the breakfast was excellent. the staff was so friendly and helpful.

breakfast was very good

it was clean . the free breakfast in the morning was delicious and fantastic.

breakfast was great. bed was really comfortable and room quiet

free breakfast

tea and coffee bar in the lobby is a big bonus for us

fantastic breakfast

hotel has an indoor pool and gym

i stay there often and i l o v e the huge breakfast always delicious

was excellent, the person overseeing the breakfast bar was friendly and responsive, and the facilities were clean and neat

if you have kids and are looking for something to do, then it’s a tough area

breakfast was excellent

delicious fruit plate, sweet breads and omelets for breakfast, or gourmet waffles

would have liked there to have been a bar or restaurant on site but the ones 10 minutes away recommended by the staff were

clean beautiful setting! hospitable! wonderful breakfast!

the fresh made to breakfast was the best we have had in any venue, ever

we enjoyed the mini golf, bowling and the pool. room was large, clean and comfortable.

spacious rooms, great amenities including mini golf, location near to busch gardens

the playground can be better it’s for 2/4 year old kids

the pools were great for kids, and there was a lot of space overall,

there are a lot of things to do with the kids

the was breakfast was good,the staff was very friendly.

i also liked the complimentary breakfast

the hot breakfast was free and had the best selection

indoor pool is a nice size

breakfast was great

need to open up for breakfast!!

location and facilities were fine. near busch gardens and the water park

like the location of hotel as it was next too busch gardens and the water park

the bed was sooo comfortable. and the breakfast and staff were wonderful.

i was given a room on the 6th floor and had a nice view of the pool

everything is walking distance a macdonald is right next door and pool was

parking seemed a bit limited

location was great and them it was great to have a fitness center and indoor pool for the kids

rly painted, trash left outside, no curfew in am, no laundry detergent in the laundry room

kids enjoyed splashing in the pool

very friendly and helpful staff. room was clean and very spacious. gym not bad for a hotel.

very clean. breakfast was good. friendly staff. good location.

great, comfortable rooms, indoor pool, and breakfast. really nice staff.

great, comfortable rooms, indoor pool, and breakfast. really nice staff.

air conditioning of gym was not working

pet friendly

stay included pool, foosball, air hockey, ping pong, pool table, putt putt, board games and free breakfast

they were out of coffee for breakfast but it was no big deal at all!!

run down, ceiling falling, poor room conditions, smells bad, advertises indoor pool, not true, no gym but it advertises one

pool and gym were available, however pool was very cold and the gym equipment was old and in poor repair

online. show the head arcade and video games. for kids. and when we got there, it was not there.

the pool was clean and really enjoyed the entire days i was there

lastly they bring their kids to work with them while they are servicing the rooms so the kids wake you up a lot of the time

the free hot breakfast was delicious

the pool was clean and plenty of towels to dry off

two (2) broken tread mills in the gym

 the water park is perfect

convenient to jamestown, yorktown, and williamsburg and the shuttle is awesome!

but we love this cute value hotel and have stayed here many times with our kids

better breakfast selection.

pool still closed and breakfast area as well due to covid19

breakfast lacked

was poorly managed time frames on swimming pool hours and the gym i had to check in way too many times and kept getting skipped over they need a better

wish the hotel had a hot tub for adults, but kids loved the pool!

a pool, free breakfast, friendly staff

wifi was a little annoying - would regularly drop & we would have to sign in again to use it

indoor/outdoor pools, hot tub. breakfast was great!

kudos to the kitchen staff

we had a great view of the forest from our room along with a secure view of the parking lot

nice hotel welcoming, friendly clean, breakfast included but we ate elsewhere, close to

room was a nice size and the kids loved the pool

inside pool was not heated.

we were in the back of the building, bottom floor near the laundry

children loved the pool and gym

breakfast was typical for most places

they had free breakfast hours and their pool house was absolutely stunning with a jacuzzi on the side

a laundry list: lady at front desk ignored us for 20 minutes even though we were the only ones there

stayed in and really appreciated the friendly staff and the extremely clean rooms and the free breakfast buffet

comfortable, clean, decent breakfast & a great location for all things williamsburg.

place was very clean pool area and pool very clean front desk went out of way to ask my daughter how room and service

i called for room service at 8:30, no answer, so i left a message i never got the food i ordered

room service wasn t in working condition, the restaurant didn t open until hours after it was

no continental breakfast included but both of my kids ate free for breakfast and

when we

for breakfast we did room service

breakfast was good and constantly refilled

rooms, comfortable beds, friendly staff, great free breakfast and a perk that i find important - laundry room

didn't get to use pool/gym but they looked great

wonderful breakfast in the morning and the pool is excellent to cool off in on a hot day

we booked 2 rooms and 1 room was upgraded to a suite, with a king size bed, kitchen and a living area

gym wasn't the best only before they need to have weights in the gym

room with large bathrooms and full kitchen, balcony was very nice

the outdoor pool was still under repair in mid may, and it was 90d out.

