experience, they refused us for early check in one hour before time and we left then our car got broken into and our bags stolen

the staff was welcoming. my request for early check in was granted.

enjoyed the stay i also enjoyed the breakfast and the staff were very friendly and helpful i would use your hotel again and refer to

the gym facilities were clean and modern

the gym center is very decent, cardio equipment and a free weights area, clean and well maintained

breakfast was good, staff was friendly. gave us early check in.

some of the best continental breakfast i’ve had! room was spacious and clean.

breakfast was great. staff was very friendly.

gym some machines were not working

decent breakfast. great location if you are going to the stifle theatre

great location. clean room. allowed early check in.

front desk very responsive and fullfilled our request for early check in and late cleaning

gentleman at the front desk was extremely helpful and was able to get us an early check in and up grade my room to two queens

requested an early check in when i booked the rooms on april 29th for the june 25th stay

com i asked for an extra bed and early check in

loved the early check in, because not every where can accommodate but they did, no problem

no early check in time.

location, view and early check in

it had a hot tub (guess i missed that in the description) but the pool was sufficient for the kids and had a wonderful view

pool was warm and had pool noodles for the kids

the front desk customer service was outstanding, and we appreciate the early check in accommodations and the staff being very attentive to our needs during our stay

did a great job accommodating early check in requests and late check out as needed for a very large group

not a huge deal but the pool was always crowded and the food area was always crowded.

pool was cold

of the extras were a nice surprise: full hot breakfast, 5:30 kickback, popcorn and drinks for the kids

i was allowed an early check in

allowed for early check in.

the front desk staff would not allow early check in

had an early check in so that was great but when we returned to the hotel later that night our keycard did

breakfast and nice sports bar with good food on site

i went in to check on a parking pass & was blown away when they offered an early check in because they had a room ready

the enclosed outdoor spaces was nice for our kids to get out and run

the king room was not sufficient for 2 adults and 2 kids

the bar was closed

hotel is clean and quiet; nice bar and breakfast options. close to downtown. free parking too!

front desk went out of their to accommodate our early check in.

when i booked the room i was told i could request an early check in and i did

the breakfast was perfect for our family with kids

pool facilities and the lack of cameras to help control the people bringing 9 kids per adult

the swimming pool was perfect

opened the room for early check in.

not an area i would recommend for a family to stay, and they don't have a pool or anything for kids to do once you get back to the hotel

have had the fitness center like it was prompted

the room & free breakfast

breakfast was good but would have liked a bit more variety over waffles

called in to do early check in and they let me, that was very nice

hotel breakfast buffet was very good

the staff everyone of them from the reception desk to the kitchen and house cleaning all were very friendly

nice to see the hot breakfast back and my grandkids really enjoyed the swimming pool

kids went to the pool 5 times in 3 days despite arriving the first day after 3pm

of town a few hours earlier than expected, so while on the phone i inquired the possibility of early check in, which the hotel accommodated

there’s a nice gym and laundry

we wanted to enjoy the hot tub but it was dirty and packed full of kids

walgreens and the beautiful shaw neighborhood (we walked the dog and enjoyed the houses) my three kids loved the pool, ability to have food as soon as they needed it in the morning and i enjoyed

the breakfast had a lot of options and was good as well

late check out and early check in

loved ev charging, cool vibe!

were told they were booked up full with reservations okay no big deal but then we tried to order room service and they told us they weren t doing room service we d have to come down to the

room service and they sent a coffee mug that was dirty

full advantage of the extras like the rooftop lounge

charge for an just few hours early check in , it so unfair

love that they have a fitness room and laundry room with easy access

good wifi

wifi was spotty, but almost every hotel seems to have this problem

breakfast is included, free parking, free wifi and excellent customer service

rooms were very clean. the beds were extremely comfortable. they allowed us an early check in.

i liked the spacious room and cleanness. the wifi was fast having ample parking space.

have liked more breakfast choices

the breakfast bar i paid for!!! it didnt happen!!!

everything else was to my expectations. plus there was breakfast in the morning

front desk, accommodated my early check in to get ready for an event

pool was very clean & relaxing

the breakfast was excellent

nice pool area and clean room.

breakfast was awesome, clean area, food plentiful, the location is great right by freeway to travel

for early check in said i’d be there by two and up at four went to the room still dirty dirty sheets

accommodated us with an early check in

the breakfast area needs to be bigger for the size of hotel you have

still no breakfast, or swimming pool open. i truly think that should be compensated..

however, the pool was very shallow, and my son was swarmed with mosquitos while in the pool

convenient for the location we needed . the staff called us for an early check in.

they let me do an early check in and offered me complimentary breakfast the next day

pool

it is easy to get to, park, and take the shuttle

facilities obviously still closed due to covid * wasn't able to inquire if in-house restaurant or room service was available or temporarily closed due to

we requested early check in due to cardinals/ cubs game

the pool always had towels for my kids

the pet fee seemed a bit high at $50 per animal.

the pool always had towels for my kids

the breakfast and the evening mini meal