this time we needed an early check in and to my extreme pleasure the front desk representative made it happen and we could

pool could have been a little larger.

here (1st time 5 yrs ago) love the friendliness of everyone, location close to family, the pool , breakfast and warm chocolate chip cookies are wonderful

looked brand new! staff were extremely pleasant, especially breakfast staff!

lots of choices for breakfast and plenty of local places if you are looking for something else

of our needs, specifically when the times of our event changed they immediately worked to get us early check

how hot the pool room was if you weren’t swimming and watching kids swim

the bar area and breakfast was great

staff was great pool and hot tub clean

swimming pool was one of the main reasons we stayed at this hotel

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

breakfast, pillows, wifi, hot water

there was no information in the room

quiet room with 2 comfy large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free great wifi & breakfast, very clean, great communication and the best value

breakfast was very nice

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

hostest is great property is beautiful and very clean breakfast is amazing

tina was an amazing hostess, making a great breakfast for us and providing great conversation and accommodations

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

tina’s breakfast was delicious. i felt totally spoiled and really warmly looked after.

nice people. early check in.

on a main road, but motel was slightly elevated to provide quiet location - close to saratoga spa & park, shopping &

this motel is perfect for the saratoga spa and the gideon

the location is great and being in between balston spa and saratoga springs means lots of restaurant options within 15 minutes

very nice staff and helped with a early check in. very much appreciated!

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

clean, updated room. comfy beds. daughter enjoyed the pool. staff responsive.

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

i have to nitpick, i'd say the gym was little small with only one elliptical and if you are looking for that spa bathroom they

asked for early check in and they were very accommodating

excellent rooms lovely pool and gym and the free transport to town was great.

check in was great. very informative. room was large n clean. free shuttle to downtown.

we attended an event at the spac and there was a free shuttle to and from the event

like everything in there, it was great, my kids are watching tv and swimming, they say it was

staff was very friendly and helpful i asked in advance for an early check in because we were attending a wedding at another venue nearby and my request was

pool and gym area was also dingy

limited no fruit , showing up in my credit charge for breakfast supposed to be included, no gym

a good dinner menu and a bit later bar just in case

not a lot of handicapped parking, more space in front for hilton honors than handicapped

early check in and late departure

i called after i got my car, and the woman at the front desk accommodated an early check in (about an hour early give or take)

clean, near airport, pool, and gym.

all the staff was very friendly and it was nice to have a late check out with out a charge

clean, near airport, pool, and gym.

the front desk provided an early check in

like the low key service of the staff, the gym/poool, the suite layout and kitchen

cutlery in the kitchen is missing forks.

spacious rooms, full kitchen and fridge, awesome breakfast!!!

and close by to a casino with plenty of shopping

we were given early check in that was very helpful

extra seating area in the suite was great to be able to relax in, front desk staff allowed for early check in, which was great after a long drive

we received an email saying we could have early check in for a fee of $25

person who checked us in was not very helpful - she didn't really explain much

only thing this hotel is lacking is a hot tub down in the pool area

i was also able to do early check in which was great

breakfast was great & service was excellent!

room service is very good and fast

great free breakfast , comfy, comfy beds, appealing design, light airy

family had both breakfast for mothers day and lunch the following day and both were amazing

parking spaces on premises (when available if lot isn’t full), allows pets and accommodated our early check in request

hotel provided an early check in which was perfect. great location!

what's up with not providing wipes in the gym

great size room, friendly staff, good breakfast

the gym is also decent for a hotel gym

the breakfast was very good

staff went out of their way to offer us an early check in when we arrived too early

pool area

nice pool

room service food

parking was an issue

early check in

nice gym space

the breakfast bar had very little available

breakfast, though plentiful, was typical bland american version of what one would get on the

front desk employee very nice, as was the airport shuttle driver

i needed an early check in for this stay and they were extremely helpful and willing to assist

wide variety, fresh delicious breakfast. very helpful staff everywhere.

of the breakfast offering had lots of sugar

loved the location to the rivers casino, and proctors

the hot tub and the complimentary breakfast

requested an early check in and we knew we would be leaving early as well, and the manager worked at meeting our

clean room and pool.

breakfast was ok, but can't complain for complimentary.

the pool was closed.

great breakfast!!!