that were offered to us

room was spacious for family of four with small kids

fantastic service and facilities for our family of 5 with young kids.