no indoor pool. no balconies.

friendly staff, room service available plus bar and restaurant

the kids loved the nightly pb&j bar

had a blast at graceland and the kids property. what an honor

i liked the room , the pool the gym, the restaurant

was a quick trip for my daughter’s gymnastics competition

to the covid-19 virus, the swimming pool was closed and no breakfast was served

shuttle available to graceland was very helpful and the breakfast was great

a little more softener in the laundry would be nice as well

the room was very spacious , convenient location, shuttle service was a big plus

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

staff and common facilities very good. gym, laundry and complementary breakfast were good.

old, a lot of overdue maintenance, gym was still closed due to covid though everything else in the us is open for some time

room was next to the laundry and people were doing laundry late at night

breakfast and gym

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

thing i would like to see is maybe bench or lower chairs in the pool area and a wider chair in the rooms for us big

a variety of items for breakfast - dining area spacious

breakfast was a bit below par, but still had plenty of options

the bar only

enjoyed the in door and out door pool area

however the kids loved it, and there was a hot tub so all were generally happy

really appreciate the food in the evening and breakfast in the morning with our family

pool is small, and was always over crowded with a lot of rowdy kids.

the breakfast and evening meals are always great and we had pulled pork the night we were there and it

clean hotel. great breakfast. great location. very good value.

i wish we would have taken advantage of the free breakfast b/c it smelled great

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

i loved the laundry room

the pool was closed

pool was closed because of covid 19 and my daughter who is 8 was sad

this location was great and the breakfast was great......

didn’t get the full experience cause gym and pool are closed for corona but it was fun will do

kitchenette in all rooms and the grab and go breakfast

breakfast was limited due to covid19 so the options were few

did not get breakfast

no complimentary breakfast & wish they had better pillows.

the beds were extremely comfy!! the pool and spa area were so relaxing .

hotel was very clean, breakfast was hot & good

the pool could have stayed open later

breakfast was great!!

the room was nice. we loved having a kitchen and a separate bedroom.

booked fri -mon two bedrooms suite dirty food on the walls in the kitchen curtains had pizza sauce on them air in the king room did not work

the room was big and had all of the amenities of home. the kitchen was fully stocked.

food was great. room was great. kids loved the pool. staff was friendly.

breakfast was great everything was excellent

the staff was very very pleasant beds we’re comfortable n breakfast was great

my friends went to the pool, they felt the water could have been a little cleaner

pool was not well maintained and there were no towels in the room we stayed in

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

it was very clean staff was friendly clean pool and most of all the room was nice and clean

(i think that was her name) she works weekends prepares breakfast (+)loved the breakfast - it was hot and safety precautions were taken (+)great breakfast - clean room. (+)breakfast was amazing (+) the breakfast was excellent (+) great breakfast options (+) complimentary breakfast was above expectations with different hot items each day (+)location n cleanliness didn?t try breakfast (-)stated other hotels with the same brand name and the breakfast was much better than this one (+)location, price, staff friendliness and awesome breakfast !

we enjoyed the pool & work out room

having the gym on site was very handy for me

i appreciate the secure parking lot with cameras and i appreciate the breakfast bar

my laundry was stolen (1of 2); pair of gray sweat pants)

cleanliness & superior continental breakfast.

cleanliness and close to activities. kids loved the pool.

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

kids enjoyed breakfast

only tub wasn’t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking forward to it

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding our three night stay

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

breakfast closed a little early for a weekend morning.

the indoor pool was to cold

love the pool area

like the fact dat we didn't get to enjoy the indoor pool, but this was due to covid-19 regulations so it really wasn't anything the hotel cud

the parking area was too small

immaculate stay! lots of amenities! lots of free snacks in your room! a bar and restaurant!

i love the breakfast was very good and the staff was very friendly.

it was very clean and close to the outlet and the pool was nice

breakfast was amazing as well

the pool in the wintertime!

