the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

ne had braids and the other one had on a wet and wavy wig) are not

i had to stand again, outside the airport, with my 3-pc luggage for one hour, waiting hilton shuttle to get me

there are too few handicap parking.

the parking lot needs better lighting and security

my room was perfect nice an clean bed comfy a. room service was awesome

location was in the heart of the city....also had a good quality breakfast and coffee

pool was closed because of covid

location and kitchen.

and breakfast

it was good to have a pool and wi-if and the room was clean and good size.

the breakfast was good and the room was very nice with comfortable beds

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

beds a little hard and breakfast was cold .

the breakfast was amazing i cant wait to stay again

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

small children took over the pool and hot tub area

great setup after a long day out and you need to get the kids something to eat back at the hotel

breakfast was delicious

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

the hot tub and pool was a very big decision in staying here

love the separation from the bedroom and living room and kitchen

of the main reasons we chose this hotel was the indoor pool so the kids could swim, most indoor pools are heated however this one wasn’t, it was freezing ud83dude2c

like the fact that there was a fridge with an icemaker, the kitchen with cooking utensils, real dishes in other words a full functioning kitchen

stayed over spring break with the kids last week and the pool was about 40

couldn't use the pool main i book there.

liked everything about the place. the lady that done the breakfast was super sweet!

the staff was very very pleasant beds we’re comfortable n breakfast was great

the pool wasn’t very clean

breakfast was very good

how nice the lady was who service breakfast she is very nice and helpful

ran out of breakfast food on sunday.

the breakfast buffet needs more food options.

kitchen area with dishwasher was great

this location was great and the breakfast was great......

room was nice and clean, friendly staff and they have a breakfast bag on the go

room service took 30 minutes for breakfast

thought $10 for the breakfast was too much

the indoor pool kept the kids happy.

you have to pay for breakfast

we had ordered room service the night before, and of

could have had a better breakfast

the carpet was not vacuumed well, the kitchen floor was dirty, (i mopped it myself), the couch had dog hair all over one armrest, the

the room was big and had all of the amenities of home. the kitchen was fully stocked.

great breakfast

booked fri -mon two bedrooms suite dirty food on the walls in the kitchen curtains had pizza sauce on them air in the king room did not work

breakfast was wonderful

hotel was very clean, breakfast was hot & good

clean pool and hot tub with towels provided

we didn't eat breakfast so im not sure how it was

the beds were extremely comfy!! the pool and spa area were so relaxing .

the bed was very comfortable they had a gym in the facility

we went to our room and started to get out three young kids, who were exhausted, ready for bed

we requested a pool view room & it was on completely opposite side of hotel & we had to wait for them to get

pool was not easily accessible

noise in the evening from kids playing in the outdoor pool

it was very clean staff was friendly clean pool and most of all the room was nice and clean

having the gym on site was very handy for me

i loved everything. the staff, pool, breakfast and etc.

in the hallway when we first arrived, probably due to moisture from people utilizing the swimming pool

the heated salt water pool was my son's favorite thing

my kids loved the nightly pb&j sandwiches and chocolate milk

would like to suggest a kids sitting area in which the elvis musical themed to make an impact on future generations might

the gym was wonderful clean and the equipment new

no indoor pool. no balconies.

room service only left decaf coffee in the room

breakfast was nice.

pool was very clean

also the continental breakfast ends kinda early but it looked very good

hattie, server for breakfast was excellent

guest laundry was not functioning.

the desk clerk was helpful with breakfast

breakfast was not served due to pandemic but staff very polite and welcoming

what breakfast? i wasn’t aware breakfast was offered.

the pool for my babies

the breakfast bar. the selection of food.

it also has a laundry room facility for hotel guests to use

i enjoyed the gym they had onsight

old, a lot of overdue maintenance, gym was still closed due to covid though everything else in the us is open for some time

the dirty laundry room with no seats.

excellent value, great staff, clean room and great facilities, coffee machine in the room and a gym available

pool toys need to be replaced

the pool was closed due to covid... no fault of the hotel.

breakfast was delicious and i appreciated all of the covid precautions they took

the hotel has a great staff who sets the breakfast bar up and keeps it clean

turkey sausage links for. breakfast. not a good idea.

the staff were very friendly and helped us with early check in

laundry facilities are worthless

the fitness center was out of order which was very disappointing for me

nice clean rooms. good breakfast . friendly staff.

the pool did not look really good

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

it had a kitchen

the kitchen

i love the full kitchen in the room

i loved the full size kitchen and large room. it was quieter than i expected.

the breakfast was great and the room was exceptionally clean

breakfast was very bland and not well stocked

the gym was nicely equipped

breakfast could be better. the waffles was horrible and not done

didn’t like the breakfast hostess

breakfast was nice too

very nice and clean, great breakfast selection also.

nice hotel great room breakfast was great, pool was wonderful

the breakfast was good in the room was very neat and clean

the pool was closed due to renovations

shuttle service (24 hours) is very useful but the shuttle driver didn’t offer to help with bags

no pool but understandable

i was not able to request two beds for my kids and i was very upset and i won't use your service again

safety. shuttle was fell & they got another in about 5 minutes. everything needed on property

pool was working and

the pool the breakfast the room view great location everything was great

the gym had dumbbells and strength equipment in addition to the standard treadmill

the pool was cold

me and my family love the suite, bed, pool, and free full breakfast!

kids enjoyed the heated indoor pool

location, parking area, room, lemon infused water, staff pool and breakfast

the juice was like colored water as well as the maple syrup at the free breakfast.

staff was amazing!!! rooms were clean and very nice. breakfast was very good.

it was a standart breakfast but egg/omlete was smelly

room nd pool breakfast nd the staff

beds super comfort, breakfast was outstanding

pool was nasty trash all in it, the bathtub was rusty and the curtain wasn't long enough flooded

the outdoor pool would have been nice, but we arrived later so we were not able to use it

the breakfast was amazing

breakfast and location were great

the breakfast!

