staff were very pleasant and helpful en suite was very good and bar facilities

location,nice cosy bar area,good selection of drinks

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

early bar closure

lovely bar with delicious food

needed blackout curtains in the room. wifi was intermittent

comfortable room, great food, staff very helpful. safe parking for motorbike.

country inn, with very well appointed rooms, really friendly staff, and an excellent bar and restaurant, with a great selection of food and drinks

dodgy wifi

wifi dropped in and out frequently could have made life a lot easier if it were reliable

single female business traveller i am always looking for a friendly hotel that has free wifi and room service as i don't like eating on my own

the staff were fantastic even though they were short of staff. the breakfast was exceptional.

bar food wonderful, excellent portions and perfectly cooked

the wifi was adequate for browsing, emails etc i have to upload audio each night and the speed of the

delicious breakfast smile reception good staff beautiful yard two lovely

the bar and restaurant were comfortable and service first class

the restaurant and bar area both provide excellent facilities and an easy ambience and the food was great, good choice

next to us it sounded like there was a room with a young family with kids who were running around and screaming and shouting, we were up early and i was not impressed

the rooms, restaurant, bar and surroundings were absolutely wholesome

more family friendly, not sure they could cope with our active two kids (4 and 6)

nothing. i hope that a spa centre will be added one day!

didn t really like using tablet pc for room service.

room service also ordered which never arrived even after waiting 45

parking a little awkward - 250 yards from the hotel

parking was limited but we understood this was due to a wedding taking place the same day.

the bar staff were so friendly and funny and made us feel so welcome

minor issue having to go outside briefly to get to rooms from bar entrance

breakfast, bar and dinner

the style of the bar and hotel was just what i was looking for for an overnight stay.

of confusion over final bar bill

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we had 2 rooms next door to each other which was great to keep the kids close by

we had 2 rooms next door to each other which was great to keep the kids close by

dog friendly and an ev charger on site

plenty of parking available

and oh why does nobody provide a bar of soap

we had our evening meal in the bar and the food was fantastic

we really liked the kids play area to occupy our 3year old

rooms were clean and comfortable, the food was lovely and the traditional bar was friendly and warm

a pleasure to stay at a proper english pub with great bar staff and a lovely proprietor

lovely staff. good food. comfortable bar / restaurant.

breakfast and staff fantastic

the staff were great. there was a coloring area for the kids.

location close to stonehenge, 2) very clean room and bathroom, 3) kids getting to eat (breakfast and dinner) for

friendly staff, nice bar & grill. breakfast excellent

my room was spacious and clean, there is a good gym and the food was lovely.

lovely relaxed bar area with a member of staff also taking time to provide a complimenatry glass of prosecco for

bath, fridge, room service

so close to the city centre and so many food and bar options

a and gym)

lovely comfortable room, good wifi and great breakfast!

the twin room (no 7) was clean and spacious enough, all staff were cheerful and friendly whilst breakfast was

breakfast was amazing, staff were awesome - couldn’t do enough to help out

lots of choice for breakfast and children catered for

nothing, breakfast is fairly simple which suited us.

the bar was great too served drinks proper like old school , very nice landlord

great breakfast, friendly staff and we had such a brilliant time in the bar with the locals x

and tidy hotel staff friendly helped woth early check in to attend wedding breakfast

the room was tidy and very spacious, saying there was a bar and restaurant downstairs we did not hear anything

the staff , bar , restaurant was excellent. also the dogs were well behaved

though the hotel does offer room service of some items, but not

the room was lovely and the breakfast excellent, the wifi was also fast enough to work on

wifi didn't work in our rooms

the cookies in the room were a hit with the kids

limited bar facilities.

