i was able to get an early check in and the pool was very nice

unfortunately, the weather prevented us from using it and the pool facilities

out of the tub even with the curtain closed, causing a potential slip hazard, pancake maker at breakfast kept requiring maintenance to reload and

staff was courteous, friendly and very pleased to help especially during the breakfast hours

facilities, excellent gym, pool and a filling breakfast with many options

service! early check in and room upgrade with surprise champagne bottle!!

gym small but good

amazing views and setup of the suite. we booked a king bed suite, which also included a kitchen.

the next day they gave us a late check out so we could have some extra time in sausalito

rooms are big and clean and updated nicely for a relaxing spa like atmosphere.

front desk staff was very nice to let me early check in and keeping luggage after check out

the lobby staff were very present and and my request for an early check in was accommodated

i loved the cute outside scenery like mini golf, basketball hoop, patio with seating and bbq pit also the pool was fantastic

great place to stay with the kids and family. beautiful place!

breakfast was amazing! 5 stars!

we didn’t have breakfast, but the king spa room was amazing and exactly as advertised.

we had an early check in and they brought us up a microwave in our room because of my dietary needs

the breakfast is of good quality

with dogs in a separate part of the hotel away from the other guests, not in the rooms facing the pool, and emphasize the need to keep them quiet

the pool and outdoor sitting areas were very nice

nice location. nice pool area. nice shopping area with kids play area across the street.

staff was kinda and accommodated our request for early check in

breakfast on-the-go was very limited

not enough washcloths for two people pool was closed

the rooms were clean and well kept, and the suite we were given had a partial kitchen with a refrigerator and working stove

the front desk was very helpful with everything and even let me use the laundry area once we were checked out

they did an early check in for me and that was much appreciated

downside is that there isn't enough parking if the hotel is full

i enjoyed the free wifi

wifi connection was really slow. other residents noisy until 1 a.m.

the wifi has to work, it doesn't.

when we arrived we managed to get a parking space & an early check in which we were delighted with

we had requested early check in and adjacent room which were not ready so had to go away for 3 hours and come back

localization, friendly staff, early check in.

parking was tight and limited, but it was free!

parking was easy, breakfast was good!

staff were friendly and helpful and able to facilitate early check in and baggage storage

no guest laundry

cant open the doors... its hard there is no laundry in the hotel wifi is not good

laundry in 5 minutes walk

was paint or fingernail polish on one pillowcase, the plumbing is exceptionally noisy, and the laundry dryer whines like

staff was super friendly and accommodated my request for early check in

location + availability of early check in. it seems well runs and it is clean

outside looks nice and good location and good gym.

the gym is 3 exercise bikes

is no gym, there was ongoing construction (and no rate compensation) plus the meal facility wasn't

accomodating with early check in as able, informative about surroundings and transportation options, and friendly

appreciated early check in , room was comfortable

full kitchen with 4 burner stove , oven, microwave, large fridge!!!

breakfast was good and the kitchen staff (cook) was very good at getting the waffles to us quickly

be happy when they reopen the bar restaurant

early check in

good location, powerful shower, cable tv and helpful staff - allowed us early check in!

had called a day before coming down to sf to see if there was any possibility of an early check in due to a booking mistake i made and flying in to sf at 7am

easy early check in. very gracious front desk greeting. great location.

neema was very helpful with an early check in

free parking and our room is well prepared earlier than check in time, therefore we able to do an early check in for a good rest

staff let us do an early check in which was very appreciated

the laundry was an excellent touch

our kids loved it and we loved having a separate sleeping area from our kids

especially to take local transportation, parking, friendly & helpful staff, clean, available laundry

we asked for early check in and were accomodated.

were going crazy people yelling and running i still don’t know what it was, but it terrified my kids

traveling with kids means you’ll always have snacks on hand and keeping them chilled in the room would have been

we left our car in the parking lot and either walked or caught bus 28 when our kids got tired

this is a hazard with small kids

i asked for an early check in and norma made it happen. we are most grateful.

staff were brilliant and let us have a very early check in so we could get the nearby river taxi to san fransisco

they were able to arrange an early check in and check out which helped our schedules a lot

room was spacious. allowed early check in. bed was comfy

staff member informed us that early check in would be possible and to come back in one hour

staff very helpful and fulfilled our request for an early check in

breakfast good, kids especially loved the pastries

it’s not fancy. the pull-out sofa bed was a little sad but my kids didn’t complain much.

early check in without fee (1 1/2 hr prior) (-)early check in payment requirement (+)they charge for early check in at 10 am which is not fair

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elegant hotel, very nice gym and interesting historical details to discover in the huge building that was once a can factory

no spa services resort fee

was superb, spacious, comfortable beds, great gymnasium

at the front desk we were greeted by the friendly staff that was kind enough to give us an early check in and parking for the day

no early check in.. no parking since the place was packed.

