grandkids had a wonderful time , they stayed in the indoor pool because of the rain , they bowled, played at the arcade, and just all around had a blast

spacious rooms, great amenities including mini golf, location near to busch gardens

like having a full kitchen so the fact you can get a villa that offers that was great

i loved that i was able to cook in the kitchen instead of eating out

my son is 4 and he really enjoyed the pool, mini golf, and the playground

the breakfast was excellent and the kids loved the swimming pool

really enjoyed the heated indoor pool

pool was closed

the pool was warm

breakfast

gym equipment didn t work, the tv cut on and off and the toilet in the room didn t flush

parking and close to market

laundry facilities is good provided that it works

room service did not come and clean our room, so didn t get fresh towels etc the hallway wasn t

the parking lot was big enough for all

it was spotless and supplied with immediately needed supplies (soap, laundry detergent)

golf group make a trip to williamsburg area twice each year for past 10 years

the gym is small, with 4 people working out it seems crowded. they could use a set of dumbbells.

if kids are accompanied by parents, it should be ok

kids were obsessed with the pool, my teen was in love with the condo - bed, shower, view, fireplace

filthy and suspicious activity. i definitely didn’t feel safe with my kids there.

pool area

my room was on the fourth floor, and almost all night kids and other intoxicated guests were up and down our halls all night

the pool was clean and really enjoyed the entire days i was there

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

prepare to meet a lot of kids at breakfast and at the pool

due to covid 19 restrictions, but alternative very good and easy to obtain, traveling with 4 kids and a dog very accommodating facility

the kitchen was nice

the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was fantastic, and the breakfast was good

some of the breakfast food more to choose from

not enough parking in front. rear parking needs more lighting!

clean, good location, excellent breakfast. nice bar in lobby.

the wine bar is a great touch as well

there was plenty of parking

parking is weird, spread out over an area and confusing as to what is hotel property and what is

provided free breakfast, wifi, parking and had an indoor pool

great location near restaurants, awesome continental breakfast! great value!

on the property for the whole weekend without a proper ac unit during a hot weekend with two kids

the pool/gym was closed due to construction

very good breakfast provided. nice pool .

the breakfast and evening cocktail hour was the best

continental breakfast, the absolute best!! the bar area

room service wasn't that great

and it had a very nice set up but due to the covid-19 the bars and everything is close but the pool was still open and me and my family had a great

i was already going to a company party but would have enjoyed staying in and sitting at your bar

enjoyed the pool area, and though i didn't use it, the fitness center had some updated and nice equipment

indoor pool was so cold even the kids didn't want to swim in it

was very nice however as an older couple we wanted to swim and relax however there were so many kids we could not get into the pool

pool was great but the whirlpool did not have operating jets

sparkling clean, they have a laundry, fantastic caring staff

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt it showed in photos

laundry services could be smoother and the detail cleaning could use a little more attention, but

very clean good breakfast clean pool. just fantastic. great location.

breakfast could have been better.

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking distance

my fiance and i used the gaming room and wanted to play miniature golf but ran out of time

a beautiful hotel with great suites. well maintained. pool was beautiful. location is perfect!

i loved that there were different options to do from the golf course to the beach volleyball court to the pools to the game room

we had a lot of equipment in the back of our truck and it was so nice to park right beside our room and be able to keep our eye on the equipment

mini-golf, pool, hot tub, large chess, and a daily activity take place, including waffles one day

wonderful breakfast in the morning and the pool is excellent to cool off in on a hot day

loved how clean the entire hotel was, from the lobby, to the rooms, to the pool area, and the breakfast area

very friendly staff and the breakfast was fantastic.

we really enjoyed the free hot breakfast every morning

great room close to everything (laundry, elevator, ice )

when i booked the room i had a option to include breakfast

room service could have been better considering what we paid for this room.

loved the large suite

for the price of the room i would like to have free continental breakfast

pool/hottub

pool was cold and that was one of my main reasons for booking this place

indoor pool

breakfast lacked

clean, kind staff, great breakfast! the beds were excellent.