peeling wall paper in bar area was also shocking visually

although some renovation work going on, the bar area was really nice

reception bar and restaurant areas were very nice and warm

some breakfast items was very over cooked make guest aware the mini bar is complementary

king lounge & bar were very good and the setting typically old very british style

very clean and modern hotel with good lounge and bar spaces

prompt room service with a good choice of menu available in the room

wifi really fast

our room was comfortable, large with excellent wifi

thing our room had a coffee machine and mini bar maybe have extra my advice would be everything was perfect

next day the ample and delicious breakfast was much appreciated

only issue was wifi, not working in the room at all, despite multiple reassurances that it would

parking was a bit tight as they were busy.

wifi worked well too

lovely big room next to the river. staff kindly let me have room service.

just what i needed on route for one nights stay and parking area, no complaints.

plenty of parking

wifi

ample parking and the b and b was easy to access from the main road

were wonderful, bar meal superb, beer good

our room was immaculate. it faced the main rd. we had a view over the golf course.

the bar and the restaurant very, very clean

gym much smaller than looked on the booking site

be in customer service where i felt i had to wait to long at times as there was not a permanent bar staff

rooms were spacious and comfortable, bar and restaurant are delightful and staff are amazing

cleanliness of the hotel was first class and the breakfast was excellent

good size room, comfy bed and pillows, staff, easy parking, ok wifi

the bar staff were friendly and attentive

chairs in bar area worn out not comfortable.

the walk to the bar under cover

coffee and biscuits left for us - they accommodated an early check in for us

bed was lovely and comfortable, place was kept clean and tidy, bar area was nicely decorated

unable to access the wifi.

couldn't get the access to wifi.

lovely clean, comfortable and spacious room with an excellent en suite. ample parking.

the gym is well equipped and the spa pool is great for an evening swim

gym could do with a bigger weights area.

staff were great when i sent back a salad on room service because it contained fish

the outside pool area super nice, especially during hot days, the park also beautiful

i think the breakfast could have been a little better.

breakfast was good

fab rooms above the bar restaurant

central, lovely bar and outside area

comfortable rooms, friendly staff, great bar and food menu, continental breakfast was included

excellent self service continental breakfast

actually to nitpick the avo toast for breakfast was supposed to be sourdough but it was cheap white bread - they must have run out but

breakfast excellent

breakfast was very nice

large but very cozy and comfortable room, big enough wardrobe, hairdryer, great breakfast

restaurant & bar food also very good

wifi was slow. poor phone signal.

is in good place, free off road parking, restaurant food is fantastic, would recommend it to

us until 7 because there was a wedding on, despite the restaurant being empty and having young kids that can't eat that late

safety issue for kids in a family room

i would definitely recommend and we are planning on going back again soon with the kids this time now that i know what’s in the surrounding area - mcdonald’s- park - funfair

since the death of the in laws had to find alternative stop over when visiting the kids at university honestly thought i was booking a little room above a little town pub but in

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

its rare we have a night without kids, and so we both woke up feeling like new people

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly sleepy town

fantastic breakfast , very professional staff, excellent service

parking is plentiful and free

for golf players, there are lots of equipments to rent in the golf club which is just behind the

breakfast is good aswell and room service was spot on

item was left off the room service order and both desk lights did not work, leaving the desk area very dark to work in

was quick and helpful room size was very big well stocked up bathroom and plenty of towels bar menu for was excellent very good value for money drink prices very reasonable would definitely

wifi was a bit dicky, better in the morning.

weren't given welcome package with information, wifi etc

comfortable bed, excellent breakfast

no bottled water in the room or information sheet that there was an option for room service etc

and also angie at breakfast, she always makes sure i have everything i need and am enjoying my

bar was shut because the system was down, but these things happen and the staff opened and let us

lovely hotel. perfect location, very friendly, warm, bar open till late, cannot fault it.

the beer on tap was tasty as was the room service we ordered

the wifi dropped out for about 10 minutes whilst i was working, but soon restored

very slow internet in bedroom as wifi was awful

attentive staff very good rooms - spacious, well equipped love the temple spa products disabled parking right outside

breakfast was great need more parking spaces for disabled

made a brilliant place for birthday celebrations: over 3 days did, afternoon tea, spa, dinner & golf

very nice hotel and staff, lovely food, fabulous pool. golf course looked amazing.

