friendliness if front desk early check in

ev charger in the garage was wonderful if they could find a way to keep gasoline cars out of the

front desk very accommodating for 1 hr early check in

the pool is amazing

the gym was very outdated

cleanliness and breakfast friendly staff

ideal location for hershey park. breakfast was great.

service at check in, accomdating early check in, good breakfast.

breakfast was great! room clean . staff heplful.

much everything; good breakfast selection was amplified by cappuccino machine

the breakfast is also a great way to start the day

greeting at the door, fantastic pillows, abundant towels, clean and cheery room, and breakfast

able to get early check in, close to troegs (our favorite brewery) and herheypark for those with kiddos

location to hershey park, the staff, shuttle service, laundry room.

covered parking and indoor pool was great. we were able to check in early.

and great restaurants and the breakfast selection is awesome

the gym had a few cardio machines out of order but besides that the hotel is amazing

let us do early check in,upgraded our room, & included free breakfast for no extra cost

the hotel allowed me early check in without charge

no laundry room really. thought the pool needed maintenance.

you'd want for a family vacation; clean pool, nice playground, nice tennis courts and a gym

outdoor pool was great

i needed an early check in by an hour and they were able accomodate me and always very friendly

and easy shuttle from the airport to the hotel

the shuttle service was great, i was able to take rental car back early so i wouldn’t have to deal

it was clean, quiet and the rooms were big. breakfast was good

fitness center is small (a cycle, few weights, one treadmill)

friendly staff that assisted with our early check in assisting this relocation to this property with ease

even though we didn't use the pool, it still looked beautiful

pleasant staff. great pool. great location.

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night, that wasn't

i loved the pool and clean rooms

thanks for the late check out and the early check in

ask for a room on the top floor so i don't have to listen to kids running back and forth and dropping things on the floor over my head

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the bathroom

facility pool was extremely small

the pool was cold

messaged ahead of arrival if early check in was possible

staff accommodated our entire party for early check in

and comfortable room - great view out the back of the pool (which looked tempting but we didn't have enough time to take a dip)

we had a family emergency and needed a late check out. the staff was very accommodating.

the housekeeping and front desk staff and breakfast attendant

they even accommodated an early check in time

staff, accomodated our early check in request, too

early check in was only 2pm, staff had attitude

accommodated early check in request. staff was very helpful and pleasant

we called to see about an early check in & we kept getting

it took 45 minutes to check us in they charged 20 dollars for early check in which we were only an hour early and tried to put us is a room that wasn’t even

the breakfast was good to start our park day

no breakfast

i like the fact it was clean.. people were friendly, and had a decent breakfast

close proximity to the casino

to find location, great staff, very nice and accommodated a last minute early check in which i

the room the pool and custermer service

pool stayed open late

pool and jacuzzi outstanding

they said the staff was super friendly and loved that the room had a kitchen inside

we were attending a wedding and needed to change which required an early check in and they were thankfully accommodating

fast, early check in. very friendly staff and clean, quiet, comfortable rooms.

an indoor pool and small gym are on site

breakfast was meh, microwaved bacon and powdered eggs

i like the pools, breakfast and the game room. the rooms was well nice and clean and well stock

early check in staff value breakfast

the breakfast could have been a little bit better, but everything else was absolutely wonderful.

nice breakfast , gym, room.

breakfast was delicious

while we eating breakfast a lady had a little dog who was not on a leash

check in promised early check in time as requested at time reservation was made but front desk was not impressed and

gym was not open at the times it was posted to be open -the layout of the hotel is confusing -it

we love the pool and spa and appreciate the shuttle to airport.

it was a excellent location, right off the highway and close to the casino

convenient location close to the casino.

i needed an early check in and the lady working the desk had a room for me in 15

i was there for only one night, but my kids said the water was very nice and warm

i was there for only one night, but my kids said the water was very nice and warm

was woken at 0615 by sounded like room service pounding on another door and yelling room service

room was on the adjacent wall to the gym, so until 10pm all i could hear was guests running on the treadmill