the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

it looked like they had a good array of breakfast items to choose form & was fresh

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

i loved the laundry room

room was too close to the laundry area and washers/dryers could be heard throughout the stay

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

we love the location, cleanliness, hot breakfast, and of course free drinks and snack at dinner time is a big winner at every drury

there were lots of options for breakfast and it was delicious

kids (5-12) need better supervision

pool is small, and was always over crowded with a lot of rowdy kids.

like the fact dat we didn't get to enjoy the indoor pool, but this was due to covid-19 regulations so it really wasn't anything the hotel cud

on demand games no on demand movies no room service the hotel and booking web site said all of these were available i am very disappointed

the parking area was too small

the shuttle the hotel took us over to get our rental car without fuss

service is key and your bar tenders that work the bar

ran out of breakfast food on sunday.

the black guy in the kitchen was very very rude!

kitchen area with dishwasher was great

this location was great and the breakfast was great......

pool was closed because of covid 19 and my daughter who is 8 was sad

location,breakfast,front desk employee

having a kitchenette was a plus

the carpet was not vacuumed well, the kitchen floor was dirty, (i mopped it myself), the couch had dog hair all over one armrest, the

great breakfast with a friendly smile and conversation

the pool could have stayed open later

the breakfast should have had more meat

breakfast

the kitchen in our room was very nice

lack of pool towels out

clean, friendly staff, the beds were so comfortable, and a really good complimentary breakfast

the room where the indoor pool is was miserably hot, therefore did not use it

hotel was very clean, breakfast was hot & good

breakfast was limited due to covid19 so the options were few

for breakfast we ate at cracker barrel and had hair in food and my son only

clean and spacious room, great pool and excercise area

from front desk to breakfast staff to housekeeper

the pool wasn’t very clean

staff was so friendly, room clean, the breakfast was awesome

the beds are soooo comfortable.. the breakfast was great!!!

room very clean. breakfast staff were nice and helpful.

having the gym on site was very handy for me

how strong the chlorine was in the pool

my children loved being able to get in the indoor pool at night!

in the hallway when we first arrived, probably due to moisture from people utilizing the swimming pool

(i think that was her name) she works weekends prepares breakfast (+)loved the breakfast - it was hot and safety precautions were taken (+)great breakfast - clean room. (+)breakfast was amazing (+) the breakfast was excellent (+) great breakfast options (+) complimentary breakfast was above expectations with different hot items each day (+)location n cleanliness didn?t try breakfast (-)stated other hotels with the same brand name and the breakfast was much better than this one (+)location, price, staff friendliness and awesome breakfast !

appreciate the outdoor pool being pen at 8am

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding our three night stay

breakfast and location

treadmill in the gym wasn't working and the temperature could be made more comfortable, it was stuffy

great breakfast

of the main reasons we chose this hotel was the indoor pool so the kids could swim, most indoor pools are heated however this one wasn’t, it was freezing ud83dude2c

the pool was very, very cold.

just the pool being slightly cold and having to pay to wash clothes .

bed, tv, & kitchen

stayed over spring break with the kids last week and the pool was about 40

there was no room service, so i grabbed some snacks, the frozen panni was not good

i love the breakfast and the pool.

you have to pay for breakfast

my kids loved the pool

the breakfast in the restaurant inside the hotel was very good

my kids loved the nightly pb&j sandwiches and chocolate milk

would like to suggest a kids sitting area in which the elvis musical themed to make an impact on future generations might

the gym was wonderful clean and the equipment new

no indoor pool. no balconies.

room service only left decaf coffee in the room

breakfast was nice.

pool was very clean

also the continental breakfast ends kinda early but it looked very good

hattie, server for breakfast was excellent

guest laundry was not functioning.

they had a gym even

had a restaurant inside the hotel as well as a gym

old, a lot of overdue maintenance, gym was still closed due to covid though everything else in the us is open for some time

didn't like that we could t do our laundry

breakfast and gym

laundry facilities are worthless

they said they were in the laundry

has enough parking for oversized vehicles

maintenance issues, stolen laundry

the fitness equipment very poor and only heavy weights

pool was nice and well-maintained

no pool but understandable

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

great shuttle service

close to the airport and airport shuttle

clean, modern rooms, friendly service, limited breakfast

overall,it was a good experience. i enjoyed the little breakfast.

nice pool, small parking lot

everything i needed was in the room & the pool was beautiful

parking lot needs work. pool not clean. no view. poor breakfast choices.

complementary breakfast was very good as well, not just muffins and bagels

comfy bed, nice pool, breakfast was great!

decent pool, and it was open

nice pool

the hotel has a great staff who sets the breakfast bar up and keeps it clean

the kitchen

love that you have a kitchen with everything you need. staff is very nice as well.

comfortable bed, chair, bathroom had great water pressure, we liked having a full kitchen

it had a kitchen

clean and comfortable room at a fair price. really like the pantry and the kitchenette.

also the breakfast selection was very slim and not the greatest

staff especially the ladies at breakfast, justin carlos michael, mr

breakfast was adequate

not a breakfast person

breakfast could be better. the waffles was horrible and not done

nice hotel great room breakfast was great, pool was wonderful

the pool was awesome

i wanted to get in the pool so bad but i know with the virus going on they are being safe

free breakfast was good, kids loved the indoor pool, and the location was convenient and close to many

the breakfast was good in the room was very neat and clean

was a great breakfast

pet friendly, but no where does it state pet fee

the breakfast!