one didn't connect) and perhaps an updated room service menu

tray charge for room service.

wifi not available in room. bathroom a bit small. net curtains need replacing

location is fantastic with parking - bar for a late night drink - refurbished rooms, lovely

working wifi everywhere

location, accommodation, and breakfast

atmosphere of 16th century building - comfortable room - no noise disturbance either from bar or road

the restaurant food was very very good, and a first rate breakfast

food, very nice ambience in bar

the hotel itself is immaculate from the bar and restaurant to the rooms themselves

food was great and the bar area very nice, breakfast was good

full english breakfast was provided

helpful staff, free parking, great location, very quiet outside due to private courtyards, strong wifi in bedrooms, good buffet breakfast options - hot and cold

breakfast was incredible

the cathedral close with a view of the cathedral, free parking and within easy walking distance of wonderful restaurants

clean room, great breakfast and close to the cathedral

the spa facilities were fab and the breakfast was perfect

spa and pool facilities were great

pool, steam room, sauna

staff encountered were very helpful including spa chaps where one of them provided small dressing bandages for the handles on the crutches of one

containing everything we needed, staff are lovely, polite and attentive but not overbearing, breakfast is good caters for most

so welcome and the food is amazing- all home made and full of flavour- the locals who were at the bar made us so welcome- room faces the road that we had but we slept fine - and will stay again

for dietary requirements rooms were clean and comfortable very large cat park and very easy parking

the food in the restaurant was amazing and the bar has a fantastic selection of pretty much everything

free parking

parking was free which is always an added bonus

the wifi at reception still troublesome connecting to wifi at checking out happen previously and

grounds were beautiful not much for kids to do which was a disappointment

great staff and facilities, nice gym and spa.

friendly staff, spacious room, great room service, warm and welcoming

garden - ideal for dog to exercise that extends to nature reserve and golf course excellet food - consistently good breakfast, bar and resturant

good car park, free wifi, good breakfast, clean modern room and good location for us.

the swimming pool was spotlessly clean and good fun

availability of room service

nice spa services

the swimming pool was a good size, very clean as were the sauna and steam room

nice modern hotel with clean rooms and facilities. pool and hot tub are nice.

very modern and clean. a good gym and nice spa area

ev chargers were always full so i didn t manage to charge despite checking multiple times.

gym noise but was offered higher floor but could be bothered moving, wash finished by 22.00

room service arrived over an hour before i had scheduled it for and they forgot part of my order

evening meal was also very nice and had room service

the parking was so easy being right outside the hotel with plenty of space

there is plenty of parking and it even has electric charging facilities for those who have electric vehicles

service both at the bar and in the restaurant was excellent and

clean tidy friendly. helpful staff good food ease of parking

my children enjoyed collecting it from the bar in the mini milk pails

nice menu in the bar and it is open a good long time

the room was lovely, bar was homely, and the breakfast was superb

clean, beautiful rooms, nice bar good food and lovely staff.

also, we booked two rooms as we had our two teenage kids with us but they had our rooms at opposite ends of the hall, i was disappointed they didn’t

all was fine. i only had an overnight stay & didn,'t have time to use spa or gym though.

room service would be a plus with little ones in tow

only one tiny thing. in the bathroom the bar of soap was labled

hotel is opposite the marwell zoo and breakfast is included and parking also great sauna small gym and a swimming

advertising a spa but only a sauna and pool ,needs a bubble pool ud83dude42

room, breakfast, service all excellent.

us into the restaurant, took our order and brought to our table was lovely and very good to our kids as was the other gentleman who came over and chatted to them

the wifi in room 301 didn't quite reach the desk.

kids east free (breakfast)

comfortable rooms, friendly staff, good choices at breakfast and the bar was open very late.

hotel with really good facilities pool and gym are excellent all the staff were absolutely brilliant,i lost my wallet and the lovely lady

fantastic staff. nice restaurant. lovely gym a spa.

