easy early check in and late checkout

i called and got an early check in

frozen fruit for breakfast was undesirable and no waffles

breakfast was great. lots of selection for kids. location, close to great lake crossing outlets.

breakfast bar supplies were not kept stocked

also paid for the early check in and they got us in before noon

kids and i came into town for a show at dte music theatre

the kids were out of control i actually was knocked into the pool by the unattended children

great breakfast choices as well

it has a an indoor pool with an outdoor patio

arrived early after a bit of a rough day and they allowed us an early check in

didn't use the pool, but it looked clean too

pool wasn’t open- under construction- rude employees

the pool was dirty with slime

the outdoor pool

hotel employee at check in was nice and allowed me early check in.

the room was large. kitchen big. comfortable lazy boy and sofa and king size bed was nice.

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

kitchenett area was a nice touch even though i didnt cook there

can do laundry to the blankets too

we were able to get an early check in for 10am

breakfast was a mirage

one device can be in wifi or u pay extra for it and pans and pots for the kitchen and extra towels or shower stuff was extra cost but also couldn’t get it for $107

location kitchenette staff was exceptional!

breakfast, no wifi no coffee not even a complimentary bottled water

staff was great and accomodated us on early check in and late check out

the food in the restaurant was exceptional and our room service breakfast was on time and just right

staff was great and accomodated us on early check in and late check out

parking was hard to come by in spite of a large lot on a saturday night

liked the lobby area and fitness/pool area was nice. the location was good. friendly staff.

the ability to have early check in

staff was friendly. did allow and early check in which was a plus

to see if we could get an early check-in before the celebration of life we traveled to attend started

i had called earlier to request early check in at 1pm and that we would need 2 rooms near each other andwas told that would be fine

the meeting the early check in and lower level request

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn t get despite of asking for many times

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

room service was phenomenal and walking distances to everything downtown

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

room service and food was awesome

early check in, and always nice front desk staff

were abel to accommodate my early check in

the spa tub (needs fixing asap though it leaked terribly)

i was on the main floor right across from guest laundry and hotel staff room

the pool smelled like moldy laundry

and the spa tub doesnt hold water

only thing i was happy about was an early check in

weekday breakfast closes too early....at 9am.

spa suite was very spacious and comfortable

the pool outside was nasty with a small amount of green water that smelled

breakfast was wonderful will stay there on my frequent trips