early check in and late check out it was perfect roof top was beautiful scene from the room was

of noise bleed from rooftop bar and no full length mirror

great food & drinks at the rooftop bar, and the hotel gives you a $30 credit for the rooftop bar each day due to some tax fee you have

great mini bar - comfortable bed - rooftop bar - everything you need for a perfect night in

good gym facilities, & cafe with good coffee nice rooftop bar no homeless were spotted on my street, so

the room wasn t available for an early check in but we had a doctors appointment to get to

gym was well equipped

pillows could be better outrageous service charges for room service

there was no easily accessible room service

in-room service is great

equipe, early check in, localizacao

clearly removed and used somewhere else

us an early check in so friendly

amazing toiletries, good location, early check in and lovely staff

early check in, pool, hot tub, comfy bed, floor to ceiling windows, darkening curtains

they helped to accommodate early check in and late check out, staff was very friendly with kids and always ready to

the breakfast is super good

they helped to accommodate early check in and late check out, staff was very friendly with kids and always ready to

breakfast area has limited seating and you have to wait some mornings if you wish to take advantage

they breakfast was good, we enjoyed the location and exploring san francisco

really appreciate the early check in from the lovely guy behind the desk (sorry i didn’t get his name) we arrived super

great location, early check in, polite staff.

2x extra charges to my credit, 1x i can justify for payment of early check in but the other will need to be investigated by citibank on my behalf as it was

no gym, no laundry machine in the building. this is a pretty old hotel.

it lacks some modern features of cookie cutter corporate chain hotels --no mini bar or coffee maker in the room--but it is impeccably clean, the staff is great and the location is

i was able to get an early check in but when i got to the room there were broken windows and when i turned on the shower

staff is always kind and helpful, location is fantastic, there is a gym for the guests, and a coffee machine, fridge and safe box in the room, which size is fair and

the downside is the gym

laundry prices are too high to

nonetheless it's a simple property decent gym and centraly relocated

rooms were comfortable...breakfast is on the house... early check in was provided

but we still love the morning breakfast and we do get a small view of what's across the street

breakfast included, as always with hampton inn

gym is less well equipped compared to the hampton inn in oakland.

the breakfast exceeded our expectations

the staff were really friendly and let me have an early check in when i arrived sleep deprived from flight from australia

very clean and updated room. bar and restaurant were great. location was perfect.

mini bar very expensive but they always are.

the room was very affordable but still had a proper bathroom with a bathtub, a good really good gym and excellent house keeping services every day

the rooms spacious and they have a restaurant and bar on site

early check in made it comvinient to tour the city

they were very nice about letting us do early check in

early check in covid safe

early check in much appreciated

beach balls and pool toys were provided which isnt a big deal except for when the kids are going crazy throwing em around

good security measurements, had a storage room for free for luggages for early check in and early check out

also having an attached restaurant for breakfast (also good food) was great

ibreakfast in the lobby. not enough seats . the zombie druggies all over the streets

also, the restaurant for breakfast was awful and massively overpriced so i wouldn’t suggest eating there

to really eat other than the restaurant downstairs or the place across the street which has great breakfast

were given early check in after a very long delayed flight from hawaii

early check in. quiet.

breakfast was ok

they offer a continental breakfast and wine hour at 7pm

coffee bar and food choices could have been better

they gave me an early check in after a long haul flight, which i was grateful for

did not know about breakfast

no morning breakfast, but coffee and tea in lobby

no parking and no breakfast

loved everything of it, great to have a good bar & restaurant in the building as well

requested and received an early check in my family came to town for my daughters wedding

the staff was very accommodating and nice. able to provide early check in.

itself was nice and pool/fitness center across street were nice

breakfast was small , pastries and coffee but good quality, fresh.

it would be nice to have some type of breakfast offerings.

