windows that open. clean, allowed early check in, nice breakfast, accommodating staff.

breakfast was excellent

were in a king bed room on the 1st floor beside the laundry room and when we arrived the noise of the washer spinning was very loud but the clerk at

such as the guest laundry room and gym are fantastic

have laundry machine parking free, breakfast offer very much earlier likes 6:00am very close to airport,

they honoured my early check in and waived it because of my bonvoy loyalty

before making the booking i made a call and i asked their representative about early check in, and mentioned that we will reach to the hotel by 2 am and i need to check in that

very helpful sraff. we were able to get an early check in.

kids enjoyed the pool

kids enjoyed the pool

we asked and got an early check in. staff at front desk were exceptional.

arrived early after a very long international flight

staff were super accommodating during a snow storm. the early check in was nice to have

was clean, comfortable, very good breakfast, friendly staff, but most importantly, my request for early check in was granted, my room was ready at 11 in the morning, which helped me a lot

it was nice to have access to a gym while i had to wait for the plane in the evening

they did everything to accommodate, granted early check in and late check out no extra charge

no laundry on site, pay an extra 20$ per day for parking, a little complicated to get here !

was extremely friendly, room and pool were clean, food was ok

17% service charge for room service

pool could be slightly bigger.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

the location close to convenience store and wifi.

we were given early check in as well

spent one night, but would've liked another so i could have used the pool and gym

was not clean facilities like gym and pool are closed lol no slippers with your robe in the room which was

would of been a lot better if there was a laundry room.

t not uncommon with other hotels)but the hotel offered us a

were super helpful, we arrive early in the morning & they allowed us to do early check in

were able to get an early check in with no problem

spa was wonderful. room very clean

mirrors on the ceiling and a spa bath in the room

it had a nice spa bath.

our flight came in early and they facilitated an early check in

comfortable room with a small kitchen with all the necessary equipment

there was a laundry machine and dryer in the basement available to use

self service laundry is available at no extra cost

we also did our laundry here - and the use of the laundry room was complimentary (including the detergent, etc

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

longer quality towel for the pool

it has a lively bar

just perfect, location is great! restaurant and bar choice make it a must.

the staff were friendly and the pool was amazing and warm!

very kind at the check in, allowed us early check in and late check out. everything was great.

he was asked if its possible to get a late check out as we wanted to go to church first

room service was excellent location was really good breakfast selection was very nice

breakfast was healthy and served in beautiful stately room

excellent service great breakfast

we were upgraded to an executive room at no charge and early check in was made available to us

30am, a guy at the front desk is kind enough to let us early check in

were allowed early check in as we were coming from ottawa

staff was not cooperative for early check in. lifts are congested and wait times are longer.

lobby bar and cafe experience, it closed early and had a limited range of drinks and snacks

location free breakfast early check in

accommodated is with an extremely early check in when they didn’t have to

bring hear plugs for the family and kids if you want a good night sleep

there could have been a pool or hot tub in gym!

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

allowed early check in upon request

room service food was brilliant, however my steak was a little cold and the chips a bit burnt

not very proper for familly and specially kids however all staff very very friendly and best

hotel doesn't have a lot of public space

we really enjoy the bar bistro off the lobby of the hotel

couldn't get an early check in.

room were very nice. they allowed early check in and a late check out.

we got early check in although we weren t expecting it and late checkout, which is much

let us have an early check in and late check out. easy to got to from the train station

early check in

allowed early check in after a disaster stay in neighbouring hotel

and let us not forget the staff, at the front desk who manèges an early check in as we were flying in from an lax red eye for an early business meeting

also we hire laundry services, very slow service and they return it dirty

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

there is water but it is listed in the menu as one of the bar items with a charge

special shout for an early check in, after travelling 40straigjt hours. comfortable bed.

everything staff were great , they let me have early check in loved it

i requested for an early check in, and room was actually ready when we arrived way earlier than the usual check in

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

the staff have us an early check in and the staff we can into were nice

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

early check in was great

my flight arrived on early morning in 7

to everything, relaxed atmosphere, perfect to have a relaxing day, or evening at the lounge bar with friends and or family

pool closing too early

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

location and pleasant staff , early check in time

was very courteous and cooperative and facilities for early check in after a long haul flight

gym facility not that great

the only bad thing there was the gym. was soooo bad!

location and the friendly staff accommodated a super early check in at no additional charge

all and especially the fitness center with two peloton bike

modern, clean, had everything that i needed. great bar and restaurant as well

fitness centre small but well appointed

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

ultra early check in worked perfect and really so it should i had only two choices by the airline

the placement of the built-in closet and wet bar area by the bathroom is great, and really helps make the room more spacious

the wifi as listed on the room tv could incur extra charges

the gym was fantastic, big and spacious and had a

room service and was very happy with the food, service and politeness