staff was friendly the rooms were clean the breakfast that they have in the morning is outstanding

close to graceland, pool for a swim after a hot day

great shuttle service

close to the airport and airport shuttle

no indoor pool

food wasn’t great, advertised that there was happy hour but when we went to the bar they said they weren’t doing

bed, tv, & kitchen

kitchen in the room. very spacious & very clean

pool had too much chlorine

do, it has 1tv per room, a couch bed in main room, comfy bed in her room, nice bathroom, full kitchen with full size refrigerator,stove,dishwasher,plus dishes an silverware

no broom in room n pool was closed

desk and bar associates were friendly, & very service oriented!

extended pool hrs

the only thing is that the breakfast was the same thing everyday.

breakfast could have been included.

my kids loved the pool

was all brick and pretty quiet, even though they had a bar with some nightlife

the bar was a good time

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

there’s no gym on site

atmosphere was great. friendly front desk, valet and bar tender staff.

the gym was a huge bonus and very well equipped

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

i ordered room service twice and food arrived quickly, hot and very high quality, impressive

and the new year s party that was downstairs at the bar was lit

modern. service was excellent -restaurant staff, front desk, room service.

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

room service cut off at 10 pm - right when we got back to the room after the game

location, pool, well-designed, view of river from room, & staff was nice!

there was a pool a bar and a restaurant

cool decor and gym

the atmosphere and location were perfect. staff were helpful. rooftop bar was very nice.

clean and the pool and location

and the pool was open 24

laundry facilities

was one worker in the kitchen area that work there for breakfast she was not happy each day we went down for breakfast so

the pool was open (big plus because it was hot as the african savannah that weekend)

that was the only thing did not like was breakfast menu.

breakfast was good, family friendly hotel, comfortable for kids and pet.

very good gym

we liked the room,parking,breakfast,staff and location.

very pleasant staff gave us free pack of detergent for guest laundry (yes

called the hotel to see about an early check in and my wife was told our room was ready

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

less variety in the bar for cold beers.

the also have a nice bar attached to the hotel

the bar staff was so nice, the drinks were made perfect, the vibes, the crowd, the dj, relaxed,

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

very clean. gym and pool were awesome. great location just a block from beal street.

breakfast should be part of the stay

breakfast not included. no coffee pot in room, and free coffee wasn’t served until 6 a.m.

just that the parking was a long walk with the kids.

beautiful hotel, atmosphere and lobby are beautiful. full gym and pool

were not as friendly or as attentive as i would have liked apart from the room service staff who were

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful staff

neither tv nor wifi working in room no maid service even on a multi-night stay

than a 10-minute walk to any of the local downtown attractions after having a drink at the hotel bar :)

gym was a good size for a hotel and the breakfast was good

it took 2 days to get room service despite my going directly to the desk after the first day.

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

staff was exceptional-- everyone in the hallways or reception or breakfast were extra friendly and respectful

we were on the 14th floor and although we had free wifi it didn t reach our floor, so we had to go to the lobby to use the wifi

location was great and the breakfast was exceptional

location, staff is friendly and helpful, room was clean and nice, good breakfast area

breakfast was very good

the public area (living room, work desk, dinette, kitchen) were towards the windows, and the bedroom / bathroom were in the back surrounded by a tall (+)fantastic service. large room with really useful small kitchen. loved the rooftop bar. (+) spacious rooms with fully equiped kitchen (+)retro architecture and spacious rooms with kitchen and sitting area. (+)room was spacious including a sitting area, galley kitchen with small dinette and bedroom (+)staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security (+)full kitchen, excellent location to the river and stuff todo. (+) loved the kitchen in the room for late night oven use & the full breakfast for 4 star for sure (+) queen studio room has kitchen, guest laundry and roof for relaxing at night (+)she was very nice and patient and she did her job with grace the room and view was nice the kitchen in the suite was clean love the bathroom as

staff preparing breakfast with the guests

the room was clean, the rooftop bar had a nice view.