the staff allowed me to do early check in which was very helpful

they helped me with an early check in and keep my luggage until the night, when i departed

have a laundry room

it was also a huge bonus to have a laundry on site

tasks, also they have high fees for anything extra and the staff is trying to sell you something (laundry, drinks, early checkin/late checkout there should be more bathrooms - currently 2 per floor

the staffs are very nice, they give me early check in.

they accommodated our early check in request and gave us a room away from street noise

a heavy charge for an early check in , toilet got clogged in its first use

the breakfast is simple, just pastries, fruit and coffee, but it was enough for me

access to americania pool across the street & first floor

when we first got in, we asked for early check in

very kind to allowed early check in due to early flight

our room was available for early check in and was in pristine condition

great welcome on arrival, free early check in, free upgrade, great facilities, extremely clean and comfortable

dif to access wifi

they let us to do an early check in at 11

location is borderline dangerous. very inflexible with early check in.

early check in on my cell phone was very convenient

the gym was good, the rooftop is nice, the furniture/room was very stylish,

people working here are all extremely nice and helpful - the gym is very good - the beds are very comfy - rooms are very

i had to pay for early check in

early check in fee waived which was greatly appreciated as we had come off a 12 hour flight

had landed after 24hour flight and requested for an early check in

i stay there after and they always accommodate my early check in and waive rhe $50 fee

they gave us an early check in and gave us an upgrade. that was amazing.

staff and service nothing was too much trouble allowed early check in and late check out, stored luggage until airport departure, upgraded room

friendly and accommodating staff; they were able to allow an early check in which made all the difference

flight came early so i asked for an early check in and they said yes with a room upgrade

the hotel also offers free gym passes and refillable filtered water on premises

didn t have a bar or restaurant

early check in by 10am

the view was excellent in the customer service was great. had early check in.

excellent front desk staff, early check in, late check out

christine at front desk was really wonderful in checking me in quickly and hotel gave me early check in as i was not feeling well

we’re a big group and they accommodated our request for very early check in coming from a long haul flight

they allowed early check in after two big flights which was the best thing for us

accommodated an early check in

allowed for early check in

great customer service from the front desk, i got early check in from my red eye flight to sfo, they asked if i needed an extra hour to check out

also it has a gym as well 24 hours

the staff is nice and allow for early check in

lgreen just downstairs, short walk to convention center), having laundry facility, free wifi

electric kettle not working but we managed to get hot water at the laundry room to make our coffee and tea

it's location was great...and the laundry facilities were handy.

basic room but with all necessary facilities laundry facilities available helpful

we arrived at 1pm and were told that there wasn’t a room available yet but we could pay for an early check in and then we could have a room

and a constant supply of coffee in the bar / reception area foc

also the bar and restaurant wasn't completed with renovations so looked empty and not too organised

got to hotel ,it said full bar and restaurant which no longer is in use

aesthetic, conveniently located, lots of late night food options for delivery, beautiful bar and

being a genius level 3 i requested an early check in which was denied

early check in, luggage storage, clean and comfortable beds

easy access - good value - right in downtown - water cooler - fast wi fi - luggage locker - early check in available - nice coworking / lounge area - safe and secure building accessible only

neighborhood was not the best for kids. the smell in the bedroom was not pleasant.

i traveled with little kids

staff allowed early check in and late check out

it was impossible to plan ahead: i asked for early check in and was told i should ask again on the same day of check-in

early check in and late check out (one hour łatwe) possibile

staff allowed early check in and late check out

i complained and asked for a late check out so i could have a doze before i left later that day but was told no due to them

super pleased that we managed to get an early check in around 12pm

staff allowed early check in

extremely lucky that they could accommodate our really early check in after our long international flight

reception staff smoking inside, we requested an early check in and were told even if room was available it would be $50 if we wanted to check in

the staff was really kind and helped me with an early check in to facilitate my travel schedule

hallways, spacious ultra comfortable room, amazing staff, interacting with other happy guests, early check