kids were obsessed with the pool, my teen was in love with the condo - bed, shower, view, fireplace

we traveled with two kids in diapers

and lectured us on why we was not supposed to have the sprite drinks and that they were for the bar

breakfast was great. early check in was nice of the staff

no staff at bar area. counter staff had to do both duties.

there was plenty of parking

the room service was phenomenal!

breakfast was good and the staff were top notch

clean room, nice pool and hot breakfast

noisy kids repeatedly running down the hall at all hours (weekend) very dated - but not

the pool had plenty of seating during our stay and the parking was plentiful

i would have liked an indoor pool

due to covid 19 restrictions, but alternative very good and easy to obtain, traveling with 4 kids and a dog very accommodating facility

the breakfast was very good

personally would have liked a little more variety in kitchenware (baking dish, more utensils)

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not get into the pool

the kitchen was nice

exceeded expectations and the room service meal was great with a lot of choices available

pool was cold and really need a hot tub.

the gym and the breakfast

embassy suites heated pool saved the day

was very good, very friendly staff, bar staff was nice and helpful, room was very clean and nice

laundry services could be smoother and the detail cleaning could use a little more attention, but

very clean good breakfast clean pool. just fantastic. great location.

did not have the breakfast.

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking distance

good breakfast each morning

yes, the breakfast was great. the bed and pillows were very comfortable.

gym was small and breakfast was okay

the indoor swimming pool wasn't heated.

provided free breakfast, wifi, parking and had an indoor pool

did not get up in time for breakfast

laundry facilities excellent

the pool was so refreshing

location, the pool, breakfast

so hot inside pool section

our waiter was from turkey and was the nicest man chatting with us and being sweet to our kids

as we had a family with young children in the room next to us and we was woken at 7:00am with the kids running around and shouting and the parents didn’t stop them (not the hotels

beautiful grounds tennis spa golf and main hotel beautiful. spacious room but bathroom bit old.

had booked to rooms since we have kids with us and larger group i had requested the rooms be close to each other and on handicap

along the entire path from the pool to this hotel would be terrific

enjoyed the pool area, and though i didn't use it, the fitness center had some updated and nice equipment

sparkling clean, they have a laundry, fantastic caring staff

just the tour groups of kids all 3 days was a bit at breakfast even after 8am when we waited but everyone was nice just

the breakfast was one of the best i have ever had and it was included

of the hotel guests were inconsiderate in the morning around 730-830 am allow the kids to run the hallways and be noisy

great location, spa, dining, and fitness were top notch. outdoor pool is fantastic.

this place is huge, beautiful gardens with massive trees, golf coarse right outside the back patio

felt at home - gym is pretty good too which is so nice as most hotel chimps out on the gym

steam and sauna were only available to golf members and not included in inn fees.

the outside patio area and bar were great. the view of the golf course was great

mini-golf, pool, hot tub, large chess, and a daily activity take place, including waffles one day

many nice amenities to include a clean maintained pool and a mini golf

we had a lot of equipment in the back of our truck and it was so nice to park right beside our room and be able to keep our eye on the equipment

very kid friendly several pools to choose from and fun activities the hotel plans that you can do with your kids

from the corner market located conveniently in the front lobby and marcus driving me in the golf cart to the pool and anywhere i needed to go

my kids loved the indoor/outdoor/whirlpool

indoor pool room had a very strong chlorine odor which would not have pleasant for me to swim in

the kids loved the pool and whirlpool

great location to busch gardens. friendly staff. awesome pool for the kids.

great location to busch gardens. friendly staff. awesome pool for the kids.

spa claimed was open but never answers phone to book

location was good. pool and gym were great. overall a nice hotel.

great location. great gym.

bar hostess was always hesitant to decide where to seat is

right across the street from the golden horshoe golf club

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

gym was nice size

the indoor /outdoor pool, game room, bar and the location

pool was great, the kids loved it

alarm went off at 2 am- phone was not working well cut in and out when calling for room service and bathroom tiny for

breakfast was awesome.

friendly staff and owner, spacious room, early check in, excellent location, tasteful breakfast

great breakfast to start your day

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

the real surprise was breakfast

luxurious grounds, very clean, excellent customer service, shuttles to bush gardens, water park, colonial williamsburg, and around the resort

the price of some of the thing........i feel the spa and golf price is too high

limited parking near splash/water park area

hearing the kids next door :(

the lazy river was perfect for the kids and the other pools were perfect for us

we had an upstairs unit that had a living room, dining area, kitchen, and balcony with a table and chairs, plus a washer and dryer if we had needed it

patio, sky lights in the living room, a dining area, kitchen fully equipped, and the bathroom

the gym was small

requested an early check in and had no trouble getting in to the place even though we were even earlier than we

they have free mini-golf, playgrounds, tennis equipment, pools, and a beautiful

we liked the courtyard, european style room, spa tub, surrounding vineyards, wine available in the room, availability of massage services,

beds, fabulous breakfast, pool, wine tasting upon arrival, bathtub, close to jamestown and williamsburg

would be nice if the bar returned.

nice breakfast and pool

the pool area was refreshing