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

breakfast sucks

cleanz friendly, warm pool good breakfast.

kids enjoyed the heated indoor pool

the kids really wanted to swim and they only allow one family to swim every hour

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

like everything but it was a baseball league with alot of kids very loud dey was knocking on people doors and running ect

staff was amazing!!! rooms were clean and very nice. breakfast was very good.

it was a standart breakfast but egg/omlete was smelly

breakfast was excellent location felt very safe and comfortable

the juice was like colored water as well as the maple syrup at the free breakfast.

nice staff and breakfast in the morning

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

was all brick and pretty quiet, even though they had a bar with some nightlife

the bar was a good time

the breakfast wasn't what i was expecting but the stay was great

the limited breakfast and no microwave in room

breakfast not worth it

never received any breakfast and the location was great because i was closer to my job.

pet friendly, functional side entrances, and continental breakfast

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

there’s no gym on site

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

from checking our car to drinks in the bar everyone here was wonderful

i like the indoor pool

there is no lifeguard so not sure why the pool had to close at 10:00 but the gym got to stay open 24

the gym was very nice and having a premade breakfast included was very helpful

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had to be cleaned out so it’s not able to use that

the pool and hot tub, bar, the rooms were cozy and comfortable.

gym is nice and big with weights hotel has a pool but no jacuzzi

the breakfast was good with lots of options

waffle maker was broken and pool temperature could've been better as

all the equipment in the gym was broken

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

i ordered room service and the food was timely and the staff very considerate

like the location and the opportunity to get an early check in & receive additional keys was definitely a

and the new year s party that was downstairs at the bar was lit

asked for an early check in and were told it wouldn t be an issue

lobby bar had excellent live music

the breakfast was good

girl at desk was fabulous and recommended the steak house next door and told me about breakfast

pool wasn’t open

although they failed to tell us they’re pool was open, i still stayed

breakfast and location were great

had my teenager purchase laundry soap which was listed for sale at 12

it was right next to beale street, breakfast was good, gym and swimming pool were a nice touch

kitchenette was great

the continental breakfast was superb, better than most hotels

bed was most comfortable. enjoyed the balcony. full kitchen was awesome. i will be back!

advertised 24 hour room service was not available

there was a pool a bar and a restaurant

couldn't get room service despite the in-room information saying i could

it s a beautiful hotel once you use the pool area and bedrooms but the attached restaurant felt shabby with a confusing layout downstairs

the games room and gym

very good gym

about the room was great, the kids enjoyed the pool there was even a life vest for the toddler, the room was comfy, the pillows

breakfast was good, family friendly hotel, comfortable for kids and pet.

breakfast with waffle maker

very clean, allowed early check in.

lively bar scene

staff cleanliness laundry to wash clothing

indoor pool great valet staff downtown close to beale

breakfast or no food and dat was the main reason of booking this particular room,for the food and pool

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

there is a gym, i used it

the staff was nice and gave my kids rubber duckies

just that the parking was a long walk with the kids.

i traveled with my grand kids and e ernie went out of their way to make them feel special

my stay and spa was just so amazing i wish that i had more time off work to stay another night

of room service

than a 10-minute walk to any of the local downtown attractions after having a drink at the hotel bar :)

the restaurant and bar area was wonderful.

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

convenient to all downtown and beale street. modern comfortable rooms, nice bar area.

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management and they said it was the weekend no one was there

didn t like how the wifi kept kicking me off

up at 12 am to water pour in my ceiling bathroom and having to be moved at 12:30 am with 2 kids with no refund

no hair dryer, refrigerator, or mirror next to plug except in bathroom. wifi very poor.

room service came one time during my one week stay

the breakfast was good with a variety of choices

the room was clean, the rooftop bar had a nice view.

the breakfast was good. i wish there would have been some bacon on the menu. it was fine.

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if (+) queen studio room has kitchen, guest laundry and roof for relaxing at night

rooftop bar was not open on the sunday we were there

good gym opposite available

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

the menu choice for bar area

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

not good for people with kids

called for a late check out and front desk gave me complimentary additional hour

enough channels on the tv breakfast was not kept up to accommodate all guest whom chose to eat

i really miss my free breakfasts

the price and the breakfast and it was in a good location

the breakfast was hot and good

outdoor salt water pool was beautiful

rooms were clean. breakfast was amazing. & the bar service was top tier!

breakfast was good staff were fab and very friendly location was excellent

the breakfast was just ok. everything else was great and i enjoyed the stay.

room very spacious and kitchen with fridge and microwave but nothing at all to cook or eat

the girl at the counter was also very nice and understanding and graciously granted us a late check out

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

that works at the front desk and bar was very nice and helpful

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

drinks at the bar a little pricey

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

we had kids in the room with

location, view from 9th floor pool area, cleanliness, room décor, breakfast

we would have liked a laundry there.

good breakfast good to have free coffee and water available helpful staff nice pool

charge we walked into beal st took about 15 minutes also has great views from rooftop pool and gym definitely recommend this

location, cleanliness, on site bar and rail stop directly in front

the walls were thin enough to hear the kids across the hall

lobby and bar layout is great

and bar located in lobby with convenient power outlets

i liked that there was a restaurant and bar in there

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

they were very nice about us getting a early check in and a late check out i m very grateful for

the restaurant and bar both served until midnight

the bed was very comfortable. room service was great. staff was very nice.

what i didn t like, it s located close to a soup kitchen and a park that is a homeless hang out spot

the room was so big and elegant. loved the spa tub! the balcony was awesome as well.

it was just hard without any extras for the kids to do

enough for kids to do and the price was totally different a lot more once i arrived because i booked through

to the front desk to let them know the telephone in the room wasn't working i couldn't even order room service i was told by the front desk last night they were sending someone to check on the

easily walkable to bars/restaurants), which the hotel handily solves by offering a complimentary shuttle service, so no actual downside