central location; room was clean; early check in and late check out

i got an early check in around noon

location, gym, luxury design

we didn t dine on the property but did enjoy the bar for after dinner cocktails

i had a meeting 5 minutes after i arrived and they helped me with an early check in to get to my room

great facilities, comfortable room. rooftop bar is great

i ordered room service and the food was amazing

food very innovative gym great decor amazing

tried reaching room service for a while and couldn't get anyone on the line initially

we got an early check in, late checkout and they even pulled out a wagon full of toys for my son to pick from

the service was wonderful, they accommodated an early check in and a late checkout to match our flight schedules

wouldn’t recommend staying here if you have kids

room view, top floor gym

gym could be bigger and more updated was very crowded at 6:30 am

thank you for the early check

clean rooms, though on the smaller side, nice little happy hour, accommodated an early check in for a birthday, and last but not least—exceptional staff

comfortable beds, and hotel offers complimentary continental breakfast and happy hour

fee of $25 a day which was ridiculous and you could choose not to use facilities like wifi and gym and you only got 2 small bottles o water in the room on the first day and one $5 voucher for

coffee and breakfast were good to get us going and wine in afternoon was a great bonus!

desk very helpful, gave early check in and also helped me get a handicap room after

unable to get early check in, but the staff was very nice about holding our luggage.

the staff accommodated my request for early check in and gave me an upgrade.

early check in and a complementary upgrade

allowed me an early check in as i had to rush out and drop bags

staff were excellent got early check in

need for keys (was useful since many of us arrived at different times), literally connected to a bar (couldn’t hear anything from our

location, friendly staff, a bar in the back, small but adequate rooms size

second floor is really noisy due to the bar being right below it

only issue was that on one side of the hotel was close to a bar however on the other side hotel was close to the street and on a couple of mornings the street

water was available gratis, although early check in was requested, it was available on payment and hence not availed

in was easy, even refunded my early check in fee because both rooms were ready

luggage storage, early check in, great customer service, quiet, clean, comfy room

i arrived at 9:30 am and i was able to check in upon arrival with no early check in fee

as we had a late flight the staff very kindly allowed us a late check out

patty at the desk was super helpful and sorted out an early check in for me, booked me a taxi fir the airport and held onto my luggage until i had to

a laundry room with washer ($1,75) and dryer ($1,50), and a baggage storage available after check out

- great location - shared bathrooms and room very clean - laundry room

laundry services were good and private showers were nice

was very clean and had numerous really nice bathrooms and a good laundry room also

i was charged $50 for early check in even though the room was ready when i arrived which did not sit well with me

the staff's friendliness, close to sites. early check in. provides shuttle to airport.

check in time at 4pm is bad just so they can get an early check in fee out of you

is beyond amazing, they gave me an early check in nd late checkout, rooms are very tight, location is perfect

desk very helpful the maintenance people very knowledgeable they have fun and games for young kids they have a wonderful happy hour room service if you want it just a classic hotel what's

free early check in

appreciated the late check out

loved the location, i loved the gym, and i loved the bed, and i loved the hot shower, and i loved the boxed water

great staff, in the middle of all sf, it even has a gym

the gym was well equipped

in was easy and they were able to accommodate early check in

early check in avail which was really appreciated since i had been up since 230am to be at the

they allow me to have early check in & late check out

gave them a few days notice)

we got an early check in for no charge

to pay for early check in, raining, clothes wet, no where to go because outdoors were wet, cold and raining,

our early arrival the bell staff requested an early check in for us

arrived early and really appreciated the early check in

great location, great service, early check in, comfortable room

arranged late check out without any fuss, very accommodating

we arrived shortly after 1pm and inquired about an early check in and they were able to get us in

e staff at the frontdesk offered without request,

very friendly and helpful staff during my one week stay in the hotel, able to get early check in after long international flight

good location with average gym facility. friendly, although not too knowledgeble staff.

loved their gym too

location, early check in, friendly staff

was lucky to have an early check in because of my early flight

was in good position for tourists. liked early check in.

