early check in - room was great

the pool changing rooms locker area was cold

room service twice, was very good and reasonably priced

wifi doesn t work well but i don t think you can really expect that in such a location so i

the room was modern and well appointed, with free wifi which worked ok

allowed early check in due to committment in city. breakfast was excellent.

and close to everything including the bus routes, main road to edinburgh (about 35 miles) parks, golf club, coffee shops and pubs

hotel staff were great at accomodating an early check in as we were travelling through for a wedding

everything was good from early check in and breakfast in the morning

which was a real disappointment as we were travelling from afar and when we inquired about an early check in they refused to commit in case the existing guests requested a late check out which

when we arrived the girl at the bar told us it would be £10 more for early check in which was not mentioned previously

very friendly, and arranged an early check in for us as we were attending a wedding

very helpful and friendly staff, very accommodating with early check in etc

great atmosphere in the pub in the evening and kids were allowed until 9

the staff are really lovely food very tasty bar very cosy

kids eat free at weekends staff were great, really friendly and helpful

spa bath was epic. plenty tea and coffee too

early check in. clean room

the staff were very helpfull and friendly including the room service ladies

i love the bar with sport on the tv s in the

nice clean place.plenty parking

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

i was able to arrange early check in time to suit my travel/stay requirements for working shifts away from home

ev chargers too a plentiful

convenient location to motorway with access to ev charging.

me in,and quickly handed me the kye to my room,asked for late check out (1pm) at the cost of 10 £

location (convenience and ev charging) for travel. cheap price.

to a very friendly welcome and an early check in

been run down,staff not helpful we arrived 30 minutes early and they wanted 10

got an early check in which meant after a super long drive we got to spruce up and get changed before we

staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

you have trouble, please ask at reception

spacious field to play with kids just outside the dining area

early check in and free breakfast sunday morning, staff were lovely!

hearty and delicious breakfast

great stay breakfast amazing comfy bed staff really friendly

excellent restaurant and food and a great bar area

lovely bar too with excellent beer

communication from staff prior to stay, lovely warm welcome on arrival with early check in as we requested

hotel / bar and restaurant finished to a very high standard, food was fantastic, highly recommend the

the bar had a lovely atmosphere and the cocktails were lovely

later than expected, bar was really lively and busy, staff were very welcoming and extremely helpful

the balerno inn also has a restaurant and bar, we were not pressured into eating there, but we did and were not disappointed

good to have early check in at 2pm, gave us time to explore the very interesting lead museum in the neighbouring

location, lovely traditional building, very cosy, excellent staff and breakfast, we have booked again

great evening meal in the bar and lovely homecooked, generous size breakfast and continental choice

warm welcome by rab and rachel the pint sat on the bar ready for me, the food is so filling and 100% ok (the ribs 300%) the breakfast is so filling

limited bar food menu

arrived early from a long flight from new york , the staff soon seen we were shattered and gave us an early

the hydro pool was out of use on the day we had our spa treatments.

hotel, set in tranquil grounds, wonderful staff, fantastic facilities especially the jacuzzi and pool, and theeeee best tattie scones in all of

the kids also got activity packs at dinner

the gym and the pool were fantastic

early check in, comfy room, very nice staff, transfer to airport

early check in was not available, but the option for luggage store was available

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in was requested

in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early

kids food in the restaurant was very reasonably priced which i wasn t expecting ( 4 (*) given a very spacious family room overlooking the planes landing which the kids were thrilled with (-)with two children, the fold out couch/bed mattress was too thin and uncomfortable for the kids, they had a poor nights sleep (-)would have rather had a full regular bed instead of pull out bed for the kids (+)50 adult and kids go free (-)in ground floor with windows to terrace and some people smoking and kids playing loud - couldn't sleep early (+)kids option in the restaurant was very good reasonably priced bar and food menu nice to relax after (+)we were away very early so just grabbed a coffee and some toast for kids. (-)95 the only thing we went for was the kids menu because it was better priced

i could get early check in which really helped me a lot

they wanted to charge an extra £10 for an early check in but relented so that was ok

clean and comfortable, early check in available

no breakfast due to early check in

great accommodation, terrific vibe in the food/ bar area

early check in was also facilitated

perfect location for an early flight. early check in subject to availability.

also, i booked a wake-up call because we had a very early check in and flight, but unfortunately the staff put it down for the wrong day, so no call

staff very friendly. early check in was super. location fantastic being so close to the airport.

staff, offered help with early check in as my kid was sick on the flight to edinburgh

hotel staff were very accommodating with early check in and late check out

nice hotel close to airport with full bar and good restaurant- staff all very nice.

amazing mood set in the pool with the led lights, great that children are allowed as both my boys loved swimming and my

swimming pool and gym great breakfast.

breakfast was excellent

clean and comfortable and bonus got an early check in and helpful friendly staff

extra charging for early check in despite of mailing them

i got in touch beforehand and requested early check in which they arranged, and then they helped us with parking, trams, etc and even made

managed to get early check in which was a bonus. room was basic but ok for 1 night.

upgraded without charging to triple room and also gave us early check in at 11am

allowed early check in after long flight from hong kong very much appreciated.

early check in and facilities.

early check in was accommodated

early check in when we arrived at 10am late check out 12pm

the facilities like the spa and leisure

early check in

has a bar and restaurant

m), would nave preferred an extra hour.

