breakfast served its purpose

the location is convenient and onsite laundry

the pet fee was waived for the month.

deposit required because i live within 50 miles of the property -- the motel is next to a big casino, it is natural for local people to stay there during a casino trip

close to most things and visited casino which was close by

the interstate was close by and the casino was in walking distance

the hotel is directly across the street from the casino, which is where we were headed

about a minute from southland casino

awkward to access. not much in walking distance except casino. fridge did not work

the customer service. nice and clean. walking distance to casino.

they pool was closed, and gym closed at 10. so, didnt get to access those.

everything my kids and grandkids enjoyed the swimming pool on the inside

room & gym & breakfast

the pool area was so fantastic! i loved the covered area and there was plenty of seating.

i liked that it was quiet and across from a casino. it was clean and right off the highway

beautiful hotel, super clean, lovely, friendly staff, fabulous breakfast buffet' additionally free water, tea, coffee and ice cream novelties, candy-24/7

for the first time since before covid, there was a full breakfast offered, complete with fresh coffee

pool was nice

pool is closed.

affordable, clean and the perfect last stop before completing our trip! breakfast was good!

the rooms were clean, very quiet and the breakfast was great

we are a family of 5 and everything about this place is great, continental breakfast, pool, rooms, location, staff

close to casino, easy access, secure, clean

the staff where very friendly and helped us if we had any concerns also the pool was in such great condition too

more options during breakfast.

beautiful, spacious casino. great architecture. spacious modern shower.

the price was great and the casino games+food selection was phenomenal.

give up our key and say enjoy our self it was real nice in our room it was so cozy we went to the casino had a good time got up that more went to breakfast look to eat at the buffet but they say it

a unexpected top-notch casino with very helpful motivated happy staff.

clean hotel and casino. well lit.

so clean. very friendly and helpful staff. breakfast was excellent. h

no indoor pool, lounge or casino like the description said

the southland park casino (right across the

very helpful and nice staff. breakfast was good.

no indoor pool, lounge or casino like the description said

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

large room was nice! nice breakfast, too! good coffee was appreciated.

everything was ok i miss the real breakfast

convenience to local casino

the property was very clean and the breakfast was fresh and very tasty

great breakfast clean

breakfast was decent and the location was ok.

breakfast was good, i was looking for hot chocolate due to the weather, however i was okay with the

it was clean and well appointed. i loved the dove products! the breakfast was also good.

lol we did miss the pool which would’ve been great

this facility is clean, full breakfast great, clean food always full

the location was excellent since we were visiting the casino.

certain i have room dedicated to the pit people in a non-pet people should have to endure the kids being on the couches and beds and things in the

the pool was close and it said on the website it was open

the only downfall was the pool being extremely cold making it hard for the kids to enjoy.

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

no gym

food was excellent and the bar was a really nice place to hang out

there’s no gym on site

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

fantastic bar and restaurant

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

was all brick and pretty quiet, even though they had a bar with some nightlife

there was a pool a bar and a restaurant

the atmosphere and location were perfect. staff were helpful. rooftop bar was very nice.

advertised 24 hour room service was not available

location, fantastic staff, comfortable beds, balcony and great pool area.

lovely modern rooms with coffee machine. great location, good gym and pool.

i loved how the seating areas were, games, bar etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

that works at the front desk and bar was very nice and helpful

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

the girl at the counter was also very nice and understanding and graciously granted us a late check out

do wish the room service didn't end when the restaurants close which was 8:00pm

the river inn is top notch and marcel who runs the bar is a super professional.

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very much, but a few tweaks would have put it over the top

great breakfast included! quiet. great location!

great prices there but kind of dim but to be expected with a more bar setting

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

you get to the gym early otherwise it ain’t happening

good was great and the rooftop bar was wonderful.

use of gym across the road

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes (at an additional

every day; friendly staff; close to trolley; close to attractions and beale street; nice whirlpool and pool area; entrances locked and used our room card to enter

i stayed there because i came to visit my sister and wanted to stay at a hotel that had a pool

the visitors and their kids broke the waffle maker. certain people don't respect anything

it's was a great place and great stay nice and friendly and clean and ok breakfast.

g breakfast and g gym

a guest laundry would be good.

i also like that they had free covered parking and a nice breakfast

pool closed. kids disappointed:(

location, view from 9th floor pool area, cleanliness, room décor, breakfast

hotel, breakfast was really good

the public area (living room, work desk, dinette, kitchen) were towards the windows, and the bedroom / bathroom were in the back surrounded by a tall (+)fantastic service. large room with really useful small kitchen. loved the rooftop bar. (+) spacious rooms with fully equiped kitchen (+)retro architecture and spacious rooms with kitchen and sitting area. (+)room was spacious including a sitting area, galley kitchen with small dinette and bedroom (+)staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security (+)full kitchen, excellent location to the river and stuff todo. (+) loved the kitchen in the room for late night oven use & the full breakfast for 4 star for sure (+) queen studio room has kitchen, guest laundry and roof for relaxing at night (+)she was very nice and patient and she did her job with grace the room and view was nice the kitchen in the suite was clean love the bathroom as

the breakfast was good with a variety of choices

free breakfast close to everything you need, such as restaurants

breakfast was very good

cleanliness, safety, location, breakfast, staff

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

bathroom could use more lighting and i wish the shuttle provided was not a mini van requiring me to lug a car seat around

rooms, balcony looking over the swamp, spa tub, shopping, and the best steak in the restaurant

it was just hard without any extras for the kids to do

the room is amazing. bathroom is perfect with the spa tub. staff is eager to help.

my wife and i & our kids loved it!