we got in quite late so when we slept in past our check out alarms , even still

not for kids

great helpful staff. early check in was brilliant as we d travelled from sydney.

the staff were very helpful with early check in. much appreciated.

being so friendly, welcoming, and helpful, to the beautiful, clean, lovely rooms, the great gym facilities, and then central location in the financial district along the california cable car

gym could have been a bit better and more well equipped.

great place to bring kids

was able to accommodate us for an early check in

good breakfast and good service

staff were really nice and allowed me into the breakfast room after hours to reheat my food and check-out an hour later without an additional fee

good easy check in and out provided late check in breakfast was ok laundry was cheap and good as on site

breakfast

staff was friendly and helpful for an early check

safe during the daytime, it was not an ideal location if you wanted to walk to a restaurant or bar at night

gym was nice with a sauna

the gym also was an added bonus

com for breakfast - 2 adults 2 kids, hotel would only give vouchers for two adults

early check in was available which was greatly appreciated

she was loke a sister taking care of everything: early check in, fresh coffees, aby troubles with door

you arrive earlier you gotta pay $10 for an early check in, no option of letting your bags there for

landed very early but was able to request an early check in - otherwise i'd of have to have waited 8hrs

wifi signal was very weak, which is affecting the tv channels too

also, due to covid, there's no room service and it would've nice for them to provide more towels and coffee, without having to ask

my only tiny concern was that the wifi was a bit slow, some times of the day.

good wifi

distance from union square and to forget the receptionist was very cooperative and allow us for early check

hotel bar drinks were ridiculously priced. $13 for a draft beer?!?!

gym bed was comfy

the bar was also doing a free wine tasting during our stay

hotel room with two queen beds, the hotel room is very good for families with kids

the day before checking in i called the hotel to see if i could arrange possibly early check in due to the fact that my flight would be coming in hours prior to the 3pm check in

extra for early check in when the room is available is a fantastic way to loose customers

the room itself was pretty expensive, plus i paid extra for the early check in, a bowl of fruit for my child, and the parking that was a block away, so all in all

from the start we were very appreciative that the staff allowed us early check in given how tired we were from our flight

front desk staff allowed free early check in and very nice.

the breakfast, early check in and location was excellent.

my wife was unable to check in with the kids whilst i dropped the rental car off, because she wasn't the name on the booking

room, and we asked the front desk for a spoon and he told us that he could not take one from the kitchen because the next day he would not have one for the breackfast

i didn’t see any gym nor spa, nor pool, nor anyone opening the door for you

the gym could have been better.. with some more equipment.

staff have always been great with early check in and providing a room with a view

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

staff, early check in

the gym actually has fruits, something i did not expect

333 bar has amazing food, personable service, and a great cocktail selection

room was ready for early check in and was very clean

they also accommodated us with an early check in

i could do an early check in

were very kind to allow a complimentary early check in when i arrived in the morning after a long haul flight

very helpful in reception who gave me both an early check in and a late check out

early check in & helpfulness with request for quiet room

extra for early check in and ended up with a tiny room

wifi either not working or frequently breaking

gym was very clean, but is on the small side

nice staff, great location, great bar, amazing breakfast.

were able to get express check in, early check in, a room upgrade

location, got an early check in upgrade for free, spacious and light room, very helpful staff, nice free tea and

early check in appreciated

staff, thank you to liz for early check in fabulous

let me check in early even though i was there way before check in time, and waived the early check in fee

we are provided with early check in and even breakfast on our arrival in the morning

very friendly staff and easy early check in

loved early check in, friendly staff, location, happy hour, and breakfast,

good stable wifi

bug in room no room service tooo busy

early check in done quickly with no delay

no kids facilities. kids got nothing to do there and breakfast was overpriced

the gym is a really solid fitness facility for a hotel and the presentation of the venue was everything

wasn't prepared with kids and stroller

expect a pool & at minimum a spa in a five star resort