i loved the pool

gym was open 24hrs and great opening times of the pool too

spa was out of action but is being repaired

our room was lovely and quiet despite being over the bar and being near the paulton park entrance road

everything was great, the room, hospitality, the ambience in the bar at night,

the morning was really tasty & all the staff were very friendly & our room was very nice and our kids love it too

very nice place to stay at ,lovely comfy room and welcoming bar area

only thing i would suggest to make it even better would be a swing set or kids play area as this is obviously a pretty consistently used family stop over place

slow breakfast service; kitchen staff not friendly

you will be greeted by very friendly 24hour reception, safe parking, large rooms with lovely soft towels

bonus of live jazz trio in bar when having evening meal

great staff amazing food very clean top not little bar and restaurant very quite a big thank you to the staff you may check in a customer but you

room service cost.. food was not great. need more selection on coffee tray

wifi intermittant cobwebs in room and not much evidence of cleaning tables lights etc

eakfast was superb)

really lovely areas to sit in the garden/patio area. nice bar and restaurant area. good parking.

the bar had a good selection of gins and whiskeys and the restaurant had a great selection of white and

breakfast and service exemplary.

similar issues picking up the wifi on my iphone in the smaller double room as i did with my previous stay, but i was able to

parking and room were ideal

plenty of parking

the evening meal was delicious and the breakfast plentiful

the bar had plenty of stock, and the wine list was also very good

local bar was overcrowded food poor

was thrilled that bar open all night , could get beverages all the time and breakfast very tasty

comfy bed, thin walls so hear kids next door

we were attending a funeral and they let us have a late check out which really made our day work much better

lovely little bar and tasty breakfast

a mini gym on site

breakfast was delicious and interior was beautiful

room service and menu was excellent

the bar wasn t open when we got back to the hotel

staff were accommodating of our early check in, rooms were ready, spacious with a lovely walk in shower

the pool was lovely and warm, perfect for the kids

kids loved the

did use the bar for a few drinks tho & very nice sofas by the fireplace

ception, bar and dining room)

the restaurant was closed for most of the time, due to staff shortages and there was no lunch or bar snacks served, an afternoon tea was available, but was fully booked

beautiful setting , cosy rooms / bar area

the room was far too basic and lacked a tv, chair, desk, wifi and no decor

very friendly from the minute we walked through the door into the cosy little bar, to when we left

above the bar are small if you have large suitcases

more helpful, taking delivery of a suit in the morning and also having the rooms ready for an early check in

opposite is an impressive golf course for golfers amongst you

good location free parking good breakfast buffet clean room good shower comfortable bed

staff were great with the kids

there was a lot of choice for breakfast

breakfast was good my partner was very happy i would have preferred tomato instead of beans and a

in the event the room was next to a laundry room where there was a clear sound of

bathroom design and lighting sorry to say that but it s a nightmare , my kids were afraid to use it at

didn't use room service but looked good woth some options available 24hrs

no car park or laundry room

cept the last day) clean facilities helpful bar and housekeeping

the spa facilities were absolutely amazing and we had a lovely, romantic weekend!

the elegance and the breakfast

modern, comfortable and clean. great services with golf, spa, gym and cricket stadium.

such a brilliant place. wonderful staff and a gym to work out after work.

too many people had to wait for more breakfast to come out not enough staff in kitchen one chief also had to pay for water in the

swimming pool and restaurant time could be changed more later at list on summer time

hotel with all the facilities great food reasonable bar swimming spa gym very reasonable priced rooms very nice staff especially the

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call the reception at 11pm

like everything this hotel has to offer, including the spa facilities, room and fabulous breakfast

shouldn't complain but too many kids. apart from that it was great

fact the bar was open until 1

the bar was also nicely stocked and there were some board games in the lounge for when you want to

i am travelling with two kids, aged 10 and 2

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

early check in and account

open reception/play area for kids great and safe for them to be playing there

breakfast was really nice and kids could eat

great location for food , shops and things to do with the kids near by

breakfast in bed and the spa facilities

amazing buffet breakfast