it's right on the river and the blue heron restaurant and bar on the property has great food and friendly people

late check out

cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to close

clean room and comfortable bed. good breakfast.

the breakfast was great too

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

super clean. staff super nice, nice breakfast. love the room.

i didn't like everything was great would definitely give referrals to stay breakfast was good and very clean and

loved the breakfast best location to have breakfast at

laundry on third floor needed repairs in room. beds to high

breakfast delicious and attendant was nice

the lack of room service was annoying and the room smelt of dirty laundry

breakfast needs to be stepped up but if it means increase in room rate we are fine

kitchen goods were not fully stocked with only one wine glass

staff very friendly; free breakfast was great and had variety of options

no forks in kitchen

hot breakfast

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

very clean, staff was so helpful and friendly breakfast very good, many choices

amenities description made it seem like there was an indoor pool, which was why i had chosen the location

pool was closed no breakfast

the staff running the breakfast were terrific.

breakfast was amazing

my kids enjoyed the convenience of vending machines on our floor

friendly staff, friendly kitchen staff, the manager was awesome, i loved the view and the indoor pool, i felt right at home, thanks a

no gym

hot water and room service

we were fine and thankful with to go breakfast as snacking for the kids

breakfast was amazing

everything and the breakfast

we did not have breakfast at your property.

location, clean and comfortable room, good breakfast with lots of choices, and friendly staff

good breakfast.. staff was so helpful.

having the full kitchen and washer dryer

the pool, the grill, golf course, park to name a few

indoor pool and gym is closed

no bar soap to wash hands except for a tiny little bar that was not much to speak of

accommodating for 2 adults and 2 kids. staff was very pleasant.

very nice, private, very clean, staff very friendly, grandkids loved pool with slide and even liked indoor

the convenience to golf courses, historic williamsburg, and restaurants

i like that 2 ev chargers are available in the overflow lot (thought i didn't use them this time)

we loved being on the first floor, but didn't like the shared laundry that came with it

they even stocked a several cleaning supplies including dish soap, dishwasher detergent, and laundry detergent

breakfast

the pool was warm

really enjoyed the heated indoor pool

i also liked the complimentary breakfast

pool was cold and smelled in the room so bad we left. better circulation for the pool smell

thing was shortage of personnel in the entretainment area 1 person taking care of cafeteria, mini golf, bowling etc

the playground can be better it’s for 2/4 year old kids

spacious rooms, great amenities including mini golf, location near to busch gardens

also ur not eating out every night when u have a kitchen

the pools were great for kids, and there was a lot of space overall,

the room was lovely, staff professional and welcoming and the location with shuttle and parking for the duration of our trip make this a hotel a must for return trip travelers

pool was down , lights very dim in bathroom , no laundry facility for guests

was visiting from los angeles california everything was great the shuttle ride the customer service i even got an application to work there while visiting i will be

shuttle very convenient

pool was not in operation during august

pool was not so clean

keep pool area more cleaner

the breakfast was great, staff very friendly

breakfast was a great plus some days it would be a little different like the style of the eggs to

loved the digital key feature, being able to check-in virtually and the features of having a kitchen and refrigerator

out dated bedding out dated non working gym

this room through this site specifically because i needed early check in before a flight; even specified what time i'd be there

the gym was a

the gym there is nothing like displayed online

the gym there is nothing like displayed online

indoor pool

fitness facilities below average for the cost of the hotel

i didn't make it in time for the breakfast, but the coffee was fantastic!

allowed for an early check in upon arrival once i made a call to the hotel

loved the indoor pool for children. breakfast was good.

cleanliness of the motel including the pool area

the free hot breakfast was really good with lots of variety

the free breakfast was amazing

free breakfast was great and lots of variety

the breakfast was delicious and good variety on the free buffet

pool was closed

liked the pool & hot tub

really appreciate the complimentary airport shuttle at 4 a.m.

nice staff. decent breakfast. free airport shuttle was great.

we booked because we knew they had a pool and hot tub

wanted to use the pool, couldn't

shuttle service to airport and ability to leave car at hotel

didn't like that they advertised the bistro bar open during hours 5-630 and it wasn't

the pool wasn't open and the

late check out.

