staff were great and i had early check in at midday.

requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding

wifi and felt the lady serving at breakfast needed some assistance as she was eushed off her feet

we also had a couple of kids on the second night with us, and they also enjoyed the food

wifi signal in the room was very

early check in,the en suite,the bed,the location and friendly staff

a burger at the orchard bar is a must- very friendly waiters

and drinks there so many times over the years never been disappointed the young lady behind the bar with the dark hair is a credit to your establishment i wish there were more people like

room was big, warm and bright with coffee/tea & kettle facilities in room and a little bar fridge

and all the staff were all dressed up for halloween and was made to feel very welcome, the bar was well stocked with lots of choice will definitely stay here again 5

room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

an early check in an hr before arriving

we got an early check in

even after requesting early check in, and advising i was disabled our room was a good distance away it also wasnt ready

having use of the spa and gym makes the stay so much better, the food was delicious

paige the receptionist was awesome with ourselves and the kids

the hotel was accommodating as we required an early check in.

kids had a blast, we're currently staying at the double tree by hilton in glasgow and it's no where

the bar and snack prices are extortionate.

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear a thing

the staff on reception they were so friendly and helpful very polite the staff on the breakfast bar they were amazing excellent expectations i really like the place i wouldn’t think twice for

spacious and comfortable, staff friendly, early check in no problem

early check in; friendly staff; clean well appointed room; lovely evening meal; well positioned

staff were lovely and food excellent both dinner and breakfast

the rooms as they are below the main restaurant and it is an old building but the restaurant and bar close at 11pm so it doesn’t disturb

breakfast was above & beyond

and jackie were so helpful with showing us where to park and allowing an early check in

delicious breakfast

there were little biscuits, hot chocolates and toiletries and the breakfast was outstanding

was very friendly - loved the breakfast server, she was so sweet

yummy breakfast

early check in was appreciated

wifi in the rooms was a downside

50 extra for room service so had that every morning comfortable bed and nice

the wedding party that seemed to take over the whole hotel - no food in the bar that night

room superb staff lovely bar and restaurant very nice great location

staff was great - we needed to do an early check in as we wouldn't be back from edinburgh until after the desk had closed - they were

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

the staff at the bar were very helpful and pleasant

meal was gourmet quality, staff were very kind as the 2 cooks in kitchen came out to carry our heavy luggage upstairs, parking was around back and it was easy to

staff were friendly and helpful the bar had a nice buzz staff were attentive

the staff kindly arranged an early check in and nothing was to much trouble

have liked to have used the spa but it's for over 16's only so there really wasn't much there for kids to

plenty of parking, nice restaurant and bar, good location

breakfast was great

so grand felt spoilt room service was fab

staff friendly and able to get early check in

enjoyed the facilities, including the bar area

breakfast was great, an excellent choice of food for both adults and kids.

there were only 2 members of staff on for the bar/food, i was the only person at the bar and i waited 15minutes for

pieces to do they had a toy section they had colourings which i thought was great to keep the kids entertained toilets were clean and fresh

to a very friendly welcome and an early check in

location is great and was offered an early check in which was very helpful.

early check in facilitated staff friendly beds comfortable great view of ochils

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

bar was great for the football and the staff and clientelle in bar were very accommodating

great the bar has gluten free lager

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

if you were into golf, it’d be

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

nice bar and restaurants attached to the hotel

early check in. clean room

problem with login onto the free unsecure wifi

would have liked the option of room service

no room service during my stay

ze and confort) , good level of service , clean room , room amenities , good room service , free parking ,

early check in was great for young family

breakfast was first class even with two young kids making a mess very understanding staff

breakfast is very good

1 although comfortable was above the kitchen with the constant noise of the extractor fan

breakfast was a buffet, however, it was fresh throughout the extended breakfast period

staff went out of their way to accommodate our early check in for a wedding and the breakfast was superb

we requested early check in & they were able to oblige

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our absence

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we needed

quirky old building with lovely bar and restaurant. lovely bedrooms.

large airy room. warm. good shower. lovely view. early check in good.

sea view, large comfortable bed, good powerful shower with early check in and late checkout compared to other options

there was no evening bar at restaurant after 5pm

plenty of tea and coffee in room and a chocolate bar

30, you are either in your room or you have to go out - no lounge or bar or other services as the word 'hotel' suggests

was lovely and we were given the requested early check in

all round great hotel - breakfast , rooms , staff , parking & value for money definitely be

was amazing staff very friendly and very attentive and equipped for kids too

food at breakfast was great, good choices and the chef even made my young nephew chips on request

for our overnight stay even though almost empty the hotel was warm and comfy, the usual breakfast bar was replaced by freshly cooked individual orders plus the normal cold dishes

staff were friendly and knowledgeable about the local area and facilities i requested early check in and

staff were lovely and i had an early check in and little later checkout too

we asked for an early check in and the staff were accommodating and helpful

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with constant fam or turbine noise

we based ourselves here for a golf trip and the location was ideal, central to gleneagles, st andrews and east lothian's golf

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

we also asked for an early check in and this was granted

super friendly staff, early check in after a long journey, great facilities, nice breakfast

were allowed an early check in free of charge

-good value for money. -1 hour early check in.

very helpful and friendly staff, very accommodating with early check in etc

the breakfast and bar the room was great and a very comfortable bed

staff in hotel and bar were very helpful and friendly

great atmosphere in the pub in the evening and kids were allowed until 9

if you have kids need to think about it

& bright spacious room, staff were all lovely, we git an early check in for our event which made the go stress free for us

disabled had to wait 2 hours for my room even though i asked for early check in

staff very helpful and special mention to orla who went out of her way to find me for an early check in

delicious breakfast

and friendly reception, spacious room, lovely outlook to the racecourse, good choices for breakfast (included), spotless room and bathroom, great towels, beautiful bed

early check in and free breakfast sunday morning, staff were lovely!

excellent restaurant and food and a great bar area

was so friendly nothing too much trouble, rooms was lovely clean,very comfortable and modern, breakfast was excellent we would

great stay breakfast amazing comfy bed staff really friendly

the whole place was amazing , room, food, staff, location , bar will defo be returning.

were able to get an early check in which was fab as we were attending a daytime event

got early check in we asked for and got a room at the end of the hotel away from the night club a

we ve stayed a few time s now and have been offered early check in and late departure at no cost

room service due to staff sicknrss

free parking with validation

staff are helpful and super friendly - sorted us a n early check in no bother - breakfast tasty

the team were very accomodating and organised an early check in and a travel cot in our room for our daughter

were very helpful,i required an early check in to attend a wedding,,no problem ,staff were

early check in and late check

the hotel was very comfortable and had plenty of parking.

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

accommodated me with an early check in! thank you. loved the funky atmosphere! helpful staff!

room, friendly staff, early check in and a very cool vibe to the hotel

staff at bar was very slow

quietness, cleanliness of entire area and the rooms, friendliness of staff, the gym facility( small and basic, but we did not expect to find it at all), the location( very close

the room was perfect bed was comfortable and breakfast was lovely