was told day before early check in no problem but that morning when i called was pushed back

the pool area was hot. it was cooler to sit outside in the 95 sun.

needs a better gym

rooms the breakfast everything about it is so nice the lobby, the dining room area, all of

breakfast is delicious

friendly staff, clean, good location off highway, good food options, early check in

we enjoyed the pool/hot tub but wish the weather was warmer

soda machine for the kids

we have stayed here several times and it has always had a lot of kids running around

breakfast and dinner, whirlpool, free parking

our flight got switched and i called to see if we could get a early check in

free hot breakfast and on-site laundry.

easy check in, late check out

laundry facility washers had hair/detergent build-up and only used powder, which was not available

machine & laundry were broke the first night

concierge lounge and early check in.

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

pool available, mostly kids

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic getaway

concierge lounge for appetizers and breakfast was a nice perk

early check in and the concierge lounge was convenient for snacks and breakfast.

no bar open until after 3:00pm elevators really slow

pool was beautiful. wonderful location. friendly people

the outdoor pool was pretty and well maintained

the pool area had lots of smelly trash, no towels,

room was ready for early check in which was much appreciated due to our red eye flight

days, pool was warm, basketball and fire pit were enjoyable, check in was easy, even accommodated early check in

the pool was freezing.

nice hotel, very clean, kitchen in room and amazingly comfortable beds

all the crews are friendly, clean room and free delicious breakfast

cleanliness laundry early check in

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

cleanliness laundry early check in

location was great - early check in was very helpful -was great for passing through heading west

great location, friendly staff and a nice breakfast.

good location nice pool

i can’t stand it when fitness centers think that they have to blast you away with noise

the room was clean and the breakfast was delicious

i was able to get a early check in time.

no room service

shuttle and valet parking was great

i love the hospitality, the fitness room, the food& the club

disappointed it did not have a swimming pool.

even accommodated an early check in for us

the kids always love the hotel and the adults love the hot tub

would have enjoyed spending another night so we could have made full use of the fitness room and indoor-outdoor pool

maybe the swimming pool could be bigger

construction had an entire parking lot closed

friendly staff and early check in

they have a bistro inside. a swimming pool and a gym.

miss the pool being open but i understand the covid precautions.

pool was cloudy

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

they accommodated our early check in and a quiet room.

staff was great and allowed for early check in for setting up for post-wedding preparations

easy to get to off the highway, very nice room, and breakfast was great!!

pool was chilly, kids didnt want to swim because it was too cold.

the hotel was perfect in that it had a great indoor pool, a huge breakfast & great location!

i was able to get a last minute early check in at no additional cost

you for early check in no matter the time

asked for an early check in and my room was dirty

exercise equipment in good order and as good as found in a major gym

to have kitchen facilities and microwave, toaster, and refrigerator in the room

we asked for early check in and they said no because we went through booking

the pool was broken and the sofa bed squeaked every time i moved, waking me and the others in the room

the pool was freezing and i thought it was supposed to be heated.

very clean , hot water in the shower , good breakfast

kids yelling in the hallway most of the night

unable to use member features like early check in, nobody at the desk until 3, & nobody was at the desk at time of check out

they did get me early check in which was

they wouldn't allow early check in for any reason and they weren't full

the rooms were clean and there is a pool.

the pool, hot tub, and arcade

charge for an just few hours early check in , it so unfair

after several days of no room service, i inquired and as told we needed to request room service

the heated indoor/outdoor pool was a hit with our kids

the pool, the parking, the food, the free arcade room, the 24 hour gym, everything was great

no room service as i arrived late bed sheets: was cold at night, no proper duvet

value, has all the basic necessities, daily housekeeping, gave me an early check in

they accommodated my early check in.

price and early check in.

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

size of room . location / near work laundry available