could still get food from bar and tons of restaurants close by

room service cut off at 10 pm - right when we got back to the room after the game

room service

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

the ducks are definitely a favorite for our kids

no! def will stay there again! next time i will take my kids. very kids friendly atmosphere.

beautiful hotel, atmosphere and lobby are beautiful. full gym and pool

accommodations security friendly staff shopping spa restaurant the ducks !!

duckmaster keenan is amazing with the kids

breakfast was

garbage left by elevators, bags of dirty laundry left and it was past 6pm

i was surprised to see full laundry service and room service which you don't always see at hotels these days

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

room service came one time during my one week stay

was one worker in the kitchen area that work there for breakfast she was not happy each day we went down for breakfast so

i had a stroller and two small kids during my stay and the elevator wait each time was 10-15 mins

street but you can’t access them there and the other set ends in their back area of offices and laundry)

ashley was great at breakfast and made us feel like we were in my mom's kitchen

had my teenager purchase laundry soap which was listed for sale at 12

many restaurants within walking distance. cozy bar area, personable staff.

and most people when they go to dinner or order room service they have leftovers but because theys no way to warm up your food you have to throw it

great lobby and bar with lots of seating

the restaurant and bar area was wonderful.

the ac didn't work the wifi didn't work

nice room, decent gym

the kids almost drank it

believe one of the front desk managers, african american lady grated us an early check in

the staff were amazing and the bar downstairs had some great food and drinks

find a kids underwear’s under a bed

also liked having laundry facility

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

the bar staff was so nice, the drinks were made perfect, the vibes, the crowd, the dj, relaxed,

i liked the fitness centre. i liked the eating area.

indoor pool great valet staff downtown close to beale

gym closed. parking was a hassle. pot smell in hotel.

did not like the treatment i received during room service

the staff was very friendly and super helpful. gym was very good.

bar area was nice and breakfast was good but a little pricey for what was offered

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

lovely clean spacious room, smart lobby with tea and coffee, inviting indoor pool and good breakfast choice included

called the hotel to see about an early check in and my wife was told our room was ready

breakfast area was a mess.

checkout with 2 kids was not easy with multiple trips down the stairs (only 1 stairwell to

very good gym

dogs, beds were very comfortable, room was spacious, and even though we did not use it, the small kitchen is a nice touch

fitness room was small

we had a kitchenette and had no way to wash dishes, we had to go ask for dish soap and they dont have any

dishes in the kitchenette were dirty as hell

pool was closed and even tho they said it was breakfast, it was none

breakfast was very good

breakfast was delicious and had a great variety

they had an amazing breakfast with a good variety of choices

great breakfast!

the breakfast and facilities were clean. very nice ambiance.

wear masks please if you offer laundry self serve, then have soap and quarters available.

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

nothing it was great. we could have used 2 chairs in the laundry room

the room was very spacious , convenient location, shuttle service was a big plus

used the gym which was great

they had a gym even

checking staff was great, comfortable bed, breakfast, security, and gym

staff and common facilities very good. gym, laundry and complementary breakfast were good.

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor, i was on

the dirty laundry room with no seats.

up and drop off services by the staff, laundry was available for use, complimentary

need to upgrade their fitness room

fitness room was basically none functional

the pool

only thing i didn't like is not having time to enjoy the pool

access to bar for a beer and brekkie with cappuccino

clean, convenient, and it has an airport shuttle. was perfect for my stay.

there was only a hot chocolate bar available

the room and pool.

great shuttle service

the gym had what i needed

fun activities for the kids in the lawn area

convenient to graceland manson, free shuttle service too

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran out of food

7:00 pool closing was too early. need to close later and open it earlier for the kids.

breakfast could have more grab and go options

was a great breakfast

pet friendly, but no where does it state pet fee

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

cleanliness and breakfast

staff was phenomenal: rashonda and mario at the front desk; nikki in the restuarant; shuttle drivers paul and greg

not enough parking space

my wireless key did not work and the parking lot was crowded

due to covid 19, rooms could not get room service

hotel reserves airport shuttle dor airline employees only, until 7:00 am

breakfast not worth it

never received any breakfast and the location was great because i was closer to my job.

the limited breakfast and no microwave in room

no breakfast. i liked the clean and the non smoking.

no breakfast option

pool

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

they had hot breakfast

all the equipment in the gym was broken

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

if i had to say anything at all is i wish the pool area stayed open longer than 10pm

no soap available in the laundry

the 40 kids with one family using the pool

gym ac didn’t work

he had an inside pool and hot tub

location and breakfast

the breakfast was good

pool was not open

the pool and breakfast

excellent free breakfast, vey friendly people.

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

around property, great prices on beer and wine during happy hour, staff very nice and great breakfast

son loved the indoor pool

breakfast was a bit below par, but still had plenty of options

no free breakfast

breakfast was wonderful

it didn’t offer free breakfast.

the room was nice and the pool was fun!

had the door open in the pool area so we got ate up by mosquitoes and a lot of nets flying around so couldn’t

pool was closed because of covid 19 and my daughter who is 8 was sad

quality bedding and more pillows would be nice, some of the kitchen supplies seemed to be missing, but we didn't need them

the kitchen and the quiet atmosphere.

full kitchen area and living room area

the bed was comfortable and towneplace has great shower and kitchen amenities.

kids loved the breakfast in general

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for

great breakfast

the pool could have stayed open later

i cook my own food that's why i like this place a well equipped kitchen

the kids liked the indoor/outdoor pool

really appreciate the food in the evening and breakfast in the morning with our family

very friendly staff and the snacks they off great when you have kids

breakfast was delicious

met our friends family here, and between us we have 7 kids