i needed an early check in by an hour and they were able accomodate me and always very friendly

heated pool area was great clean plenty of towels

fitness center is small (a cycle, few weights, one treadmill)

very nice hotel, very clean, very good breakfast

pool was great breakfast was awesome

let us do early check in,upgraded our room, & included free breakfast for no extra cost

the hotel allowed me early check in without charge

very nice, big and comfortable there’s a lot of things to do at the hotel outdoor, inside pool, jacuzzi hot tub, playground, bar lounge, pool table, arcade and more close to hershey park 20

unfortunately, they change the hours of the pool since i went last time

room is big space clean so nice pool!

thanks for the late check out and the early check in

facility pool was extremely small

price a little cheaper ..pool warmer. better. breakfast selection

place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn’t care

kids running up and down the hallways each night, some even screaming

friendliness if front desk early check in

ev charger in the garage was wonderful if they could find a way to keep gasoline cars out of the

front desk very accommodating for 1 hr early check in

the pool was a nice as well and there is a decent gym available

gym facility could have had more gym related things

clean rooms and common spaces. the pool was clean and as advertised.

the breakfast could have a little more variety. but overall it was ok for the price.

they even accommodated an early check in time

staff, accomodated our early check in request, too

accommodated early check in request. staff was very helpful and pleasant

early check in was only 2pm, staff had attitude

clean, accommodated early check in

down, smells like cigarette smoke, and the large woman with rotting teeth wouldnt let me check in early or use the public bathroom despite requesting early check in while booking

breakfast was pancakes, yogurt and fruit/juice and some grab and go packaged foods

the breakfast was perfect! they have a cool touchless pancake maker

spa tub(that we clean ourselves) and the bed and pillows were comfortable

room was nice and clean. spa tub very relaxing.

service at check in, accomdating early check in, good breakfast.

think the morning breakfast could have been better

much everything; good breakfast selection was amplified by cappuccino machine

greeting at the door, fantastic pillows, abundant towels, clean and cheery room, and breakfast

breakfast was excellent. step above the usual continental. staff was extremely helpful.

i needed an early check in and the lady working the desk had a room for me in 15

back there to tell them that we will sleep there that night but the next night we were out and my kids are have allergies to dust and have asthma we got our room at 12 am we wanted to check out the

that were not cleared overnight, we informed front desk and they thought we were exaggerating, wifi was not

lots of hallway noise throughout the night - kids screaming and yelling back and forth

back there to tell them that we will sleep there that night but the next night we were out and my kids are have allergies to dust and have asthma we got our room at 12 am we wanted to check out the

able to get early check in, close to troegs (our favorite brewery) and herheypark for those with kiddos

nice breakfast for the kids

is very clean, staff's are friendly, i love the indoor pool and my children loved it too, and breakfast was great

did laundry, the door to the machine fell off

laundry facility could use some upgrades

staff accommodated our entire party for early check in

messaged ahead of arrival if early check in was possible

more selection of breakfast stuff

had washers and dryers on site, even gave me detergent for laundry

interior rooms. laundry available.

provided early check in, had no issues with my service animal and the price was good

the woman at the front desk was nice and was helpful in accommodating an early check in for me.

also the staff in the bar was very good

love the pool and the restaurant was delicious with beautiful staff all around the property

great bar staff!

to find location, great staff, very nice and accommodated a last minute early check in which i

free laundry room just bring your own soap

kitchen is fully stocked with everything you need for a family trip

kitchen

good coffee, free laundry facilities!

friendly staff that assisted with our early check in assisting this relocation to this property with ease

a few hours and then overnight close to hershey park close to places to eat had a nice outdoor pool to use in the summer the lady at

pool.could have been a little.bigger but me and my kids had so much fun anyways

there wasn't a laundry room

i loved the pool and clean rooms

it took 45 minutes to check us in they charged 20 dollars for early check in which we were only an hour early and tried to put us is a room that wasn’t even

the location was great, 5 minutes from casino and 12 minutes from hershey park

the breakfast was good to start our park day

the location was great and breakfast was good

we had a nice conversation with her and with other guests at breakfast area and enjoyed our stay