my family loved the hotel breakfast plus it was great to have access to an indoor pool

clean room and facility including pool and gym

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

the breakfast attended might not want to cook so much eggs and sausages that early when there's not a

laundry facilities excellent

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

there was mold almost everywhere, our room, the pool and the laundry room was especially disgusting, mold was all over the walls and ceiling

stayed in and really appreciated the friendly staff and the extremely clean rooms and the free breakfast buffet

air conditioners, extremely friendly and courteous staff (especially mark), comfortable bed, has laundry services (both

the room was large and came with a spa tub in the actual room

moth, cockroaches, no air conditioning in the common hallways, laundry room a

changing in the room was difficult as the room can be seen from the parking lot

were able to give us a very late check in and a late check out

nice hotel welcoming, friendly clean, breakfast included but we ate elsewhere, close to

wasn't enough parking, but i understand the days inn parking lot next door allowed overflow because the two

comfortable room. great breakfast. nice staff.

it's right on the river and the blue heron restaurant and bar on the property has great food and friendly people

late check out

breakfast was very good

laundry facilities good

golf course( putt putt)needed work

the location is superb. the shuttle bus to colonial williamsburg was perfect.

would be that the bigger kids and pre teens mostly took over the toddler play area within the water park making it hard for my 20 month old to play without getting pushed around or trampled

breakfast was very good

we also enjoyed the pool while there

clean, huge room, super helpful staff, great breakfast and 24 hour coffe, tea, and hot chocolate

air conditioning of gym was not working

pool was small

s quiet, spacious, strong sense of history (manor house and gardens, mini golf and pools for the kids

was clean check in was an easy and even thought it rained the kids still had plenty to do at the pool can't wait to go back and try the other

requested an early check in and had no trouble getting in to the place even though we were even earlier than we

this resort offers a lot to do while you are there, mini golf, playground, gym, indoor/outdoor pools, activities for the kids, a restaurant on the property

slow checked- in tiny gym

staff was friendly and continental breakfast was great.

but no breakfast as advertised on agoda's website

main reason for staying at this hotel was because it is extremely pet friendly and because of the kitchen that's attached to your room

liked kitchen

you get a kitchen and bathroom and bedroom with two beds

friendly staff and owner, spacious room, early check in, excellent location, tasteful breakfast

even my kids rated their experience here highly :)

the real surprise was breakfast

had a very enjoyable stay and loved breakfast

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

they had a golf course, so maybe that was it

bar food with no fine dining

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

inside pool was open yet outside wasn’t

great location. great gym.

the outside patio area and bar were great. the view of the golf course was great

we are looking forward to coming back and playing golf at the course adjacent to the property

this place is huge, beautiful gardens with massive trees, golf coarse right outside the back patio

great location, spa, dining, and fitness were top notch. outdoor pool is fantastic.

the indoor pool needs to be updated. feels like a ymca but it is adequate for lap swimming.

the swimming pool and fitness centre were clean and tidy, with plenty of towels etc

just off of the colonial area, you can walk everywhere they have a nice pond with ducks and kids can roam around there beds were comfortable, big bathroom with double sink was good and tv

didn't like that they made the pool so complicated to get into

wife called twice for pick up from spa

as we had a family with young children in the room next to us and we was woken at 7:00am with the kids running around and shouting and the parents didn’t stop them (not the hotels

no waffle maker at this best western location. indoor pool closes early for me.

our room was next to the laundry room, so we were woken up by the cleaning staff who were talking loudly and yelling to

they have a pool but we were only there for a night and got there late do we didn’t get to use it

gym was icky better to remove than to advertise it

clean and great breakfast

pool closes at 10, same time as the parks

breakfast was good and the staff were top notch

the bed was very comfortable and relaxing, the pool was also cleaned and ready for swimming.

everything except the breakfast

was laundry carts everywhere

bar closes at 4pm

beds, fabulous breakfast, pool, wine tasting upon arrival, bathtub, close to jamestown and williamsburg

the pool and courtyard areas were great for evening beverages

maybe only keep the pool deck a bit cleaner from the natural environment.

wish the menu of the restaurant on sight had a larger selection and we wish the hotel had a bar with drinks and appetizers for the evening

breakfast was nice

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they didn’t even have change i had to wait 20 minutes

gym, pool, rooms, everything looked long term “under construction” or incomplete

location and facilities were fine. near busch gardens and the water park

price and proximity to water park

water was cold however that did not stop my son or the other kids there from playing in it

the pull out couch for our kids could have been a little bit more comfortable for them.

the bar was convenient and a starbucks in the lobby was nice

were small for two adults and two small kids

the kids loved the pool and whirlpool

i loved the amenities the pool and gym was awesome

location, pool, restaurant on site.