the breakfast

microwave refrigerator shuttle service to airport free snacks given at front desk cleanliness of the overall property

pool was clean

the person was not helpful and hung up on me when i inquired about having the shuttle pick us up at the airport

the swimming pool was not heated and that is why we booked this location for the kids.

airport shuttle was efficient and easy

none of the machines worked in the fitness center

hotel provided shuttle service to the airport.

good breakfast comfy bed

to use the fitness center

awesome free breakfast.

the first night we had to use pool towels to dry off after coming in and showering off the road

i didn't eat the breakfast i had an appointment. parking was great

pool and fitness room were nice

have offered a better breakfast

we were leaving for our 8 hr drive home, my kids asked for a complimentary icecream

location, friendly staff , breakfast, kitchenette

some of the breakfast food more to choose from

the breakfast was very good

full size kitchen was lovely in case you didn't want to go out or just fix soup or tea

the hot tub and the pool, and the hotel is very clean and quiet

no room service the second night, no clean towels, when i called down and ask, the kid replyed

of parking

very convenient location and a pleasant staff. karen served us at the bar and she was wonderful.

great location and pool and spa were great.

i love that there is an indoor pool and the hotel is always nice and quiet

pool was toooo hot the first day but asked to turn the heat down and it was all fixed and enjoyable

the staff is always nice and the breakfast is pretty decent

very good breakfast provided. nice pool .

laundry facility only accepts quarters

of the hotel guests were inconsiderate in the morning around 730-830 am allow the kids to run the hallways and be noisy

just the tour groups of kids all 3 days was a bit at breakfast even after 8am when we waited but everyone was nice just

a wonderfully sweet staff member, greeted us at breakfast and gave helpful advice about touring around williamsburg and yorktown

breakfast was great. had a great variety and kept everyone happy.

pool was relaxing

the breakfast is amazing and we loved the complimentary happy hour

exceeded expectations and the room service meal was great with a lot of choices available

the restaurant or bar wasn't open due to covid 19. the visit was enjoyable.

clean, updated suites. very friendly staff. complimentary food and drinks. decent pool.

with a lot of fun activities,such as crafts, pool, hot tub, game room, horse shoes and mini golf and more

fully stocked kitchen

kitchen was a nice surprise, i was able to make dinner

two pools, art activities and mini golf were great for my daughter, and i was pleasantly surprised that the staff allowed her two

mini-golf, pool, hot tub, large chess, and a daily activity take place, including waffles one day

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

breakfast, advertised in online search

breakfast was great including coffee bagels and fruit

breakfast could have been better.

breakfast had no variety, juice machine didn't work one of the days

background so of course i was looking the rooms were cleaning the common areas were clean the breakfast area was clean so i found nothing wrong

the breakfast attended might not want to cook so much eggs and sausages that early when there's not a

did not get up in time for breakfast

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

the indoor pool stayed opened until 11pm

loud kids during the evening having a party in the lobby

clean, good for a weekend with 2 kids.

breakfast ok, location great

our kids loved how it felt “like home” the most and just simple and comfortable overall

breakfast was wonderful, too

booths in the dining area had their own tvs at the wall on the table, which was a plus for the kids

, very , very family oriented hotel , i traveled with my pregnant wife , 6 months and 8 years kids and i feel very comfortable having my family here , i'm very glad we that pick up this hotel

no comp breakfast

horel was clean, my kids loved the pool and the restaurant food was food

family of 4 came to williamsburg for our first busch gardens trip since having kids

the owner was also there each day to help serve breakfast and interact with the guests

converted house in a good location for williamsburg,very friendly hosts, delicious breakfast

breakfast was awesome.

the real surprise was breakfast

even my kids rated their experience here highly :)

was poorly managed time frames on swimming pool hours and the gym i had to check in way too many times and kept getting skipped over they need a better

pool had a film on it and had so many chemicals that it bleached out swimsuits

staff is nice and friendly specially the one handling the kitchen everybody will great you with a smile no matter how much you ate they table to table to ask

i liked the location and the conveince of having a kitchen accessible.

