they did make accommodations to get us early check in which was very nice

each time we went to the pool we were the only people there, which we absolutely loved

breakfast has a convenient selection of fruit, fresh muffins and granola bars to grab and go if you

had good parking

ds hang on them

was able to get an early check in which really helped out as i needed a place to work from for the day

laundry was also in the suite which was nice

in suite laundry

it has a kitchenette which is nice to have if you have small kids.

we had everything we needed: the kitchen equipment, the hairdryer, the iron

very nice and front desk staff gave me early check in and late check out.

couldn't do early check in at all

was nice to have a little bit of an early check in, front desk agents were wonderful during check in and check out and we really liked

you ever cant find the air con controls its hidden you have to flip up a latch on the vent lol nearly died of heat until we called in the middle of the night and found it, which is great that

no breakfast

upgraded to a suite. plus they accommodated my request for an early check in.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

to local restaurants, golf courses and highway

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

needed an early check in, but could not be guarenteed

was a suite with a full kitchen which was what we booked and needed

wonderful staff great gym and restaurant

location, kitchen

close to the hwy pool and hot tub and gym !!

they were also able to accommodate an early check in which was very helpful since restaurants and libraries were closed

offered early check

no pool fitness facility lock was broken so was closed

there were several good quality eating places: restaurants cafes and bar only steps away, the sky train and cinema were a 5 minute walk

we were able to make use of the gym, sauna, and hot tub facilities on the second floor a few times during our stay

flexible with early check in and late check out

the pool and hot tub were very nice

clean rooms, good service, good indoor pool

the swimming pool and hot tub were very relaxing

and my teenager wanted a place with a pool

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

i loved being able to use the steve nash gym across the street

my kids enjoyed the outdoor pool.

very good hotel with very helpful staff and excellent facilities, including a laundry room

pool, access to skytrain, room size, early check in

guest laundry not operational

no customer laundry

free laundry heated pool

room with a queen size bed and jacuzzi tub, hot tub by the pool was one of the best, temperature, pressure was almost perfect

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

was charged a $30 early check in fee even though a room was ready

clean. comfortable. quiet. very helpful staff. got an early check in.

kids were disappointed because they wait for long time with the hope they

going restaurant and bar facility

early check in

he loved the pool

getting to the parking lot is a little tricky.

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy the pool longer

the building was under reno s but it wasn t noisey or dirty

accommodating. allowed us early check in

easy and early check in compared to other hotels on this

friendly front desk staff, the hot breakfast, the large room, the comfortable bed, the cleanliness of the hotel, the quiet at night

pool or hot tub carpets real out of date there was coffee but no sugar or milk when we opened the

free breakfast

they provided me with early check in, their staff are very kind and friendly

early check in and check out not until noon

very clean and friendly staff, casino, bar and grill in the building was handy.

that complimentary breakfast was amazing, i wish they offered it for room service

it had lots of parking

great staff that tried to accomodatte our early check in request

appreciate that they have been accommodating with our request for early check in especially that our child was sick

they allowed for early check in both on arrival and after cruise

me for early check in & late check out, extended 1 hr

were great and we did get the early check in we requested

the staff was super friendly and was even able to accommodate an early check in

very helpful with doing laundry

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

also we really appreciated the early check in

martina was exceptional and accommodated our early check in request

nice clean big room and flexibility for an early check in

early check in was great, breakfast was ok as well

comfy beds, early check in

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

early check in, clean

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

14 hour flight, she upgraded us and made us laugh and even gave us cookies also brendan in the bar needs a special mention, so

the staff is always accommodating and if a room is available allow for early check in

early check in and helpful front desk.

needed early check in

gave us an upgrade, early check in and late checkout

location great. provided early check in. put our team on same floor.

easy and early check in. location. cleanliness and friendly staff

they were also able to accommodate our very early check in

had dishes, silverware and pots to use in their kitchen

kitchen on every second floor

no gym and swimming pool

very accommodating regarding early check in, late check out and baggage hold

the staff were great and accommodated an early check in

needed early check in because of illness and were immediately accommodated

we asked for an early check in. they texted us when our room was ready.

below street level is a food court, has early check in

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

early check in was fantastic, great front desk staff

also early check in was a nice surprise

friendly staff. they allowed us a very early check in.

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

allowed use of amenities hot tub heated pool and showers and had a room ready for early check in as we arrived at 5

from the cruise terminal is excellent especially with early check in being available to

i should have known when we were near the elevator but we were happy they accommodated our early check in after disembarking from a ship

also able to get early check in

accommodated my requests, had early check in

we were able to do early check in because there was already a room available

great breakfast, kids loved it and the jacuzzi!

breakfast was great

only missed a pool for kids

loved the location. the gym was great! i loved the ping pong and football with my kids!

we hugely appreciated the staff offering us both an early check in and a late check out

staff , especially rachel so helpful location room size bed pool and jacuzzi early check in

helpful and friendly staff - supported us with early check in and late out, and extra amenities great size room and very

good cost performance. location, okay. early check in after a long flight was super.