we was placed beside the laundry room and it was loud all night and morning

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

ank you!) staff was nice

pool river was excellent for the kids and just to unwind and relax

one of the pools and pool bar was closed during our visit.

the lazy river was perfect for the kids and the other pools were perfect for us

website and handouts from the resort state all pools are open until 9, but our favorite pool with the lazy river closed at 8 every night we stayed

was absolutely excellent, staff, food, accommodations, activities for kids, prices, already checking for return trip

beds are comfortable, breakfast selection is really nice.

it was clean . the free breakfast in the morning was delicious and fantastic.

breakfast was very good

nice clean hotel. staff was friendle and accompanied me with an early check in

excellent room, excellent breakfast.

tea and coffee bar in the lobby is a big bonus for us

quiet, clean, great breakfast. staff friendly & professional.

breakfast was filling and tasted very good

i stay there often and i l o v e the huge breakfast always delicious

awesome coffee bar with great selection, good breakfast and convenient location

exceptional washington room and main floor renovacation and elegance and wonderful breakfast

breakfast was superb in every detail

the fresh made to breakfast was the best we have had in any venue, ever

delicious fruit plate, sweet breads and omelets for breakfast, or gourmet waffles

wonderful hosts, great room, and great breakfast!

everything was excellent and the breakfast was really good

my daughter loved the pool and i was impressed with how clean it was

indoor pool

the room very clean the breakfast could better little better

too much chlorine in the pool

the pool the staff

pool and work out room. cable picture quality very good. several good restaurants near by.

the heated pool

pool was warm and suitable for my kids

the gym ! i got a great work out !

parking space in the back u have to walk to the front in the cold

the breakfast was very good

pool

rude and deliberately price gouged when we needed to check out early, though we hadn t even had room service for the entire week we were there

breakfast was my only thumbs down

the kids loved the pool.

breakfast was great. staff was great. i m

very clean, comfortable beds, comfortable couch, well stocked kitchen, great buffet breakfast.

minor item: the restroom near the breakfast/lobby area was completely out of toilet paper in both stalls and there were no back-up

breakfast and pool.

breakfast was good…easy and fast. we appreciated all the choices!

the outdoor pool was a plus for the kids

we had to go to a dufferent hotel to go swimming because the pool wasn’t

pool was not clean

great stay!!! bed was fabulous, breakfast was super...and very nice and welcoming staff!

wifi signal was weak

didn t like how i was charged three seperate charges for a pet fee which was 315 in total

wifi not working....

breakfast was very good they even had a pancake maker

the pool

a nice little bar and restaurant right off the hotel which was really convenient

it had a nice view of the golf course from our balcony

beautifully peacefully located on a golf course

loved the gym

was an unexpected pleasant, i didn't realize i had booked a room on a golf course

hotel employee serving the breakfast. made us feel like family and the food was excellent.

pool seemed adequate but i didn t go swimming

pool is super clean, staff is super friendly there was a pretty good selection for breakfast

also, though we didn't use it, there was a free shuttle service available for guests to get to places within a reasonable distance of the hotel

the pool was closed

just pool needs some attention

pool was too small

the pool area needs a little attention

the pool area need some attention but really enjoyed it

us with recommendations as well as helped with service for breakfast great friendly staff the gym and pool area was kept very clean and tidy as well although we didn’t used it but still a

it actually cost us more in dry cleaning and laundry because of the smell of mildew on all clothing we brought, most of which we didn t even

the wifi is super spotty

gym was not clean but could be okay for a quick cardio wake up

cool pool indoors

room service doesn t come to clean during your stay

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

i had to drive an hour away to take my kid to va beach because your pool was closed the entire time of our stay

i also liked the fully equipped kitchen, and close proximity to the local

the walls are thin and the pool needed alittle cleaning

i used the fitness room a few times and was glad that it was there

location,indoor pool, very spacious and clean room, the hot breakfast bar was all good

also, the pool area needed some attention

breakfast was great my daughters loved the cereal and muffins.

also the pool and gym which were a plus but wasn't maintained well

the staff was amazing and super friendly. my kids loved the little to go breakfast.

when i checked in i asked the guy at the front desk is there laundry machines in this hotel and he said no

kids banging on walls and doors all night on first floor

wish the outside pool had been open for the kids to have fun in

the breakfast could have had a little more variety such as some kind of breakfast meat

rooms on my floor the 3rd where grown ups were partying loudly with no respect for other guests kids running through the hall way at 3 am screaming because there were drunk adults fighting just