i was able to get a last minute early check in at no additional cost

asked for an early check in and my room was dirty

you for early check in no matter the time

i did like the idea that there was a kitchen in the room, but would have preferred to have free breakfast downstairs

free laundry was a huge blessing

friendly staff and early check in

they have a bistro inside. a swimming pool and a gym.

pool was cloudy

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

i was able to get a early check in time.

we we're really satisfied with our stay at your casino

didn t like the fact the parking garage was on the other side so i had to walk all the way down the hall which is very long

it was beautiful, plenty of parking, well organized staff.

shuttle and valet parking was great

even accommodated an early check in for us

they were a bit over the top, but that is kids nowadays

proximity to old town st charles, breakfast was wonderful

having dinner and breakfast both included is a gamechanger

cleanliness, heated outdoor pool, kick off hr, and location

staff was great and allowed for early check in for setting up for post-wedding preparations

they accommodated our early check in and a quiet room.

terrific price (lower price than many of my peers at other hotels with less amenities), free breakfast, free internet, indoor pool, in-room fridge and

the free breakfast was not bad

than many of my peers at other hotels with less amenities), free breakfast, free internet, indoor pool, in-room fridge and

days, pool was warm, basketball and fire pit were enjoyable, check in was easy, even accommodated early check in

room was ready for early check in which was much appreciated due to our red eye flight

loved the variety of breakfast items each morning

the pool could be heated.

the small kitchen and living room really make this one of the best options i've ever seen for a family, or

early check in and the concierge lounge was convenient for snacks and breakfast.

loud, too many kids. snell of marijuana outside the hotel.

no bar open until after 3:00pm elevators really slow

the bar was open till 1am, located in westport plaza, was the best thing about this location.

hotel was full of kids there for a soccer tournament

concierge lounge and early check in.

small pool and lots of kids couldn't swim i think they should have adult swim time

other than shuttle driver not showing up they sent another who was great

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

breakfast buffet should be complimentary, $15 overpriced,

cleanliness laundry early check in

was swimming and there was a group of kids who kept diving in the pool and splashing every where

large group of kids but the hotel managed the noise well

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

large group of kids but the hotel managed the noise well

our flight got switched and i called to see if we could get a early check in

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

early check in was appreciated as we were able to change to attend a funeral

breakfast was good

the staffs were really kind and supportive. 24/7 shuttle came right after i called.

hotel shuttle was available and the front desk and driver made it very convenient for us to use.

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

facilities were very nice. nice restaurant, pool and early check in. n

early check in!

requested early check in through booking

so close to the airport and had a good bar food

we ordered room service and after waiting an hour and a half, we called the front desk

they let me do an early check in and offered me complimentary breakfast the next day

convenient for the location we needed . the staff called us for an early check in.

staff was welcoming and the shuttle service was spot on for the airport commute

they allowed 40 people/kids in their 15 person pool. yikes!

the fitness room was amazing, food and bar were good. both swimming pools nice!

they accommodated my early check in.

value, has all the basic necessities, daily housekeeping, gave me an early check in

price and early check in.

size of room . location / near work laundry available

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

was told day before early check in no problem but that morning when i called was pushed back

great free food and drink options, lovely pool, and good gym. very helpful staff

the kickback happy hour and breakfast

the gym is well equipped and not too crowded

i chose this hotel for a momcation i spent the night away from the kiddos and did a self spa night

charge for an just few hours early check in , it so unfair

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wifi fast and i had easy access to parking which was important in this trip

we also used the laundry facilities which i found clean and inexpensive

no room service either