the woman at the front desk was nice and was helpful in accommodating an early check in for me.

provided early check in, had no issues with my service animal and the price was good

she put me in a very nice room overlooking the pool when i requested it

staff was very nice, location was good, the fitness center was perfect, and the beds were comfy.

we did not try breakfast, the pool or fitness facility, so i don't know about any of those

they were able to get me an early check in, i arrived at 10 am and was able to get right into a room

the pool is very small, and there were lots of kids in there, so we didn't really get to use it

people at the pool were letting their kids jump in and splash with no sort of respect for anyone else in the pool

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible for the

i liked that breakfast was included in our deal. the pool and hot tub were warm and relaxing.

the hotel was pleasant rooms were clean and they accommodated my needs for early check in

it was very clean, they had early check in availability.

wanted an early check in fee of $50 45 minutes before actual check in

no accommodation for early check in

called at 11:15am, hoping for an early check in, they said the could have one ready in about 45 mins, we mis calculated out eta and

i needed an early check in and the lady working the desk had a room for me in 15

i was there for only one night, but my kids said the water was very nice and warm

loved that it had an indoor pool, the beds and pillows were so comfortable!

was convenient pool hours were great for the end of the day relaxation with the kids to wind down staff was very helpful and friendly breakfast was decent, the omelettes were

the staff were friendly and the room service was excellent.

down, smells like cigarette smoke, and the large woman with rotting teeth wouldnt let me check in early or use the public bathroom despite requesting early check in while booking

laundry facilities

and a great property manger and great hospitality from front desk awesome housekeeping crew and laundry done on time the maintance department is wonderful

we were right next to the laundry facilities and the machine noises kept us up one of the nights

the pool was very clean and wonderful to use on hot days, with a shallow end and deep end

we called to see about an early check in & we kept getting

they even accommodated an early check in time

staff, accomodated our early check in request, too

accommodated early check in request. staff was very helpful and pleasant

early check in was only 2pm, staff had attitude

thanks for the late check out and the early check in

thanks for the late check out and the early check in

the pool was cold

kids running up and down the hallways each night, some even screaming

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the bathroom

let us do early check in,upgraded our room, & included free breakfast for no extra cost

the hotel allowed me early check in without charge

the staff were very friendly and the bar and restaurant had great food and drinks

pool, fitness center,game room with pool table,and ping pong table, restaurant in the hotel, bar in the hotel,arcade

there’s a lot of things to do at the hotel outdoor, inside pool, jacuzzi hot tub, playground, bar lounge, pool table, arcade and more close to hershey park 20 min

messaged ahead of arrival if early check in was possible

staff accommodated our entire party for early check in

had washers and dryers on site, even gave me detergent for laundry

accommodated request to have other family members who arrived later to have room close to ours- and our brother and sister in law stayed right across the hall

clean with breakfast more

to find location, great staff, very nice and accommodated a last minute early check in which i

the pool was wonderful

loved that every room had a full kitchen in it

kitchen

suite w/ kitchen for a great price

i needed an early check in by an hour and they were able accomodate me and always very friendly

wish you had change machine in laundry room.

complimentary breakfast selections were wonderful, scrambled eggs, hash browns, bacon, sausage, pancakes, cereal,

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

my 5 yr old twins loved the pool.

the hotel allowed for an early check in

pool didn't look inviting. gym had little equipment

amenities (snacks, ice, laundry) were conveniently located

t have minded the pool being a little warmer but also realize prob doesn

was nice & new, pool & exercise room were clean & comfortable nice hot breakfast