down, smells like cigarette smoke, and the large woman with rotting teeth wouldnt let me check in early or use the public bathroom despite requesting early check in while booking

pool not open but a storm hit so we couldn’t go swimming anyway

friendly staff, and on site laundry

i don’t like breakfast ends so early at 9am i’m just getting off work at that time.

breakfast hours not too convenient. it ends at 9. should end at 11.

i needed an early check in and the lady working the desk had a room for me in 15

i was there for only one night, but my kids said the water was very nice and warm

or at check in that we had to reserve for the pool and sadly we were unable to use it and the kids were a little disappointed

and drinks at the bar were good, the bed and bedding was so comfy, the shower was nice, and it was a clean

loved that it had an indoor pool, the beds and pillows were so comfortable!

provided early check in, had no issues with my service animal and the price was good

the woman at the front desk was nice and was helpful in accommodating an early check in for me.

also the staff in the bar was very good

was not a problem ud83dudc4c great stay the pool is a plus.

and a nice bar is also included

thanks for the late check out and the early check in

bed was comfy..late check out

thanks for the late check out and the early check in

the pool was cold

loved the pool, the free lemonade, and the 24-hour grab-and-go market

the hotel allowed me early check in without charge

let us do early check in,upgraded our room, & included free breakfast for no extra cost

you'd want for a family vacation; clean pool, nice playground, nice tennis courts and a gym

very nice, big and comfortable there’s a lot of things to do at the hotel outdoor, inside pool, jacuzzi hot tub, playground, bar lounge, pool table, arcade and more close to hershey park 20

the staff were very friendly and the bar and restaurant had great food and drinks

staff, accomodated our early check in request, too

early check in was only 2pm, staff had attitude

we called to see about an early check in & we kept getting

they even accommodated an early check in time

accommodated early check in request. staff was very helpful and pleasant

they were able to get me an early check in, i arrived at 10 am and was able to get right into a room

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible for the

not hotels fault but kids hockey team was there and they screamed and were very rowdy in pool area

the pool is very small, and there were lots of kids in there, so we didn't really get to use it

beds were comfy, room was beautiful and spacious, loved the hot tub and pool!!!

called at 11:15am, hoping for an early check in, they said the could have one ready in about 45 mins, we mis calculated out eta and

no accommodation for early check in

it was very clean, they had early check in availability.

wanted an early check in fee of $50 45 minutes before actual check in

the hotel was pleasant rooms were clean and they accommodated my needs for early check in

i needed an early check in by an hour and they were able accomodate me and always very friendly

clean rooms and common areas. airport shuttle, free,hot breakfast

it making sure a beautiful breakfast was available with very very early morning fresh coffee the shuttle driver last night gave me very good directions to return my car rental at the airport great

there is shuttle service to the airport and to a nearby trendy sports bar that has very good food

heated pool area was great clean plenty of towels

messaged ahead of arrival if early check in was possible

staff accommodated our entire party for early check in

the staff and room were nice. also, the pet fee was very reasonable.

hotel had everything you could want or need…including laundry facilities…toiletries…ice machine

clean simple well maintained. fabulous pool! very clean.

to find location, great staff, very nice and accommodated a last minute early check in which i

my son wish the pool was open and there was no breakfast.

good coffee, free laundry facilities!

kitchen is fully stocked with everything you need for a family trip

loved that every room had a full kitchen in it

friendliness if front desk early check in

ev charger in the garage was wonderful if they could find a way to keep gasoline cars out of the

front desk very accommodating for 1 hr early check in

the gym was very outdated

there was no microwave available in the room or detergent at the guest laundry area

clean rooms and common spaces. the pool was clean and as advertised.

pool closed

service at check in, accomdating early check in, good breakfast.

greeting at the door, fantastic pillows, abundant towels, clean and cheery room, and breakfast

breakfast was excellent. step above the usual continental. staff was extremely helpful.

much everything; good breakfast selection was amplified by cappuccino machine

think the morning breakfast could have been better

able to get early check in, close to troegs (our favorite brewery) and herheypark for those with kiddos

breakfast. pool. shuttle service. friendliness. rooms.

breakfast was basically only muffins and cereal was expecting a bagel or english muffin or even

love the swimming pool indoors and the gym

is very clean, staff's are friendly, i love the indoor pool and my children loved it too, and breakfast was great

it took 45 minutes to check us in they charged 20 dollars for early check in which we were only an hour early and tried to put us is a room that wasn’t even

we had a nice conversation with her and with other guests at breakfast area and enjoyed our stay

close proximity to the casino

breakfast could be better

the location was great and breakfast was good