the front desk was great. we needed early check in and she made it happen and was very friendly.

pool had some adults only hours

breakfast was and fresh, we love feature

location, comfortable beds and great breakfast

everyone was very nice. hot tub in room nice. breakfast very good

uncarpeted no early check in, kind of sour man from india or pakistan on desk

laundry, parking, dining locations are convenient and meet my needs

needed an early check in for meeting

pool was small, no hot tub, breakfast was good but very simple, i would’ve liked to see a more

i guess if i had to complain about something, i wish they had a bigger pool

no bar or restaurant

they loved the breakfast and said the staff was very helpful and really took care of them

clean rooms. the staff did a great job of accommodating my request for early check in.

staff was very accommodating when we requested an early check in and it continued throughout our stay

get the room i paid for at the rate i paid asked f r early check in believe i was charge for it as well got there 7 am as

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

liked most of it but didn't try the breakfast or pool.

received great front desk service and appreciated the early check in approval

they have a shuttle also for anyone traveling to the airport

pool was awesome.! room was fantastic.!

shuttle is run in an efficient way

pool table,,bar area and the room layout

we had asked for early check in

breakfast could have been better.

we did not utilize the pool or other “amenities” of the hotel, so i have no review on that

property was very clean and well maintained the staff was great and the little kitchen was great to have in the room

love rooms with kitchenettes

location from airport is great and staff with early check in were very accommodating

location and pool

the pool and hot tub were really nice

part of hotel under construction, pool and hottub looked a bit dated.

walikg distance to a nice local bar for

staff was amazing and accommodated is with an early check in

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

booked with a different hotel at first but the staff was so rude about early check in i declined to stay there

cleanness, stuff, convenience to the airport, price, good breakfast choices..

the staff was also very accommodating regarding early check in and a little extension on the checkout time

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

the room was cold the tv didn t work and no wifi if they had didn t work

it was amazing! beautiful place and the pool was clean and super relaxing.

hotel with large hallways, comfortable rooms, nice pool, spa and gym

the early check in/late check out

the breakfast selection was small

only thing i could see that could've been better is better breakfast selections

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the continental breakfast sucked

requested a early check in, a month before my stay

they even gave us an early check in which was great

joe at the bar was exceptional...location was key..they got us an early check in as requested.

convenient location, nice facility for exception that fitness center was closed

the fitness center and atrium pool!

staff was great. we requested early check in and they were able to accommodate.

only disappointing aspect was that we had to pay $150 for early check in

wish the spa would have been open on sunday and monday but i understand that these types of businesses

rooms are fine -beds comfortable -full service bar and restaurant

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

early check in, cocktail hour and breakfast and location to r& r hof

we took the free early check in

i made a request for early check in and we were given such an attitude about it even though we said we were

plus they got us in on early check in which we were so happy about

i appreciated the extras -- early check in and check out

early check in, friendly staff, location.

had called three times requesting early check in, room wasn’t ready after being assured it would be

we were allowed an early check in.

plenty of room, nice kitchen

i wish the bar was open a little later;)

early check in and never heard back from the hotel

called in for early check in which was approved and on the day our room was not available only to sit in the

the hilton honors app is super convenient for early check in & contact free

pool and gym were well

it was easy to find. clean. kids loved the pool

clean, great location and early check in and late checkout.

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

breakfast, gym, friendly hotel staff / front desk

indoor pool, jacuzzi and gym

breakfast was pricy but delicious!

i requested an early check in and the room was ready upon our arrival

allowed early check in, very friendly staff, comfortable bed, good breakfast...

plus we was able to get early check in and late check out so that’s a major plus

the breakfast item availability and quality was wonderful

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

friendly staff. allowed for early check in.

allowed early check in. the room was spacious, clean and quiet. free parking.

- neighborhood was a little scary - they don’t sell laundry detergent

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

woke up the kids and us both… after 3 hours of loud music and significant screaming from the room next door

we were able to get an early check in

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

our room service dinner was excellent

convenient with laundry and gym room

room was very good and room service was excellent

location .. amenities .. bed comfort .. early check in ..

staff from front desk to breakfast staff to bar staff, all were wonderful

friendly staff. clean. quiet. comfortable beds. shuttle.

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant nice

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

staff was excellent, let us do an early check in, we arrived early fro out of town

she was able to accommodate an early check in for us

start with, they accommodated an early check in, which was great

breakfast has been going downhill for a few years. it's no longer a plus

it had a very good breakfast buffet and the wine bar was excellent