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

free upgrade to a suite room early check in comfy bed great fitness club

allowed an early check in, which was very welcomed

especially grateful for the early check in

gym and pool has adult only times. wasnt able to swim with my kids

pool and fitness centre the breakfast -simple but really sufficient, with a good coffee and orange

it was he perfect stay - including early check in and late check out

after burning calories in the gym, eating sweet pastries is not ideal

they even had ev charging stations we could use

gym with everything you need

hydra bar is really lovely

great location, lovely staff, organised early check in, comfortable room

lack of room service

room bar and restaurant are excellent. food is first class.

wifi was also excellent

the rooftop bar was a bonus discovery this time around

allowed early check in which was very helpful

hours early

early check in, but busy easy and had many rooms to change over. not a big deal

was wonderfully accommodating for an early check in

staff were very accommodating. we were able to have an early check in.

they were kind enough to allow early check in as we had all our luggage with us, then kind enough to allow us to leave our luggage

i was offered an early check in arranged my day around that and was denied at the counter for

accommodated early check in

location is amazing, the stuff are very welcoming and helpful, they even offered me a early check in with no extra fees and helped me book a taxi to the airport

good points: was upgraded to queen bed & early check in by noon time and am thankful for tat

were able to accommodate an early check in at noon due to flight arrival

early check in available restaurant on site

confirmed early check in did not happen as promised, standard check in is 4 pm a bit late

were very nice, friendly, and accommodating to my requests for an early check in and late check out

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for

they gave me early check in and late check out, everyone was friendly and kind

24 hr room service has limited menu

heated pool, hot tub and gym were great

the gentlemen taking care of you from arrival to departure set the bar really high for future hotel stays

great location. friendly staff. offered early check in each time we stayed

they were also able to accommodate our early check in request which was very

even accommodated us for early check in definitely a plus

ability to connect with someone for early check in

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

allowed us an early check in which was truly appreciated

an early check in and did not receive any response from the hotel

i called and spoke to them and they told us to come in around 11am to see about early check in

i requested an early check in, and the hotel was very accommodating

proximity to everything, comfortable bed, luxurious room, accommodating staff who gave us early check in

hotel is wonderful defiantly 5 star staff are amazing and they accommodated to our need of an early check

persistent in trying to wake the guests, and then also took care of the cocktails i had at the bar the knife prior as a small thank you which went a very long way all in all all of the staff,

beautiful hotel, lovely pool and great cocktails in the lounge.

the spa was exceptional

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

were going to the early 1pm canucks game and had requested early check in if possible

didn’t sleep second night due to bar patrons outside/downstairs

best location in vancouver. a fantastic restaurant and cocktail bar attached

come every year with one of my kids for a night down town

had a room ready at 9 am for early check in as requested

location was great. early check in. great staff

staff was very polite and accommodating and allowed us early check in on arrival, and let us utilize the baggage storage on checkout day

rooms, beds, bathroom, air handling, security, food and bar services, location.

service i've seen in a hotel in ages, from reception to bar to concierge

do experience with small money top up with balcony seaview and early check in

early check in, friendly staff!

we arrived early and they accommodated us with an early check in and gave us a extra hour when checking out

very accommodating whether it s early check in or late check out

surprisingly, the hotel was able to give us early check in and we dropped off our luggage

great cocktail bar, friendly concierge, early check in facilitated.

great location, friendly staff, early check in was very much appreciated after a long flight.

arrived early from a long flight from ireland staff accommodated an early check in which we were so

grateful for the early check in so we could get out of the rain with our luggage and explore the city with the

kids always looking forward to go the pool after a long day outside strolling around the city

they allowed for early check in for us which we appreciated so very much

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

it has a pool

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter learned nothing from covid

kids breakfast should be free with a paying adult

clean rooms. staff was helpful in allowing early check in for one of the two rooms we booked.

early check in was much appreciated

got an early check in when we arrived as we had arrived early on the red eye from maui so we re really

we enjoyed both an early check in and a short late check out

were great, really helped us out with an early check in after a long flight

arrived early and were offered early check in and they also upgrade our room for free

the staff was very accommodating when i asked for an early check in

how close it was and had a bar near by

the location the room the bathroom, very nice, with a shower like a swimming pool

all of the drains drained without pooling

family were arriving vancouver by an international long haul flight early in the morning of 27 june so i booked the hotel from 26 june onwards as the hotel did not

hotel was kind to accommodate my early check in

refused early check in at noon and told 3pm check in time

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early arrival