and personable place, with convenient restaurant/bar and good wifi, rooms with private bathroom

monday to thursday the bar closes surprisingly early

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

ideal location for golf trip and hotel reasonably priced.

if you were into golf, it’d be

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

room and after calling ahead we were given early check in as we had a wedding to get ready for

also had to get an early check in as we were wedding guests at nearby venue so having to pay extra 30 to use the

were attentive and so accommodating- the airport transfer was great as they kindly gave us an early check in and late check out -

we had early drop off of luggage and later on an early check in

early check in and late check out options could have been offered together as a package as opposed

staff were great and i had early check in at midday.

requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding

wifi didn't work, however, i didn't ask about it either

clean and comfortable stay, staff was welcoming and helpful too my kids like the place

there was no way myself and 2 kids age 15 & 10 could sleep in a double bed

lots of space in the family room. allowed us an early check in

booking the room , i put a family of four , but have me a room for a family of three , my kids had to share a bed

guests coming in late night screaming kids

room was a very nice size for a family with 2 kids

we missed a kids' item

the team managed to give us an early check in as we arrived earlier than expected

clean and early check in and late check out

comfy bed and good sized room, got an early check in which was great

the bar and restaurant staff, aimee, donna, scott, chris, pamela just to name a few do an amazing job,

the bed mattress was old kids running around late at night

was very clean and they even had the room ready for an early check in

very well run hotel, bar and restaurant

room and en suite were a pleasure to use even though the torfin is a bar and a lovely one at that

we ate at the bar in the evening

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

we requested an early check in as we had a 3am start to our journey from bristol, we checked in and were given the

early check in, which really helped as we were in city for evening gig

they did their best to meet our early check in requirement

we went for taylor swift and they made such an effort with giving us early check in, and really leaning into the concert

perhaps recently decorated restaurant/bar was great breakfast great staff great managed to get an early check in which was ideal as we were headed to the zoo straight away easy enough to hop on a

the early check in option, the staff were helpful. rooms a good size and the location

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

nice wee bar downstairs

the pool & facility s. early check in.

told i could change days from friday to the sun with early check in and late check out, phoned sunday morning to confirm everything to be told there

early check in was really nice, as was the 15% discount for restaurant usage

great rooms very comfortable nice bar and restaurant. very pleasant staff

i didn't get to use the gym or the pool, i definitely try to get to next time

the day of arrival we had problems with our water and the hotel organised early check in for

room service a really good feature

location was perfect .. breakfast was great and the hotel was beautiful

ached eggs on toast) - spoke to the chef who

ev chargers onsite was also helpful

they allow early check in.

the bar was cosy and friendly

was nice having a bar down stairs that you can relax in before retiring for the night

no noise from bar, but nice that there was a bar available

the bar has very friendly locals

early check in and late check out

staff were very accommodating, we got an early check in which was fantastic

there's a very comfortable lounge bar which is relaxing for a few cocktails

check in and late check out

were lucky to get a parking space on arrival but after going back out in our car in the evening we needed to park on

very friendly, clean modern room, delicious breakfast and staff allowed early check in as room was ready good his route into city

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

even allowed early check in

early check in, breakfast, friendly and helpful staff

he tried his best getting early check in for us and kinsly cancelled our spare room, his understanding of the change of plan

the staff were lovely and gave us a free upgrade and waived the early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

got early check in

i requested an early check in and it was so slow and didn't happen

convenience. access to public transport. early check in.

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

we can do early check in for free

friendly staff that were accommodating to upgrading our room and early check in.

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

breakfast was great. the bar service at night was also good.

early check in.

adjacent bar is fine for a snack and good prices

nice bar and restaurant

did not have breakfast,the location was fantastic,lovley and clean room

great location , fantastic breakfast, large room

the staff were super helpful and were able to get us an early check in which was incredibly helpful

early check in.

was allowed early check in too

i had an early check in :) without extra charge

and friendly staff, specially thanks to ana at the front desk who allowed me an early check in after a long fly

late check out times and early check in compared to other hotels was great too

we loved the breakfast, (so tasty and huge portions) and the bar, and the service throughout was excellent

was hungry as i hadn't eaten much, so i was delighted when there was a little wooden thing with a room service menu qr code

the lobby bar was lovely after a long day of sightseeing

i ve been to hotels with higher ratings that didn t offer fast service like this one, the room service responds and brings anything i ask for within minutes

early check in and we were allowed to use the left luggage which was a great help for us

staff friendly, early check in on arrival.

close to city centre had all the facilities needed in the room spacious late check out on sunday

say there was anything the i would class as didn't like would've liked a more cost effective room service paying a 5 tray charge when a budweiser is only 4 and something is a little odd

good breakfast and room service

early check in for 15

35 for an early check in.

location, early check in and helpful staff.

great location. helpful staff. also lucky enough to get an early check in which helped a lot.

allowed us early check in, huge rooms and beds, great location, super friendly staff

specifically receptionist- i already paid for the early check in and i totally understand there must be shortage of rooms but at the time of

early check in is available for an extra cost

charges for early check in even if room is available

an early check in at 2:30pm instead of 4pm

they accommodated with a slightly early check in and a twin room as requested

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

friendly staff, cleanliness,comfort, reduced parking, early check in arranged.

staff were accommodating was able to get early check in and late check out no problem

arrived early and the reception offered to early check in as well

great stay and staff done well to accommodate early check in

requested an early check in and the staff rang up to the cleaners to tell them we had arrived