was really clean. great staff. got an early check in which was great after a long flight

we arrived early and they let us store our bags (4) for a few hours and then let us do an early check in at

he had his earphones on and seemed occupied when we inquired about an early check in

staff were extra helpful with an early check in and we loved the coffee and water on tap

i was so tired and they did me early check in without any fee

they didn’t allowed us to do early check in

appreciated early check in! front desk staff were very positive and helpful.

breakfast

getting an early check in and a cot added to the room promptly.

we had two little kids us and we had to warm up their food that we took

a small gym

great having a guest laundry and breakfast cafe on site

an added bonus was the guest laundry & a good

early check in available as room was ready

early check in was

to be fair we accepted the room as a choice for early check in

love the location of hotel property near to all places, i appreciate they have given early check

after paying almost $300 for a room for me and my 3 kids,

and creamer and got given a whole heap of supplies rather than the usual couple, they gave us an early check in without any issues

but they don t have luggage storage in the lobby so we have to pay an extra 50 dollar for early check

accommodating for early check in and late check out

also it says gym and business center were available and they were not

location, wifi, friendly staff

general manager gave us an early check in at 7:30 am without any additional charges.

wifi connection was not great

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

wifi sucked

wifi didn't work.

allowed early check in, clean facility

the bar on the first floor makes noise all the night

close to ocean bar downstairs of room , next door, was exceedingly noisy

the bar right next door it was loud

good local bar and coffee shop and good options for food walking distance away

in a $35 up charge for ‘early’ check in

liked the early check in!

early check in and late check out is a big plus.

we didn't ask for an early check in, we did arrive a couple hours early and we were set up in a room right away

that the early check in is great

location, cleanliness, early check in accommodated, breakfast, comfy beds

the staff was attentive and accommodated our request for early check in which we appreciated considering our journey was over 18 hours

guest laundry on level 3 with 2 large washers, 2 large dryers ( both modern with loads of cycle options)

no table makes it tricky for kids eating on their laps.

enjoyed relaxing on the terrace outside the gym after a day of sight seeing

want us to pay an additional amount for early check in

they gave us early check in

i was charged usd 30 for early check in at 12 pm. it does not make sense.

was able to get early check in and late check out

lovely hotel room that was a good size. early check in given and the bed was very comfortable.

very good location we ask for a early check in and the staff help right away

in was at 4 i got there at 2 and asked for early check in they said would contact me if room became available early we went on with our day

they accommodated our early check in which was super nice after a long flight

we were allowed an early check in which was much appreciated.

perfect for family and kids

were 3 rooms booked for my birthday weekend and staff were great about allowing early check in when able and they were able to have the rooms close together

extra costs on parking and early check in fee

they did offer early check in for an additional $30

front desk staff was great and we were able to get an early check in

requested early check in and they accommodated me

gave us a 3 hour early check in

amazing staff free parking. distance to everything. early check in

the king room was spacey and included a table which was great for meals with the kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

also a must is muir park for the redwoods

very kindly gave us an early check in and provided information about the local area

got early check in at 12:30 pm 4

the people at the reception were nice and allowed for late check out

we could even park our small rv in the parking lot

great spacious room. loved the closet space. very accommodating to our late check out.

location staff was super friendly early check in was possible

it would have been convenient if they offered an early check in option.

staff were great allowing early check in and late check-out

surroundings offer coin laundry services, restaurants, and convenience stores

the laundry is good much quicker than a lot of previous experiences we have had

contacted the front desk the evening before check in, and inquired about early check in

very clean, out dated rooms and gym

is no bar and the lobby communal area is more like a place to wait

nice bar restaurant

no pool and gym too small

i needed an early check in

wifi connection in our room was weak and we had to connect in public areas; fortunately those areas

wifi in our room was pathetic

biggest problem was the wifi or lack of we couldn't log on and if we did only for a few seconds very very

complimentary breakfast was good

desk staff assisted us with luggage, accommodated an early check in, guarded our valuables after checkout, gave helpful advice and directions to

very friendly staff, we asked for an early check in and they were happy to accommodate that and check us in at 11 am

allowed us early check in and they held our luggage for a time after we

even though the breakfast had plenty of options, most of them were quite sugary.

the breakfast had lots of options, and the dining room was elegant and full of charm

the internet. the early check in.

staff was kind and gave us early check in

for a short stay, convenient location and clean, friendly staff made early check in possible

the room was full with cockroaches, window shades didn’t work, the bathrooms were dirty, the laundry room was even worse, someone died in the room next to mine and the police was there while i

very understanding when i accidentally ruined in a towel with my makeup and when i asked for a late check out on the final day

the laundry was not working at that time and the hair dryer was broken

on site self-serve laundry

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

was ready at early check in w/ handicap bathroom

i arrived at 1am, waited for 2 hours and the hotel staff didn’t even mention the early check in option (paying more of course)

early check in and comfy bed.

did not like the fact that the hotel was not able to accommodate my request for an early check in, even when asked in advance

got a quick and early check in and even upgraded us to a king