not good for people with kids

you get to the gym early otherwise it ain’t happening

locality close to main street and beale street and rooftop bar with views across the city

pool, no restaurant and gym was not always open and across the street

use of gym across the road

renovated and was alot better than my expectation, it was lovely, roomy and very comfortable and kitchen, desk, tv all great, bed comfy

location was nice. staff was great. breakfast/pool and hot tub were nice as well.

free laundry facilities were a bonus

clean , comfortable, good amenities, kitchen area with , fridge , microwave

the bar and staff, extremely clean rooms. very worth the money for the location.

enjoyed the pinball and bar in the lobby

that works at the front desk and bar was very nice and helpful

the girl at the counter was also very nice and understanding and graciously granted us a late check out

i loved how the seating areas were, games, bar etc

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

we particularly enjoyed the rooftop pool and sun deck

we would have liked a laundry there.

staff, great location, great valve, breakfast great valve included in hotel fees

the rooftop pool was great !

hotel, breakfast was really good

hot breakfast with the works! indoor pool. staff was friendly. kids had a great time!

pet friendly, but no where does it state pet fee

i was able to park my truck on the side street

cleanliness and breakfast

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

the gym had lot of equipment but half of it didn't really work

find a kids underwear’s under a bed

kids hated that part

nice room, decent gym

location, cleanliness, on site bar and rail stop directly in front

they were very nice about us getting a early check in and a late check out i m very grateful for

breakfast was good gym was excellent

room service times ended too early for me. my bath tub was noticeably old and unbecoming.

the other nights the kitchen was closed early

for room service delivery

restaurants and room service are great

my room service was amazing best ever

the spa was wonderful!

my kids loved the bubbly tub

my wife and i & our kids loved it!

with great bar on roof

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few minutes

breakfast included with the room was amazing

great prices there but kind of dim but to be expected with a more bar setting

i didn't want to call room service

continental breakfast was decent

staff very clean and neat with comfortable bed and i felt safe right off the interstate and quiet breakfast was tasty and the staff restocked as needed and kept it neat

breakfast was very nice

to nap because i didnt want to make the drive back home after celebrating my birthday at the casino…she literally had me going through trouble of calling booking…they even reached out to

the pet fee was waived for the month.

the breakfast wasn't what i was expecting but the stay was great

the limited breakfast and no microwave in room

breakfast not worth it

never received any breakfast and the location was great because i was closer to my job.

no breakfast option

noise at pool

if i had to say anything at all is i wish the pool area stayed open longer than 10pm

he had an inside pool and hot tub

hot tub (whirlpool) was not open and indoor pool is not heated.

the 40 kids with one family using the pool

the breakfast was really good

they are not offering breakfast

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

my children didn't get to go to the pool

the breakfast was good with lots of options

kids running up and down the hallway

everything my kids and grandkids enjoyed the swimming pool on the inside

good location, good staff, nice room well appointed and well stocked! breakfast was excellent!

room & gym & breakfast

we come to memphis to meet grandkids in the middle

it was basically next to a busy casino

the hotel is directly across the street from the casino, which is where we were headed

nothing of interest near us but a big casino with $20 buffet

the dogtrack & casino closeby

bed was super comfortable! buffet at the casino next door was great!

pool was shut down but it was an outdoor one & it was unseasonable cold weather

location right across from casino

it would have been nice to have some breakfast meats come with the breakfast.

close to casino, easy access, secure, clean

pool was closed for the season

breakfast was lacking

beds and bedding were clean and comfortable, but the floor in the room was filthy and the pool was definitely not clean

breakfast was perfect. receptionist was very good. room was nice.

very kind to my dog and a cheap pet fee

breakfast bar was amazing

no indoor pool, lounge or casino like the description said

pool was nice. bed was comfortable. staff was great at check in.

rooms, ultra comfortable bed, quiet, great big parking lot which was great for us as we had large 2 rental

the pool was great.

great customer service. breakfast was great ud83dudc4d