pool was cloudy and not very inviting

place was very clean pool area and pool very clean front desk went out of way to ask my daughter how room and service

pools are clean and stocked with clean towels and families having lots of fun

breakfast could have been better

here was very courteous and friendly and the hot breakfast was tasty

pool and location of room

heated indoor pool would be nice.

wifi was horrible didn't get service in the room

the breakfast was awesome the indoor pool was open all day i loved it

the room itself was comfortable nice and the pool was clean and the jacuzzi staff was

with variety of item selections; peaceful environment of the location and sufficient free parking

would have been nice for the tavern to be open for drinks a little later or if the bar at inn was still open

we had to request pool towels. the bar and restaurant were not open

i liked that it had a beautiful pool, and spa available

bar closes at 4pm

shower adjustable bar installed too low so person must duck or stoop to be under water

facilities for kids - love the pool/splash pad and playground

puttputt, splash pad, pool, mini golf is all included in our stay

shuttles to busch gardens, jamestown, etc meant we never got back in the car

heated pool was a plus

the pool & adjacent water park for kids was best feature of the resort;

across the street from colonial williamsburg and with all of the comforts of a 5 star resort - pool, golf, number of hotel facilities, very comfortable room

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

spa is beautiful

right across the street from the golden horshoe golf club

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

the outside patio area and bar were great. the view of the golf course was great

comfort and space of the bedroom, excellent foods, pool to relax in, friendly front door

pool is out of the building and not accessible to the guest when there is a group class is going on

the indoor pool needs to be updated. feels like a ymca but it is adequate for lap swimming.

felt at home - gym is pretty good too which is so nice as most hotel chimps out on the gym

it is situated on the same domain as the beautiful williamsburg colonial hotel, we used the nice pool of that hotel and take a drink on the nice terrace with view over the very beautiful garden

the swimming pool and fitness centre were clean and tidy, with plenty of towels etc

didn't like that they made the pool so complicated to get into

shaded grounds and walking distance to fitness center, williamsburg inn and to town

the other hotels on the site are more expensive but have restaurants, bars and spa facilities

we also enjoyed the pool while there

friendly staff, clean rooms, safe area, great breakfast

breakfast was very good

and the pool was heated well

breakfast could?ve been better, but was adequate.

the room was fully equipped with a kitchen and table.

they were out of coffee for breakfast but it was no big deal at all!!

there was a full sized kitchen

main reason for staying at this hotel was because it is extremely pet friendly and because of the kitchen that's attached to your room

pool was not open and no breakfast

our room was next to the laundry room, so we were woken up by the cleaning staff who were talking loudly and yelling to

my kids and i liked the pool and the room.

we were all outside in the parking lot, kids crying, everyone in pajama's waiting to see if there truly was a fire

pool was a very good size and heated for great swims to end busy days

the gym had no water or towels

the pool water had a bad taste parking was on a hill and the elevator was slow at times

location, gym, comfortable beds

the front desk, housekeeping and the breakfast ladies

everything except the breakfast

i love the added security of the parking deck and the breakfast each morning was excellent

the pool was nice. food at the facility. nice and clean

great location to busch gardens. friendly staff. awesome pool for the kids.

were small for two adults and two small kids

water was cold however that did not stop my son or the other kids there from playing in it

very nice pool to swim and relax at

pool river was excellent for the kids and just to unwind and relax

love the room, lazy river, pool, transportation, helpful staff, atmosphere, scenic views and location

st food for the the money and the

lunch at their golf club bar was good and service was great

staff was great and very accommodating to our family of senior citizen, kids and adults

the pool, the clean fresh smell, staff, and overall atmosphere.

the cleaning and room service staff was outstanding.

i loved the amenities the pool and gym was awesome

the hallways needed tlc and room service coming in at 10 asking if we are leaving lol

we was placed beside the laundry room and it was loud all night and morning

breakfast bar

the gym was not as pictured.

the gym is in an about 20-ft-by-50-ft room, and it is good to be able to access it 24 hours

i was given a room on the 6th floor and had a nice view of the pool

location, staff, room, laundry machine, over all great hotel.