been before so new what to expect, ample parking, convenient location,comfortable room, good food, polite and friendly staff

staff very friendly bed comfy breakfast very good and plenty.

breakfast was amazing

we checked in the day before we were asked to choose what we wanted for breakfast and the time we would like it served

food and bar was very good

the phone connection and wifi was very patchy

great breakfast

no room service during covid, although plenty of towels/toiletries/tea/coffee provided in the room

wifi in room need wifi for tv channels so we couldn't put the tv on

staff friendly and helpful, breakfast delicious

wifi not brilliant but could live without it anyway.

food/room service, say till midnight, would have been really helpful

easy, secure parking

the restaurant in the evening at breakfast service team where great

small room. expensive bar drinks.

lunch and evening restaurant meals had plenty of options but there was no option of a bar snack if you were only peckish in the evening

the air extractor from the kitchen blew straight onto the residents patio.

the house was very well furnished, everything looks new, well stocked kitchen, tv in the living area and bedroom, upstairs bedroom and toilets with great shower bath,

the breakfast was excellent and meals in the bar just what wanted

half the room in darkness, weird kitchen light

shower in the room which didn't have the best water pressure and there was some noise from the bar downstairs, but that's to be expected when you stay at a pub

friendly staff, nice room, good food, nice bar with a pool table.

clean everywhere , good size twin room , nice bar restaurant beer garden , good food and superb breakfast, friendly staff , just can’t fault

but mine was very watery and without the thick gravy would've been a disaster although there was barely enough - a tiny jug and only half full

good food nice beds fantastic breakfast

reception and bar open 24/7 is a huge help

swimming pool would have been lovely, but the spa was very nice, and everything about the hotel was lovely,

i particularly liked the bar with the pool table that was set slightly back from the hotel giving an extra option rather than just the

there was no pool and they charged you £10 extra to use the facility, the gym was really poor; very small, freezing cold

i loved the bar and drawing room areas where you could relax and enjoy the view

extremely busy with a big event, and i appeared to be the only guest not attending the event, the bar staff made sure i was not neglected, and my meal arrived in a timely fashion, and i was offered

and a young man from the waiters and bar persons needs to be recognised for his customer service

very speedy room service

good selection of drinks in the bar afternoon tea available good parking

terrific bar with an excellent choice of beer, the breakfast was superb, the room was very clean and very

parking was rather full

beautiful location. excellent breakfast. bar area pleasant to sit in.

afternoon tea, restaurant food was yummy and spa bath was a great experience

and eating with our dog by the front door / bar area/ reception area

lovely views. accessible on site parking. pleasant staff. birdsong.

wifi very poor

wifi did not work. breakfast coffee was barely adequate

evening dinner is also very good, as are the bar prices

fabulous breakfast, great offering. very welcoming host and good service

no wifi in my room and i needed it for a skype meeting

the bar was very comfortable

the bar and service staff were great and the roast pork bun was so filling

the bar downstairs has a lovely atmosphere and staff all very friendly

the bar and restaurant below was lovely

well designed. comfy bed. excellent staff. bar food and breakfast first class

centre of shrewsbury, good food & good selection of ales @ bar staff were really friendly would definitely stay

the restaurant downstairs in the bar was just excellent

nice bar and outdoor seating

our rooms were fine except we were unable to receive wifi and had to go down to the pub area to check e mails etc

only facilities lacking signel wifi

noise from adjacent bar and distance from car park to hitel

excellent breakfast and very welcoming and professional staff throughout

had to ring externally on mobile phone for this, as room service phone out of order

a lovely breakfast. surroundings with character. excellent service.

lovely breakfast. we liked the complimentary sherry on arrival.

wifi in the room was patchy, certainly not sufficient for streaming iplayer and now tv programmes

the wifi and the staff were okay. it was very clean

the wifi was quite weak in our room

little disappointed with the breakfast being a continental room service only but we assume that the current situation with covid is the reason for this

no longer able to purchase drinks late at night, even for room service.

wifi was weak in hotel room but fine in communal lounge area.

they also have a bar and comfy lounge area

loved the bar area and the olde world feel

issue was the noise coming from the bar after 10ish but the staff were helping the best way they

friendly staff and parking was easy too

breakfast was expensive so we went elsewhere but the food admittedly looked amazing.

cooked breakfast was good. beer good nice and clean early check in no problem

we had apartment - the stables which was huge and immaculately clean with great kitchen , dining and seating area which was nice to relax in after day sightseeing

good wifi

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

a good atmosphere at the bar and the breakfast was very nice, only a 10 to 15 minuit walk into town great value for money

least not with enough signal for my phone or laptop to be able to

t i got the last space) and wifi didn't reach my room

wifi was on the blink but that isn't their fault.

the girl behind the bar found a hairdryer for my wife while we ate and changed the batteries in the tv remote as needed

i really liked the bar and restaurant area

no late check out option

large clean room and comfy bed good breakfast free late check out

we liked the free onsite parking

bit better veggie options on menu and quorn sausages for breakfast would be good.

very comfortable room, quiet, lovely breakfast

was a beautiful stay in the hotel all the staff were brilliant especially kelvin shame pool was closed for a couple of days in our stay but that was because of maintenence work i would

great hotel, lovely friendly staff on reception and in the bar. brilliant gym, pool and spa.

bit light on vegan options and no room service menus in the room

short room service options

the spa tub was better than expected when i first looked at it

the bar and restaurant were a really experience and pleasure to be in

all of the staff were lovely, david, one of the gents we got chatting too who works on reception, bar etc was so helpful & advised us on a place to eat at whilst we were out in shrewsbury for the

parking and nice location, also my room was away from the wedding that was going on

drinks at the bar a bit expensive

very slow wifi

a great bar and a very comfortable room

had e mails to deal with and the internet in the lounge bar was more adequate had guests join me for dinner

breakfast was great and choice of evening meal was excellent

free wifi was good in my room. location was great for my travel plans. staff were friendly.

plenty of car parking

swimming for kids after 4 we had booked a room with a view but there wasn t one

spa and pool were excellent

amazing stay feel very rested loved the spa, gym and restaurant /bar

spa and pool were excellent

nice to have a bar in a hotel of this size

this time we ordered room service and the food was exceptional as was breakfast

well trained staff, great food, lovelly rooms ample parking

plenty of safe off-road parking

only niggles were the wifi signal wasn't very good, and as i was working from our room this was a bit of an issue

warm comfy and plenty of parking

clean tidy and a big bed. parking wa easy

no food on sundays in restaurants but the golf bar a few hundred meters away did lovely snacks so that was grand

overlooking golf course

the wifi is very poor.