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee

hot breakfast with the works! indoor pool. staff was friendly. kids had a great time!

pet friendly, but no where does it state pet fee

breakfast not worth it

no breakfast option

the breakfast wasn't what i was expecting but the stay was great

breakfast

they didn’t serve breakfast

the pool and hot tub, bar, the rooms were cozy and comfortable.

hot tub (whirlpool) was not open and indoor pool is not heated.

i also like the fact there was a bar, pool, the hotel was gated

no soap available in the laundry

the 40 kids with one family using the pool

pool was a frigid temperature

waffle maker was broken and pool temperature could've been better as

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

the pool room needs more color, the color looked sad.

the breakfast was really good

also, the pool is very small and just 3-4-5 feet deep which was fine for the kids with me but would be disappointing for older kids and a crowd

clean bathroom, spacious divided room, the tv welcomed us by name on the screen (the kids like that)

early morning breakfast

staff was very friendly and breakfast was great.

i did not partake in breakfast. all other amenities were excellent!

nice pool area. friendly staff. close to restaurants. price.

the pool area

pool and breakfast

would be nice if the complimentary breakfast included a toaster and aselection of breads, bagels, and english muffins

one of the best places we stayed. plenty of truck parking too.

my shower pooled water and drained very slowly

clean, comfy, located in a business district, felt safe, perfect for traveling with kids or solo

the hotel staff was very accommodating, and the food bar area was great peaceful

closed bar and restaurant, rude and innatentive staff

bar open , no bistro open

fantastic bar and restaurant

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

was all brick and pretty quiet, even though they had a bar with some nightlife

the laundry room soap vending machine was empty and the front desk didn’t have any

the bar close at 10

the pool open early so you could swim before check out

i was disappointed that no fitness center was available and no offers to go to a local gym

pool and fitness opening hours great big room

everything!!! especially having the pool all to myself, loved that!!!

nice pool

beds were comfortable, room was clean breakfast was great

rooms small, disrepair in fitness room

the breakfast was good

nice and the breakfast was hot and served

no gym

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

atmosphere was great. friendly front desk, valet and bar tender staff.

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

food was excellent and the bar was a really nice place to hang out

price and breakfast

full breakfast option was excellent and loved that fresh cookies were available

the rooms were clean and very comfy. the outdoor pool was very nice

were having a bbq by the pool and we smelled pot

wish that parking was a little more closer instead of traveling through pool area.

loved it just should have let me no about the pool i had messaged y’all and ask did they have one y’all yes not it don’t

to much chlorine in the pool

indoor pool and hot tub and the hrs that it was open

the pool was closed for maintenance

we loved the indoor pool and breakfast

the fitness center and pool were closed do to the pandemic.

the bar the food was great

loved everything even my wife and kids were satisfied the rooms are nice and extremely clean i will always choose four points from

the indoor pool and access to the expressway plenty of eating places an some night life

thing i didn't like was because of covid i wasn't aware the bar was closed and they weren't doing breakfast

did not eat breakfast. location was fine.

the free breakfast is not good

very clean. breakfast was as expected. the man @ the front desk was very friendly.

it was clean were they did breakfast

breakfast wasn't very good

i enjoyed the bar and the pool

nice little gym

awesome rooms, great breakfast, staff is super nice, great area with stores and restaurants around

varied selection, good fruit, oatmeal, toasts, and bagels, great coffee, juices, and milk, nice bar and lounge area the people working there were the best, looking forward to going back for

breakfast didn't have bacon and the pool was closed

awful lot of unattended kids in the pool

that the outdoor pool was not open just yet

-pool closes at 8pm so since we were doing other things during the day we never got to swim

also that the facility did have a coin laundry (one washer & one dryer) for hotel

loud guest pool not nice staff at front not friendly spiders in room

fantastic for the money. extremely comfortable beds and very clean. great gym and decent poor.

could have been a microwave in the room; an indoor pool would be nice

enjoyed the pool

breakfast was scant, pool didn't open before i needed to leave each morning.

bed was to firm. must’ve been prom night kids were very loud and in the hallway

pool tile slippery with water on the floor

the bed linens are always top notch at doubletree. the room service was good but pricey.

negative was i believe they were allowing locals to come in and out of the pool area

is a pool that is part inside and part outside

room service for desert took over an hour plus they charged tip without notification

could still get food from bar and tons of restaurants close by

bar was closed and there was no room service

room service

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

i ordered room service and the food was timely and the staff very considerate

the bar was under staffed and we wish the pool had been open!

vending machines on each floor, no continental breakfast or room service

breakfast in bed. the room service breakfast was great especially the brisket.

great pool area

no real room service